MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 MINI COOPER CONVERTIBLE
    - SAN FRANCISCO, CA

    ISSUES WITH OIL SYSTEM HAVE LEAD TO ENGINE HEAD FAILURE WHERE OIL IN MIXING WITH COOLANT. THE COOLANT RESERVOIR WAS FULL OF OIL. I AM EXPERIENCING LOSS OF ENGINE POWER WHILE DRIVING AND STALLING WHEN COMING TO A STOP. I'VE BEEN TOLD THAT IT IS TOO DANGEROUS TO DRIVE.

    Source: NHTSA WEB SITE
  • 2003 MINI COOPER
    - OCALA, FL

    DRIVING NORMALLY ON CITY PAVED ROAD STARTED TO MAKE TURN ON SIDE STREET AND LOST TOTAL STEERING CONTROL AND WENT UP ON CURB JUST MISSING A PEDESTRIAN ON SIDEWALK.THIS VEHICLE HAS 79300 MILES.THE ELECTRIC HYDRAULIC PUMP COMPLETELY FAILED.MINI USA SAID THIS VIN IS NOT PART OF THE RECALL YET JUST ABOUT EVERY MINI INPORTED TO USA HAS COMPLETE STEERING LOSE 2002-2003-2004-2005 AND I BELIEVE THEY ARE HIDING THIS FROM YOU AND THE PUBLIC WHO ARE STILL BUYING THESE USED CARS AND NOT KNOWING THE DANGEROUS PROBLEM THE MINI HAS AND FLAWED POWER STEERING PUMP DESIGN.THANK YOU.

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER S
    - TULSA, OK

    DRIVING ON INTERSTATE AND LOST POWER. I PULLED TO SHOULDER AND BLACK SMOKE CAME THRU AIR VENTS. I OPENED THE HOOD AND THERE WAS FIRE. MY CAR COMPLETELY BURNED UP. I NEVER HAD ANY MECHANICAL PROBLEMS. THE TOW TRUCK DRIVER SAID HE BELIEVED THE FIRE STARTED UNDER MY CAR.

    Source: NHTSA WEB SITE
  • 2009 MINI COOPER S US
    - LOS ALTOS, CA

    THE SENSOR ON THE PASSENGER SEAT SEAMS FAULTY. THE LIGHTS FOR THE AIR BAG AND SEAT BELT KEEPS COMING ON WHETHER OR NOT THERE IS A PASSENGER IN THE SEAT. THE MECHANIC SAID THE ENTIRE SEAT NEEDS TO BE REPLACED. THIS IS A SAFETY ISSUE AS I DON'T KNOW WHETHER OR NOT THE AIRBAGS WOULD DEPLOY IN THE CASE OF ACCIDENT.

    Source: NHTSA WEB SITE
  • 2012 MINI COOPER COUNTRYMAN
    - GAINESVILLE, GA

    WATER PUMP LEAKING COOLANT. RECALLED ACCORDING TO BMW WEBSITE. CALLED MINI MALL OF GA NO ONE WOULD HELP OR CALL ME BACK AROUND THANKSGIVING. SCHEDULED APPT TODAY FOR REPAIRS MY HUSBAND DROVE MY MINI TO THE DEALERSHIP THEY WOULDN'T DO ANYTHING SAID THERE WAS NO RECALL ON MY VIN NUMBER AND THE WATER PUMP WARRANTY EXPIRED DEC 11 2018......HOW CONVENIENT. MY 2012 ONLY HAS 55,000 MILES ON IT !!!!!! THE SERVICE DEPT AT MINI MALL OF GA IS A JOKE THEY WOULD NOT EVEN LOOK AT THE PAPERWORK MY HUSBAND HAD OR LISTEN TO WHAT WE WERE TRYING TO SAY. IT WAS LIKE SPEAKING TO ROBOTS THAT KEPT REPEATING THEMSELVES. I NEED THIS FIXED AND DO NOT HAVE THE 800.00 THEY ARE ASKING FOR

    Source: NHTSA WEB SITE
  • 2014 MINI COOPER S
    - SELDEN, NY

    I WAS DRIVING, MAKING A RIGHT TURN WHEN I HIT A ROCK ON THE ROAD WITH MY FRONT RIGHT TIRE. AFTER THIS, I WOULD HEAR A THUMPING SOUND WHILE TURNING. THEN WE LEARNED THAT THE MOUNTING KIT OF THE FRONT STRUT CRACKED; THE SERVICE DEPARTMENT AT OUR DEALERSHIP MENTIONED THAT IT'S A COMMON ISSUE AMONG MY MAKE AND MODEL OF CAR.

    Source: NHTSA WEB SITE
  • 2010 MINI COOPER S CONVERTIBLE
    - HONOLULU, HI

    THE VEHICLE IS A STANDARD MODEL CONVERTIBLE, NOT AN "S" MODEL. TRUNK LATCH MALFUNCTION WHILE IN MOTION: TRUNK LATCH OPENS/DISENGAGES SPONTANEOUSLY WHILE THE VEHICLE IS IN MOTION, WITH THE KEY INSERTED AND THE MOTOR RUNNING. THIS UNPREDICTABLE FAULT CAN OCCUR ANYWHERE, INCLUDING ON A FREEWAY. THE TRUNK LID CAN DROP TO FULL OPEN, EXPOSING ITEMS STORED IN TRUNK AS POSSIBLE DEBRIS-THREAT TO VEHICLES FOLLOWING. DRIVER OF VEHICLE IS PRESENTED WITH CHOICE BETWEEN RISKING STOPPING (FOR EXAMPLE, ON THE SHOULDER OF A FREEWAY) OR RISKING INCIDENT INVOLVING FOLLOWING VEHICLES. EVENTUALLY, TRUNK LATCH WILL CEASE ALL FUNCTION. REPLACEMENT COST IS APPROXIMATELY $300 PLUS LABOR. VEHICLE WAS PURCHASED NEW. THIS 2010 MODEL IS DRIVEN 2 OR 3 TIMES PER WEEK FOR RELATIVELY SHORT DISTANCES. IT HAS BEEN DRIVEN FEWER THAN 30,000 MILES ON THE ODOMETER. THIS FAULT HAS OCCURRED ON NUMEROUS OCCASIONS WHILE VEHICLE IS IN MOTION OVER THE PAST 3 YEARS. ITEMS IN TRUNK HAVE SPILLED ONTO ROADWAY. DRIVER HAS HAD TO STOP AND SLAM THE TRUNK CLOSED. THE INCIDENTS LIKELY WOULD HAVE OCCURRED MANY MORE TIMES IF THE VEHICLE HAD BEEN DRIVEN DAILY AND FOR LONGER DISTANCES. TRUNK LATCH SYSTEM WAS REPLACED AND THE NEW LATCH SYSTEM BEGAN MALFUNCTIONING IN THE SAME MANNER WITHIN 6 MONTHS OF REPLACEMENT. DATE LISTED BELOW IS THE MOST RECENT DATE UPON WHICH THE INCIDENT OCCURRED.

    Source: NHTSA WEB SITE
  • 2009 MINI COOPER S
    - CUPERTINO, CA

    WHILE DRIVING A 2009 MINI COOPER S AT OVER 35 MILES PER HOUR THE ENGINE LOST POWER AND WOULD NOT RESTART. MECHANIC DIAGNOSED IT AS A HIGH PRESSURE FUEL INJECTOR FAILURE AND MINI REFUSED TO ACT IN GOOD FAITH AND REPLACE THE PRODUCT DESPITE ISSUING AN EXTENDED WARRANTY ON THAT SPECIFIC COMPONENT IN A SAFETY BULLETIN.

    Source: NHTSA WEB SITE
  • 2012 MINI COOPER
    - SHREWSBURY, PA

    WHILE DRIVING FOR ABOUT 30 MINUTES ON THE HIGHWAY, MY MINI COOPER SHUT OFF COMPLETELY, I WAS ABLE TO PULL ONTO THE SHOULDER AND THAT IS WHEN SMOKE STARTED COMING FROM THE ENGINE, WITHIN 6 MINUTES MY WHOLE ENGINE WAS ENGULFED IN FLAMES, CAR TOTALED. INSURENCE INSPECTORS COULDN'T FIGURE OUT A CAUSE. ONE OF THE FIRE FIGHTERS SAID IT LOOKS LIKE IT STARTED NEAR THE WATER PUMP. THERE ARE RECALLS ON OTHER MODELS FOR THIS PROBLEM, BUT NOT MINE. MY MINI HASN'T BEEN WORKED ON SINCE LAST YEAR WHEN I GOT NEW TIRES, I ALSO KEEP UP WITH EVERY OIL CHANGE. *TR

    Source: NHTSA WEB SITE
  • 2006 MINI COOPER S
    - BAYVILLE, NY

    THE AIR BAG DETECTION WARNING REMAINS ACTIVE AFTER DEALER REINSTALLATION OF THE SEAT DETECTOR PAD.

    Source: NHTSA WEB SITE