MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 MINI COUNTRYMAN- COCONUT CREEK, FL
ON NOV 19, 2018 AT 6:00 PM I WAS DRIVING ON 6 LANE ROADWAY APPROXIMATELY 45 MPH WHEN FRONT DRIVER AIRBAG AND 2 SIDE AIRBAGS (FRONT AND REAR) DEPLOYED FOR NO APPARENT REASON. THE CAR CAME TO AN ABRUPT HALT IN THE INTERSECTION. STUNNED I THOUGHT I HAD HIT SOMEONE. I GOT OUT OF THE CAR BECAUSE THE CAR WAS FILLED WITH SMOKE AND I THOUGHT THE CAR WAS GOING TO CATCH FIRE. THE HORN WAS BLARING NONSTOP. I PUT THE CAR IN PARK, RELEASED MY SEAT BELT. UPON LEAVING THE CAR AN OFF DUTY POLICE OFFICE CAME TO MY ASSISTANCE AND STATED 'MAM, ARE YOU OK? DID SOMEBODY HIT YOU?' I STATED ' I THINK I HIT SOMETHING. HE REPLIED 'YOU DIDN'T HIT ANYTHING AND NOBODY HIT YOU. I WITNESSED THE WHOLE INCIDENT.' WE CALLED A TOW TRUCK AND THE CAR WAS TRANSPORTED TO OUR MECHANICS SHOP. LATER THE NEXT DAY WE HAD IT TOWED TO A BMW BODY SHOP. BMW NORTH AMERICA SENT AN ENGINEER TO THE BODY SHOP TO INVESTIGATE THE CAUSE OF THE DEPLOYMENT OF THE AIRBAGS. WE ARE WAITING FOR THE REPORT FROM BMW.
Source: NHTSA WEB SITE -
2013 MINI COOPER- SARASOTA, FL
I TOOK MY CAR IN FOR SERVICING FOR AN OIL CHANGE AND BECAUSE THE PASSENGER AIRBAG WARNING WAS DISPLAYED. TECHNICIAN SAID THE PASSENGER SEAT OCCUPANCY HAS A SENSOR FAULT. NO GUARANTEE THE AIRBAG WOULD INFLATE IN AN ACCIDENT. $1123 PLUS TAX TO REPLACE. IS THERE A RECALL NOTICE ON THIS? IF SO I HAVE NOT SEEN IT. CAN NOT AFFORD TO REPLACE THAT, IT IS A SERIOUS SAFETY CONCERN. CAN YOU HELP ME WITH THIS IN SOME WAY? SEEMS MANDATORY TO ME THAT MINI COOPER WOULD COVER THIS. MY CAR HAS LESS THAN 35K ON IT MILEAGE. I AM VERY CONCERNED FOR MY PASSENGERS IN FRONT SEAT.
Source: NHTSA WEB SITE -
2017 MINI CLUBMAN- MIAMI, FL
I OWN A 2017 MINI CLUBMAN, WHEN APPLYING THE BRAKES WHAT TURNS ON ARE THE REAR FOG LIGHTS LOCATED IN THE BOTTOM REAR BUMPER. THE MAIN REAR TAIL LIGHTS DO NOT ILLUMINATE WHEN BREAK PEDAL IS PRESSED. THIS CAUSES VEHICLES NEARLY REAR ENDING MY VEHICLE NUMEROUS TIMES. THE CAR HAS ALREADY BEEN HIT AND AN EXPLANATION HAD TO BE GIVEN TO THE POLICE AS A REAR TAIL LIGHT TICKET WAS GOING TO BE ISSUED. THERE SHOULD BE A RECALL AND THE BRAKE LIGHTS SHOULD BE DIVERTED TO WHERE THEY BELONG "REAR TAIL LIGHTS" AND NOT THE REAR BOTTOM BUMPER FOG LIGHTS. VERY UNSAFE AND THIS DESIGN SHOULD NOT HAVE BEEN APPROVED.
Source: NHTSA WEB SITE -
2012 MINI COOPER S COUNTRYMAN- JONESBORO, GA
MY 2012 MINI COOPER COUNTRYMAN WITH 83033 MILES IS REQUIRING REPLACEMENT OF THE THERMOSTAT HOUSING, THE RECALLED WATER PUMP WAS INSTALLED BY THE DEALER ON 10/31/2018, I HAD THE VEHICLE TOWED TO THE DEALER, THEY SAID IT WILL COST YOU $1800 TO REPLACE THE THERMOSTAT HOUSING, I HAVE BEEN TOLD NOT TO DRIVE MY CAR ON THE HIGHWAY, IT WILL COST ME $1800. PRE THE DEALERSHIP TO FIX. THERE IS NOT ANY PARTS IN THE UNITED STATES CURRENTLY TO FIX THIS CAR. I HAVE INCLUDED PHOTOS OF THE THERMOSTAT HOUSING THAT WAS REMOVED FROM MY CAR AND BY PAPER WORK FROM THE DEALER. IT LOOK LIKE IT WAS CHIP WHEN THE WATER PUMP WAS REPLACED AND NOT CRACKED. I HAVE ORDER TWO THERMOSTAT AND THEY DO NOT FIX. I AM STILL PAYING FOR THIS CAR THOUGH MINI FINANICEL, MAYBE IT TIME TO HAVE THIS CAR RETURN BACK TO THEM. I CANNOT GET THE CORRECT THERMOSTAT TO GET IT FIX. DO NOT WANT TO KEEP PAYING FOR A CAR I CANNOT DRIVE. SO WHERE DO WE GO FROM HERE....
Source: NHTSA WEB SITE -
2009 MINI COOPER- MIAMI, FL
PASSENGER AIRBAG OFF LIGHT ON WHEN PASSENGER (OVER 25LBS) IS SITTING IN PASSENGER SEAT. AS IS THE SEAT BELT WARNING LIGHT IN SPEEDOMETER GAUGE. ALSO SRS RED WARNING LIGHT SHOWS ON TACHOMETER GAUGE. THESE WARNING INDICATORS ARE "ON" REGARDLESS OF WHETHER VEHICAL IS IDLE (NOT MOVING) OR WHEN AT SPEED( IN MOTION)
Source: NHTSA WEB SITE -
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2005 MINI COOPER S- WILLOW CREEK, CA
2005 MINI COOPER S WAS TRAVELING 50MPH WHEN IT HIT ICY BRIDGE SPUN AROUND AND ROLLED 3 TIMES DRIVER WAS WEARING A SEATBELT AND PASSENGER WAS NOT AND GOT EJECTED AND DIED.NO AIRBAGS DEPLOYED. HWY 299.*DT *JS
Source: NHTSA WEB SITE -
2006 MINI COOPER S- KNOXVILLE, TN
2006 MINI COOPER S WITH 66000 MILES HAD A TRANSMISSION FAILURE THAT RESULTED IN UNSAFE DRIVING CONDITION DUE TO LOSS OF FORWARD PROPULSION WHILE DRIVING ON HIGHWAY.
Source: NHTSA WEB SITE -
2004 MINI COOPER- WAINSCOTT, NY
2004 MINI COOPER PURCHASED NEW APROX 62 MILES ON IT AND THE CVT TRANSMISSION IS GONE & THERE WAS A CLASS ACTION LAWSUIT FOR THE REPLACEMENT OF THIS, I WAS NEVER NOTIFIED AND WANT THIS FIXED AT NO COST TO ME. AT APROX. 50 TO 60 MPH THE CAR ENGINES GOES WAY BEYOND THE PROPER RPM.
Source: NHTSA WEB SITE -
2005 MINI COOPER S- MANSFIELD, TX
TAKATA RECALL. DEALERSHIP WANTED TO CHARGE ME $1000 TO FIX THIS AIRBAG. STEERING ALSO STIFF AND AT TIME UNRESPONSIVE. NUMBER THREE MISFIRE IS A DESIGN FLAW. HORN DOES NOT WORK. LENS ON HEADLIGHTS MAKE LIGHT VERY DIM.
Source: NHTSA WEB SITE -
2005 MINI COOPER S- MESHOPPEN, PA
THE PASSENGER SEAT OCCUPANCY MAT WAS REPLACED BY RECALL ON 10/28/2016. ON 10/2018 I NOTICED THAT WHEN THERE IS A PASSENGER IN THE SEAT WITH THEIR SEAT BELT ON THE AIR BAG WAS OFF, IN 1 WEEKS TIME THE PASSENGER SIDE SEAT BELT LIGHT WAS ON ALL THE TIME AND THE AIR BAG IS OFF ALL THE TIME WITH OR WITHOUT SOMEONE OCCUPING THE SEAT. REGUARDLESS IF THE CAR IS IDILING OR GOING DOWN THE RODE. AT LEAST BEFORE THE RECALLED MAT SENSOR WAS REPLACED THE SEAT MAT SENSOR WORKED MOST OF THE TIME. NOW IT DOES NOT WORK AT ALL. I TOOK IT TO THE DEALERSHIP AND THEY TESTED THE OC3 MAT (PASSENGER SIDE MAT SENSOR) AND SAID THERE ARE MULTIPLE CODES FOR THE OC3 MAT AND THEY FOUND INTERNAL FAULTS AND IT REQUIRES REPLACEMENT AGAIN. THEY SAID THIS RECALL IS NO LONGER UNDER WARRENTY AND I NEED TO PAY OVER 1500.00 TO HAVE IT REPLACED. IT IS UNSAFE FOR ME TO HAVE A PASSENGER IN MY CAR IF WE GOT INTO AN ACCIDENT THEIR AIRBAG WOULD NOT BE ON, THERE FOR THEY WOULD HAVE NO AIRBAGS TO DEPLOY TO TRY AND PROTECT THEM. HOW IS THIS MY FAULT? THEY REPLACED MY MAT SENSOR WITH ANOTHER FAULTY ONE THAT IS WORSE THEN THE FIRST ONE. HOW LONG ARE THE WARRENTIES FOR RECALLS AND THE PARTS REPLACED? I HAVE THE PAPERS FROM THE DEALERSHIP STATING WHAT I JUST REPORTED TO YOU.
Source: NHTSA WEB SITE