MONACO COACH Complaints

2008 MONACO CAYMAN RR4R CHASSIS-PURCHASED BRAND NEW IN 2009. AT THE TIME OF FAILURE THE MOTORCOACH HAD LESS THAN 10K MILES. DRIVING ON SMOOTHLY PAVED TEXAS STATE HIGHWAY AT LESS THAN 35 MILES PER HOUR. THERE WAS AN OCCASIONAL ROLLING HILL THAT WOULD CAUSE THE RV TO BOUNCE A LITTLE BIT. THE REAR OF THE MOTORCOACH DROPPED SIGNIFICANTLY TOWARDS THE GROUND, THE REAR MUDFLAP WAS DRAGGING THE GROUND AND THE MOTORHOME INSTANTLY BEGAN VIBRATING AND HANDLING IN A SQUIRRELLY MANNER AND WITH VIBRATION IN THE STEERING WHEEL AS THE COACH WAS COASTED WHILE IT SHIMMIED TOWARDS THE SHOULDER OF THE ROAD TO A COMPLETE STOP. NEWLY MANUFACTURED REENGINEERED STUDIER TRAILING ARMS WERE OBTAINED AND INSTALLED BY A MONACO CERTIFIED REPAIR CENTER. THE BROKEN TRAILING ARMS WERE THE SAME PART RECALLED ON EARLIER RR4R CHASSIS MODELS DUE TO THIS SAME FAILURE. THE RECALL ON THE EARLIER MODELS DID NOT COVER MY NEWER MODEL BUT SHOULD HAVE SINCE IT IS THE SAME OEM INSTALLED PART WHICH EXPERIENCED THE SAME FAILURE THAT THE RECALL WAS INITIALLY BASED ON. WE WERE TOLD THAT WE WERE "LUCKY" BY THE RV TOW EXPERT THAT WE WERE TRAVELING SO SLOWLY AT THE TIME OF FAILURE OTHERWISE OUR COACH MAY HAVE ROLLED OR THE REAR AXLE MAY HAVE CAME ALL THE WAY OUT FROM UNDER THE COACH. THIS ONLY HAPPENED ONCE ON MY COACH BECAUSE THE TRAILING ARMS WERE REPLACED WITH A STURDIER PART MADE BY A NEW MANUFACTURER. *TR

TL*- THE CONTACT OWNS A 2008 MONACO KNIGHT RV. THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 10V284000 (SERVICE BRAKES, HYDRAULIC: PEDALS AND LINKAGES). THE CONTACT NOTIFIED THE MANUFACTURER ON SEVERAL OCCASIONS AND LEFT VOICE MAIL MESSAGES CONCERNING THE RECALL SAFETY ISSUES. THE CONTACT WAS DISPLEASED TO KNOW THAT THE MANUFACTURER HAD NOT RESPONDED TO THE MESSAGES. THERE WAS NO FAILURE MILEAGE. THE VIN WAS UNAVAILABLE.

THE BRAKES ON MY 2004 MONACO MONARCH MOTORHOME EXPERIENCED A COMPLETE FAILURE. ON FRIDAY JULY 2, 2010, THE FRIDAY BEFORE THE 4TH, WE WERE STUCK IN BUMPER TO BUMPER TRAFFIC. AS WE INCHED ALONG I STARTED TO HEAR A SQUEAK, I THOUGHT IT WAS COMING FROM MY MOTORHOME BUT COULDN'T TELL FOR SURE. TRAFFIC FINALLY STARTED TO MOVE BUT I NOTICED THAT MY VEHICLE COULDN'T GAIN SPEED. WE FINALLY STARTED TO ACCELERATE WHEN I NOTICED TRAFFIC BEGINNING TO STOP AGAIN, AS I APPLIED THE BRAKES THE PEDAL WOULD NOT GO DOWN AT ALL. I RELEASED THE BRAKES AND APPLIED THEM AGAIN AND THE PEDAL WENT ALL OF THE WAY TO THE FLOOR. I WAS QUICKLY APPROACHING THE TRUCK IN FRONT OF ME SO I STARTED TO PUMP THE BRAKES RAPIDLY. I WAS ABLE TO STOP THE MOTORHOME WITHIN INCHES OF THE TRUCK. I MANAGED TO GET THE VEHICLE OFF OF THE ROAD WITHOUT FURTHER INCIDENT. WHEN I GOT OUT AND INSPECTED THE WHEEL IN QUESTION THERE WAS A DISTINCT BURNING ODOR AND YOU COULD SEE BRAKE FLUID LEAKING FROM THE WHEEL AREA. THERE WAS AIR LEAKING FROM THE TIRE BECAUSE THE BRAKES HAD GOTTEN SO HOT THEY MELTED THE AIR PRESSURE SENSOR AND LET THE AIR OUT. I HAD TO HAVE THE VEHICLE TOWED TO A REPAIR SHOP AND THERE IT SITS. *TR

OUR MONACO CAYMAN RV'S TRAILING ARMS BROKE. THIS CAUSED EXTREME SWERVING AT SPEEDS OVER 40 AND ESPECIALLY WHEN THE BRAKES WERE APPLIED. WE TOOK IT TO A SHOP TO BE REPAIRED AND WARNED THEM NOT TO DRIVE IT. THEY TEST DROVE IT ANYWAY, AND I GOT A CALL THAT THE TECHNICIAN THOUGHT HE WAS GOING TO DIE AND WAS WHITE AS A SHEET. THEY CHECKED WITH MONACO, WHO ADMITTED TO HAVING PROBLEMS WITH THE TRAILING ARMS, BUT REFUSED TO COVER THE REPAIR. THEY HAD A REPLACEMENT TRAILING ARM SETUP AVAILABLE FOR $1850 PLUS $150 SHIPPING, SO THAT TELLS US THAT THEY ABSOLUTELY KNOW OF THE PROBLEM. THIS REPAIR COST US OVER $3500. WE CALLED MONACO TO CHECK ON WARRANTY COVERAGE, AND THEY HUNG UP ON US. SOMEBODY IS GOING TO DIE BECAUSE OF THIS PROBLEM. IF I HADN'T BEEN A RETIRED TRUCK DRIVER, I DON'T KNOW IF I COULD HAVE HANDLED IT. *TR

THE EVENTS WERE ERRATIC DRIVING DUE TO A BROKEN TRAILING ARM ON OUR MONACO CAYMAN MOTORHOME. THE PARTS ARE ORIGINAL EQUIPMENT. THEY WERE REPLACED AFTERMARKET PARTS THAT ARE MUCH MORE STOUT. I WAS TOLD IT WAS A LIFE THREATENING FAILURE, WHICH MONACO DOESN'T WANT TO ADDRESS. *TR

TL* THE CONTACT OWNS A 2005 MONACO TRAILER FIFTH WHEEL. THE CONTACT STATED THAT WHILE PULLING HIS FIFTH WHEEL TRAILER AT APPROXIMATELY 70 MPH, A MOTORIST FLAGGED HIM DOWN AND INFORMED HIM THERE WAS A PROBLEM WITH HIS LEFT REAR WHEEL. THE WELDING ON THE RIM HAD SPLIT ON BOTH THE RIGHT AND LEFT REAR WHEELS. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000 UPDATED 08/03/10. UPDATED 09/02/10*JB

TRAILING ARM FAILURE 2008 MONACO MOTOR HOME,ONE HAD A CATASTROPHIC FAILURE AND THE OUTER ONE WAS CRACKED CALLING FOR THE REPLACEMENT OF THE TWO WITH AFTER MARKET UNITS THAT ARE EXTRA HD. *TR

COMPLETE FAILURE OF RIGHT REAR TRAILING ARM WHILE DRIVING ON HIGHWAY CAUSING DIFFICULTY STEERING VEHICLE & SERIOUS SWAY OF VEHICLE ON BRAKING. UPON INSPECTION AT REPAIR FACILITY,FOUND LEFT REAR TRAILING ARM CRACKED. *TR

TL* THE CONTACT OWNS A 2OO4 MONACO KNIGHT RV. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH, THE VEHICLE EXCESSIVELY VIBRATED. THE CONTACT REDUCED SPEED AND CONTINUED WITH DRIVING WITH CAUTION. WHILE THE VEHICLE WAS PARKED AT THE RESIDENCE , THE CONTACT DETECTED THAT THE REAR AXLE TRAILING ARMS WERE SEVERELY BENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR REPAIR. THE TECHNICIAN STATED BOTH TRAILING ARMS HAD BROKEN AND THE REAR SUSPENSION REQUIRED REPLACEMENT. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT STATED THAT THERE WAS A RECALL PERTAINING TO THE REAR SUSPENSION ON THE 2005 MONACO KNIGHT RV AND HIS VEHICLE EXPERIENCED THE IDENTICAL SAFETY DEFECT. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 36,102.

I HAVE A 2008 MONACO, ADMIRAL CLASS A MOTOR HOME ON A WORKHORSE CHASSIS. THE FAILURE OCCURRED ON THE UN-USED GASOLINE TANK FILL PORT. THIS PORT ALLOWS THE MANUFACTURER TO HAVE THE FILL PORT ON EITHER SIDE. THE UNUSED FILL PORT WAS SEALED OFF WITH A SHORT LENGTH OF RADIATOR HOSE, WHICH WILL FAIL IN THE PRESENCE OF GASOLINE, AND A METRIC HOSE PLUG. BOTH WERE SEALED WITH PIPE CLAMPS. AFTER FILLING UP THE TANK IN TUSCON AZ, COSTCO WE WENT INTO THE STORE AND CAME OUT A FEW MINUTES LATER TO FIND A 1/8 OR BETTER STREAM OF GASOLINE COMING OUT OF THE SIDE OF THE TANK. WE IMMEDIATELY TURNED OFF THE PROPANE REFRIGERATOR AND WENT TO A SAFE AREA WITH A DIRT/GRAVEL BASE. A SERVICE TECHNICIAN REMOVED THE "PLUG" (WHICH I STILL HAVE) AND REPLACED IT WITH HOSE DESIGNED FOR FUEL. IF WE HAD NOT COME BACK IMMEDIATELY TO THE MOTORHOME THE PROPANE REFRIGERATOR, A PASSING SMOKER, OR A SPARK COULD HAVE CAUSED A MAJOR CONFLAGRATION WITH THE LOSS OF LIFE. A RECALL ALERT SHOULD BE ISSUED TO INSPECT AND REPLACE IF NECESSARY THE UN-USED FILL PORTS ON WORKHORSE CHASSIS. THE FILL PORT HOSE USED ON MY MOTOR HOME ON THE OTHER SIDE WAS CORRECT. THE CHOICE OF A MONACO ADMIRAL DOES NOT APPEAR ON THE CHOICES IN THE FOLLOWING PAGE PLEASE CONTACT ME IF YOU NEED A SAMPLE OF THE FAILED HOSE OR WISH MORE INFORMATION. *TR