PORSCHE Complaints

I received a recall notice that my vehicle was affected for a battery cell that needed to be replaced and scheduled a date with Porsche and when I finally took the car in they said it’s not a active recall which seemed odd

The contact owns a 2020 Porsche 911 Carrera. The contact stated that the driver’s and passenger’s seat release straps failed to operate as intended to allow passengers in the rear of the vehicle to enter or exit as needed. The vehicle was taken to a dealer where it was diagnosed and determined that unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 10.

Rear Tailight internal stress cracks causing condensation moisture and dust buildup. Dealer says this is normal, vehicle is only 2 years old, 20k miles and under warranty. Seems like there is a seal issue with the moisture and dust due to the internal cracks of the taillights. I've read on Rennlist and seen on YouTube that this is occurring for others as well that own 992 911's. The taillights were inspected by two dealers, one said it was normal but did not mention cracks, another dealer confirmed it was due to "stress cracks" inside the taillights but that this is normal. The manufacturer (Porsche North America) was contacted and responded that since 2 dealers could not find an issue a replacement was not warranted. I've had numerous other faults with the vehicle in 2 years of ownership, also having to replace the front windshield due to delamination of the windshield seals but I was not included in the recall that affected other owners with the same issue.

The contact owns a 2021 Porsche Taycan Turbo S. The contact received notification of NHTSA Campaign Number: 24V732000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

heater and defroster failed, no parts available, PCNA and local dealer cannot fix at this time defroster failure makes vehicle potentially undriveable in bad winter weather

Leather dashboard is shrinking. The cut out for the passenger airbag is no longer in line and will likely result in the airbag not deploying correctly.

Leather dashboard cover is separating from the dashboard with staples being pulled up. I am concerned the airbag in the dash may deploy improperly and/or dangerously.

On my 4th visit to the Porsche dealership and the problem is still not resolved. There are MANY references to the same problem online. The problem: error message on the dash stating REVERSE NOT AVAILABLE and car goes into 3RD gear only and stays there. Only final solution is new transmission which Porsche resists doing It has happened 6 times now. attaching a photo and I have many more of these from 2024

When the weather drops below 0 celsius, the hybrid battery fails with a hybrid battery failure message. The Porsche dealer said this is a known issue and there is no fix. I've been stuck several times in the past 3 years up in the mountains when the temperature drops suddenly and there are no services within 100's of miles to even tow it to get a fix. I just have to wait for the temperature to warm up to start the car. There is currently no bypass to switch to gas only which would solve the issue. If you look at the pic, there is plenty of gas in the car.

The car's power brake system stopped working. We did not incur an accident just because we found a side road before the upcoming traffic light; otherwise, it would have been a disaster. This car also had other software issues, but it was not as alarming. We believe driving is unsafe. The manufacturer is offering a payment to get back that car and drive it. Still, unless the competent authorities take responsibility for checking that the Porsche Macan EV is safe to drive, our family will not be Porsche's guinea pig. We did not get into an accident just for pure luck, but what will happen if the issue occurs again? The car is under warranty, but another power brake failure can be fatal. It is not an easy position to be in.