2002 NISSAN PATHFINDER Complaints

This relates to Campaign Number 11V244000 We are the original and only owners of the vehicle I originally brought the vehicle in for the recall and they simply sprayed some undercoating in the wheel wells. Less than a month later both strut towers separated from the body of the vehicle while my wife was driving home, she lost steering and could have had a serious or fatal accident. I towed to the dealer and they installed braces in both strut towers. I have always taken exceptional care of my vehicles, which includes multiple washes during winter months and extensive undercarriage washing every spring. This past Oct when I took the vehicle in for mandatory state inspection I was informed that the vehicle would not pass inspection next year. They told me this once before in relation to extensive rust to the passenger side rear frame next to the muffler. I was able to cut out the rust and weld a thicker plate of steel in there to repair the frame. I just changed my oil and looked for what the mechanic was referring too. This time the rust is between the braces they installed for the struts and the front of the wheel well. The mechanic saw the rust coming through the paint and poked at it with a screw driver, the screw driver went right though the body leaving significant holes in the structure that supports the struts. When the weather breaks I will further inspect to determine if there is enough good metal left for me to attempt a repair. I am doubtful a repair will be possible as the metal used to construct this vehicle is very poor quality. Despite my constant care, washing, rust conversion treatments, painting with rust blocking paint and using undercoating, every inch on the underside of the vehicle is rusted. Both rear quarters rotted behind the wheel flares and down into where the rear doors close and contact the rear quarters. Now due to Nissan's decision to use substandard metal I am forced to buy a new vehicle which is currently financially impossible

My complaint relates to Campaign Number 07V435000 We are the original and only owner of this vehicle. While driving the vehicle I started to notice a fuel smell, after several attempts to locate the source, one day I added fuel, I noticed a small puddle in my driveway the following morning. I removed the wheel and the fender well cover to find the fuel filler neck had rotted through and fuel had wet both the tire and the brakes. The above campaign number has a recall the ends in the prior manufacturing year even though the part in question was used by the manufacturer through the 2004 model year. I repaired the vehicle and am now dealing with a constant check engine light due to a manufacturing defect that creates a large vacuum leak at the fuel cap. The part arrived with a notice that the leak is common and recommends replacement of the fuel cap. I replaced the cap and am having the same problem. I have retained the defective part should you wish to inspect it. I think the recall should be expanded to the entirety of the use of the defective part by the manufacturer, model year 2004. It would also be nice if the replacement part manufacturer was fined for selling a product they know to have defective manufacturing. Leak discovered 20 August 2023 at 153,789 miles Replacement part# FN748 from Spectra Premium ordered through Amazon

The contact owns a 2002 Nissan Pathfinder. The contact stated that the vehicle was previously serviced at a local dealer under NHTSA Campaign Number: 11V244000 (Steering, Suspension); however, the mechanic diagnosed that there was no rust in the strut housing assembly. The contact then stated that when he replaced the front struts, excessive rust was seen in the strut housing assembly. The contact stated that the vehicle was taken to multiple independent mechanics, who diagnosed that the front axle needed to be replaced and confirmed there was excessive rust in the strut housing. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 147,477.

The contact's son owned a 2002 Nissan Pathfinder. The contact stated that she received notification of NHTSA recall campaigns and flyers and requested to be removed from the recall distribution list. The contact stated that the vehicle was sold. The local dealer and manufacturer were not contacted. The VIN was not available.

I WROTE A LETTER AND FILED A COMPLAINT ABOUT A PERFORATED RUST FRAME ON MY 2002 NISSAN PATHFINDER WITH 118,000 MILES. I HAD PROBLEMS WITH THE FRONT END BROUGHT TO WHERE I PURCHASED 18 YEARS AGO TO HAVE A RECALLED PERFORMED ON THE AIR BAG FOR SAFETY BUT MY RUSTED FRAME IS NOT RECALLED. THE SMITHTOWN DEALERSHIP OWNED BY JOSEPH O RUBIO THAT I PURCHASED AND JUST BROUGHT MY TO CAR TO GET IT SERVICED. THE SERVICE TECH ANDREW LISSKE TOLD ME NOT TO DRIVE MY NISSAN PATHFINDER FOR SAFETY REASONS BECAUSE THE FRAME IS ROTTED BUT CHNAGED MY AIR BAG FOR A RECALL THEN HE SAID MY VEHICLE IT IS OLD AND THEY DON'T MAKE CARS LIKE THEY USED TO . ATTACHESIS THE SERVICE TICKET. I WAS DRIVING AND THE FRONT PASSENGER END WAS HOPING WHILE GOING OVER 40 MILES AN HOUR. I WROTE AND SPOKE TO SOMEONE NOT I HAVE DOCUMATATION.

TL* THE CONTACT OWNS A 2002 NISSAN PATHFINDER. THE CONTACT STATED WHILE DRIVING 40 MPH, THE FRONT PASSENGER'S SIDE TIRE VIBRATED ABNORMALLY. THE CONTACT STATED THAT IT WAS DIFFICULT TO CONTROL THE VEHICLE. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED HE PARKED THE VEHICLE ON THE SIDE OF THE ROAD FOR APPROXIMATELY 30 MINUTES, RESTARTED THE VEHICLE AND DROVE TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT SUBFRAME NEEDED TO BE WELDED PRIOR TO REPLACING THE LOWER CONTROL ARM ON THE FRONT PASSENGER'S SIDE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 118,000.

I BROUGHT IT TO MY MECHANIC WE LOOKED AT THE FRAME UNDER THE CARS FRONT END IT IS CLUCKING THERE IS EXCESSIVE RUST, PERFORATED STEEL AND DISCONNECTED FROM OTHER PARTS VERY DANGEROUS. I BOUGHT THIS CAR NEW FROM SMITHTOWN NISSIAN IN 2002 I AM THE ORIGINAL OWNER. I CALLED SMITHTOWN NISSAN THEY SAID THEY HAVE RECALLS FOR THIS BUT MY VIN# CAR IS NOT AFFECTED I READ THE RECALL NOTICE R1107 IT STATES IM HIGH SALT AREAS AND NEW YORK IS ONE OF THEM FOR THIS TYPE OF PROBLEM . THE MANUFACTURER SHOULD BE LIABLE.

I WAS DRIVING MY 2002 PATHFINDER TO WORK ON MONDAY OF THIS WEEK WHEN I STARTED TO FEEL A SLIGHT SHAKING IN MY STEERING WHEEL AND CHATTER IN MY BRAKE PEDAL WHILE DRIVING AT 55MPH ON THE HIGHWAY. AFTER I GOT OFF THE HIGHWAY I COULD BARELY MAKE A RIGHT TURN AS THE STEERING WHEEL WAS VERY STIFF. I CHECKED MY FRONT END AND WHAT I FOUND WAS FRIGHTENING. THE DRIVERS SIDE STRUT TOWER HAD TORN FROM THE FRAME AND BODY AND WAS NOW PUSHING AGAINST BOTH THE STEERING SHAFT AND MASTER CYLINDER WHICH WAS BENT UP AT AN ANGLE. MY MASTER BRAKE CYLINDER IS NOW SUPPORTING THE RIGHT FRONT WHEEL! THANK GOD THE STRUT DID NOT SNAP THE STEERING SHAFT OR MASTER CYLINDER WHILE AT HIGHWAY SPEED. I MIGHT BE IN A HOSPITAL BED OR DEAD. I HAD THE CAR TOWED TO A NISSAN DEALERSHIP WHO TOLD ME THAT IT RECEIVED A LEVEL 1 REPAIR BY THE PREVIOUS OWNER (I AM THE SECOND OWNER) IN 2011 AND NOTHING COULD BE DONE EXCEPT TO CALL CORPORATE. I DID SOME RESEARCH AND FOUND THAT THE RECALL HAS TWO LEVELS: 1 AND 2. LEVEL 1 IS A SIMPLE INSPECTION, CLEANING AND COATING. LEVEL 2 REQUIRES A BOLTED IN METAL BRACE BE INSTALLED TO REINFORCE THE STRUT TOWER. NISSAN CORPORATE TOLD ME THE LEVEL 1 REPAIR WAS ALREADY COMPLETED AND NOTHING FURTHER COULD BE DONE EVEN THOUGH THE REPAIR DID NOTHING TO REMEDY THE PROBLEM AND NOW I AM IN NEED OF A LEVEL 2 REPAIR. I CANNOT BELIEVE THAT NISSAN CAN WALK AWAY FROM THIS AFTER THEIR LEVEL 1 FIX FAILS TO REMEDY THE PROBLEM. THE LEVEL 1 REPAIR IS A TICKING TIME BOMB AS THE SO CALLED "FIX" DOES NOTHING TO STOP THE TOWER FROM FAILING. I HONESTLY FEEL THAT NISSAN HAS NOT DONE ENOUGH TO REMEDY THE ISSUE AND THERE COULD STILL BE HUNDREDS OR THOUSANDS OF PATHFINDERS WITH BOGUS LEVEL 1 REPAIRS ON OUR ROADS RIGHT THIS MINUTE. NISSAN SHOULD PROVIDE THE LEVEL 2 RECALL EVEN IF LEVEL 1 HAS ALREADY BEEN COMPLETED.

I WAS DRIVING ON A HIGHWAY WHEN I REALIZED MY CAR WAS ACCELERATING QUICKLY WITHOUT MY FOOT ON THE GAS PEDAL. I PUT MY FOOT ON THE BRAKE TO SLOW IT DOWN TO 65. AT THE SAME TIME I MOVED THE RUG BACK IN CASE IT WAS CAUGHT, BUT THAT WAS NOT THE PROBLEM AND I ALSO TAPPED THE GAS PEDAL TO SEE IF IT WAS STUCK AND IT WAS NOT. I CONTINUED TO DRIVE FOR 15 MILES WITH MY FOOT ON THE BRAKE THE ENTIRE TIME UNTIL I EXITED THE HIGHWAY AND WAS ABLE TO ENTER A PARKING LOT WHERE I DEPRESSED THE BRAKE AS HARD AS I COULD. THE CAR WAS SHAKING AND THE ENGINE WAS REVVING AND THE CAR WAS TRYING TO PUSH FORWARD. I WAS AFRAID PUTTING IT IN NEUTRAL WOULD NOT WORK SO I THREW IT IN TO PARK AND THE ENGINE CONTINUED TO REV AS THE CAR JERKED TO A STOP. I PUT ON THE EMERGENCY BRAKE AND TURNED IT OFF. AS I EXITED THE CAR, I COULD SMELL BURNING AND MOVED AWAY FROM THE CAR. I WAS SHAKING UNCONTROLLABLY AND BROKE DOWN AFTER THAT. I CALLED THE NISSAN DEALER THAT SERVICES MY CAR TO SAY WHAT HAPPENED AND IT WOULD BE TOWED THERE. I CALLED MY INSURANCE ROADSIDE ASSISTANCE TO TOW THE CAR. THE TOW TRUCK DRIVER TURNED THE CAR ON TO PUT IT IN NEUTRAL AND IT IMMEDIATELY BEGAN REVVING UP AGAIN SO HE TURNED IT OFF AND POPPED THE HOOD AND SHOWED ME WHERE THE THROTTLE WAS AND THE WIRES GOING TO IT AND HE FIDDLED WITH THOSE AND STARTED THE CAR AGAIN AND HE PUT IT IN NEUTRAL AND TOWED IT TO THE DEALERSHIP.

NISSAN REPAIRED STRUT HOUSING UNDER RECALL. THEIR " BAND-AID " OF A REPAIR IS FAILING. CONTACTED NISSAN AND WAS TOLD THEY DID WHAT WAS REQUIRED. HOUSING REPAIR IS COMING APART AND BRAKE LINE PULLING AWAY. WAS TOLD BUY A NEW VEHICLE. WHY SHOULD I WHEN MINE RUNS PERFECTLY FINE. BUT NOW ITS UNSAFE. SO UNHAPPY WITH THEIR RESPONSE.