MITSUBISHI Complaints
View complaints related to MITSUBISHI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2022 MITSUBISHI OUTLANDER- Grain Valley, MO
The front and rear backup cameras on my 2022 Mitsubishi Outlander have completely failed, leaving me with a blank, black screen. This creates a severe safety hazard when parking and reversing. My vehicle's VIN explicitly shows an active "Remedy Status: Repair Available" on the official Mitsubishi portal for safety recalls SR-25-001, SR-23-001, and SR-22-003.The local dealerships claim the recall was already completed in April. However, if the safety issue was truly and permanently fixed, the "Remedy Status" column would match and say "Completed." Instead, the manufacturer's live system explicitly says "Repair Available," proving my vehicle is legally owed the updated software fix.Despite this clear safety status, Jeremy Franklin Mitsubishi (demanding $182) and Northtowne Mitsubishi (demanding $169) are refusing to perform these safety repairs unless I pay an out-of-pocket diagnostic fee. Mitsubishi Corporate Customer Relations has also refused to stop the dealerships from imposing these illegal financial barriers on an open federal safety recall
Source: NHTSA WEB SITE -
2005 MITSUBISHI OUTLANDER- New Brighton, MN
This vehicle recieved the [XXX] recall treatment in 2019 but the crossmember snapped anyway in april 2026. It snapped all the way through on the driverside causing the wheel to go completely sideways pulling out the cv axle with it, smashing into the wheel well and fender making the driverside door inoperable, and causing the TOTAL loss of control and needed emergency towing off the roadway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2023 MITSUBISHI OUTLANDER- Provo, UT
The camera does not activate when the car is put into reverse. It also doesn't activate when you are parking the car. The parking camera doesn't show on the screen at all. The recall on this item was repaired on my car but didn't fix the issue and the dealer refused to service it further without significant cost. This is a fundamental safety issue that should be addressed by recall and repaired without cost to the owner. The dealership that serviced a previous recall was Doug Smith Mitsubishi in American Fork Utah, however this didn't fix the issue. I also paid money for a diagnostic service and the service center could not determine why the camera is not triggering. The warning sounds/alerts still work. Please help. Thanks
Source: NHTSA WEB SITE -
2023 MITSUBISHI OUTLANDER- Raleigh , NC
Our vehicles gas door would not open to get gas. During the 2nd and 3rd repair they damaged our vehicle. Worst of all on the last repair they modified our gas tank. They said they took it off another vehicle. Mine was a locking door now it isn’t. Since this was done the vehicle smells of gas when you fill it up and the miles to empty is off about 100 miles.
Source: NHTSA WEB SITE -
2025 MITSUBISHI OUTLANDER- Brooklyn , NY
I rented this car from Drivo on July 17th. On the 21st we noticed the tire light. When we went to the garage to get this checked the two rear tires were bald, with the wires showing through the tires. We have photos of this, and a statement from the garage that the tires were in an illegal/unroadworthy condition. Despite raising this in many emails with the company, Drivo/Ace, nobody has made any response to our safety concerns. I think that this car may still be in an unroadworthy condition.
Source: NHTSA WEB SITE -
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2024 MITSUBISHI OUTLANDER- Philadelphia, PA
The contact owns a 2024 Mitsubishi Outlander. The contact stated that while driving approximately 30 MPH, the Forward Collision Avoidance system failed to activate as needed and the vehicle nearly crashed into the rear of another vehicle. The contact stated that during the failure, the vehicle in front struck a pedestrian, and the pedestrian went airborne and landed on the hood of the contact's vehicle. The contact stated that the Forward Collision Avoidance system failed to immediately activate, and the brake pedal was depressed to avoid crashing into the rear of the vehicle ahead. The pedestrian sustained unknown injuries and was transported to the hospital. The contact mentioned that the vehicle was taken to a dealer on several occasions for the seat belts failing to latch and secure the occupants. The dealer mentioned that there might be crumbs preventing the latch however, the contact mentioned that theory was not possible for the driver's seat belt. The failure was present with the seat belts in the second and third row seats. The cause of the failure was not yet determined. A Police report was filed at the scene. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 3,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2024 MITSUBISHI OUTLANDER- Kaukauna, WI
My 2024 Outlander locked all the doors while the engine was running and the FAST key was inside the vehicle. I exited normally through the driver’s door and did not intentionally lock the vehicle. I want this documented on the repair order and I’d like the keyless-operation system checked, including the interior key antenna and any BCM/keyless-system faults or available software updates. I am available for inspection. Not reproduced except by myself. Vehicle has been inspected by no one. No warning. This is a hazard because a child or pet could have been locked inside. I could be stranded in an unsafe location or in severe weather that would pose a risk to myself. The car could run out of gas by the time I’d figure out how to get back inside.
Source: NHTSA WEB SITE -
2016 MITSUBISHI LANCER- Pittsburgh, PA
I bought this vehicle and few weeks later I noticed at a red light. When it turned green i hit the gas. My car took a few seconds, reved and then shot out into the lane. Since then it has had issues over 20 miles and when I stop its a few seconds for the car to accelerate and move which is scary on the road. My 4 sons were horrified! I looked up SR-16-006, after my mechanic said I have exactly everything as the issue of a recall that I should be on. AutoWorx in Pittsburgh on 28th and smallman street. They wouldn't feel comfortable taking my 6k because they said its absolutely the issue covered in the 2016 CVT replacement for a 2.0 engine Lancer Mitshubushi.
Source: NHTSA WEB SITE -
2024 MITSUBISHI ECLIPSE CROSS- Reston, VA
I purchased this vehicle brand new, and since the beginning I have experienced a problem with the air conditioning system. The A/C compressor turns on and off approximately every five seconds while the air conditioning is operating. This constant cycling appears abnormal and affects the system's performance and the overall driving experience. I have taken the vehicle to the authorized dealership on three separate occasions to have the issue inspected. Each time, I was told that this behavior is "normal" and that no repairs were necessary. However, I do not believe this is normal operation for a new vehicle, especially considering the extremely frequent compressor cycling. I am concerned that this may indicate a defect in the air conditioning system or another related component that could lead to premature wear or failure. Despite multiple visits to the dealership, the issue remains unresolved. I am submitting this complaint so the issue can be investigated and to determine whether other owners are experiencing the same problem.
Source: NHTSA WEB SITE -
2011 MITSUBISHI ENDEAVOR- Sioux Falls, SD
severe corrosion/rust on the fuel filler pipe. Fuel leaks out all over ground when trying to fuel up.
Source: NHTSA WEB SITE