PORSCHE Complaints

When pressing the PARK button the vehicle does not always engage the parking brake and instead stays in gear. This can occur if the vehicle is in D or R, and occurs even if there is an audible “click” to register the press of the parking button. In 3000 miles, this has happened at least 6 times. A video is available on request, as you can’t show this in a still photo.

On April 14, 2025, I suffered an electric shock injury while using the Porsche Mobile Charger Plus (Part No. 9J1.971.675.AC; Model PMCPU96A) that came with my 2022 Porsche Taycan, purchased as a Certified Pre-Owned (CPO) vehicle on April 5, 2025, from Braman Porsche in Florida. The injury required emergency medical care and hospitalization. I continue to experience symptoms and am undergoing physical therapy and cardiology follow-up. After the incident, I learned that multiple NHTSA safety recalls and technical bulletins (e.g., 23V-841, APB6, ARB5, ARB7) were already active at the time of sale, affecting both the vehicle and charger. These bulletins cite overheating and internal defects that may cause safety hazards during charging. Despite the vehicle being sold under the Porsche CPO program, no recall was disclosed to me at the time of purchase. The dealership later returned a different charger than the one originally supplied, but I retained the original unit that caused the shock. I am preserving it for potential forensic examination. I am filing this complaint to request that NHTSA investigate the Porsche Mobile Charger Plus and the dealership’s sale of vehicles with open safety recalls. This appears to be a serious and ongoing risk to consumer safety.

I was driving at 40mph on a town road on a dry, sunny day when, without warning, the brakes slammed on extremely forcefully, almost to a full stop, and a big triangle showed on the dashboard with the words COLLISION WARNING. I don’t recall if there was an audible alarm or not. The warning disappeared and the car resumed forward motion almost as quickly as it had appeared. My body jolted forward against my seat belt and items on the passenger seat went flying forward and fell on the floor. There were no other cars on the road at the time but, if there had been anyone in back of me, it very well could have caused an accident. My neck and chest are quite sore the day after this happened. I stopped the car and walked around outside and did not see anything out of the ordinary - nothing in the road either. It was a paved secondary road without potholes in the immediate vicinity. The dealership will be picking up the car to inspect it and implement an “alert” upgrade service for the front camera system that may or may not have any connection to the problem.

Dashboard leather is separating and was told this could affect the airbag deployment in the case of an accident. Porsche dealership is asking 10k outside of warranty to replace the dash. If it was just cosmetic I could deal with it, but now that it is a safety concern for my passenger I feel forced to overspend. Even a reduced amount would help but a whole dash replacement sounds excessive to make sure the leather is not obstructing the airbag.

I am reporting an issue with the AH08 recall (NHTSA Campaign 17V368) for my 2011 Porsche Panamera 4S. I experienced the failure on December 27, 2024, while driving on the highway. I scheduled repair at Porsche Greensboro (Foreign Cars Italia) for Dec 31, 2024, but they kept my vehicle for 33 days without completing any recall work. They then advised me to contact another dealer. I arranged to have the vehicle towed to Porsche Southpoint in Durham, NC, for a February 3, 2025 appointment. As of June 2025, none of the recall repairs have been performed, and the dealer is requesting $12,000 to disassemble the engine for damage stemming from the AH08 issue—work that should be covered under the recall. I have not received any response from the dealership despite repeated requests. I am requesting NHTSA’s assistance in enforcing compliance with the recall requirement and investigating this prolonged failure to perform mandatory safety repairs.

While waiting for light to turn green atba highway off raml, the car dash displayed two errors in quick succession and would not move. The errors were "Engine control error Park vehicle in a safe place" and "Electrical system error Restarting not possible, Service required". There was also an error about PSM, but I wasn't able to get a picture of it. I turned the car off and back on, which did not resolve the error. I then turned the car off, got out of the car, locked it, and got back in and turned it back on and it drove normally. This has happened twice.

There is a major issue with the coolant pump/water pump on the V8 4.0L engine. Every 30,000ish miles I’ve had to have a water pump replaced in my vehicle, Porsche NA claims they redesigned the pump and it fails in the same amount of time. Rennlist Porsche worldwide forums there are 28 threads of people having water pumps/coolant pumps replaced at the tune of $9,000-$12,000 because 70-80% of the front end of the Cayenne has to be removed to get to the water pump. The pump needs to be made out of more durable materials for durability and longevity. Expecting customers to replace water pumps every 30K miles is ridiculous. My 3rd water pump in 95K miles is being replaced as I type this right now. The dealership Porsche of Wallingford, CT, has 3 other customer Cayennes now that also need water pumps. Porsche USA and AG/Germany need to issue a 15 year/unlimited miles warranty on this water pump, like they’ve had to do with window switches, emissions valves, and other parts they have gotten sued for and now have 15 year warranties.

Posche dashboard leather coming apart at the staples. I was informed that if involved in an accident the airbags might not deploy. The Porsche dealer inspected and recommended replacing it. This issue has been on going with Porsche since it first began within the first few years of owning this brand new vehicle. I was informed that this is a very common issue, and a very serious safety issue with no recall issued as of yet. Please help us

Session ID: [XXX] EA Case No: [XXX] Time of incident: [XXX] While DC fast charging my 2022 Porsche Taycan at an Electrify America station, I experienced a critical malfunction during cable disconnection. Upon unplugging, there was a visible spark, fire, and smoke on the car's charging port. The DC charge port showed heat damage, with melted pins that rendered it unusable. A Porsche dealer confirmed the damage likely resulted from the charging event, not a vehicle defect. A repair invoice of ~$5000 has been issued. This incident posed a serious fire and electric shock hazard. If someone had been closer to the port, injury or fire could have occurred. No warnings or errors were displayed by the vehicle before or during the event, which happened suddenly and without shutdown or alert. The dealership inspected the damage and noted signs of thermal/electrical malfunction. A copy of the dealer's report is attached with this form. The component has not yet been examined by Porsche North America, insurance, or third parties, but I am escalating the issue. The damaged charger remains nonfunctional as of June 11, and Electrify America has stated the charger's connector pins need replacement. Electrify America has also refused to reimburse any damage fees to me. A picture of the out of operation charger as of 6/7 is attached. The vehicle charge port is available for inspection if needed. I can't confirm whether the malfunction was caused by Electrify America’s charger, the Taycan’s port, or both, however evidence suggests the HV charging cable triggered the fault. This event presents a credible safety risk to people and vehicles. EA's chargers are widely used, and if this issue affects compatibility with vehicles like the Taycan, other users may be at risk of fire or shock. No injury occurred, but the potential was significant. I am reporting this to NHTSA to urge investigation into the broader safety implications. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The design of this car incorporates something called a "rear hatch drain". This drain can be clogged with debris over time, which leads to a situation in which rainwater drains into the battery hold area. There is no warning for this occurrence; I only discovered it once the tail lights and liftgate began to malfunction. This quickly deteriorated into not being able to start the car at all. This is unsafe because it creates a situation wherein the lights and battery can malfunction/die without any warning. This public safety defect also erodes consumer confidence, as electrical issues are incredibly expensive to repair. Porsche does not even include what should be a basic point of inspection as part of the $300 that they charge anytime they touch of look at the vehicle that the consumer brings in.