PORSCHE Complaints

View complaints related to PORSCHE. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 PORSCHE CAYENNE
    - Austin, TX

    Nearly 25% of the total time I have owned this Certified Pre-Owned vehicle (146 out of 564 days), it has been non-functional and in the shop — roughly 1 out of every 4 days of ownership. I am a [XXX} with a [XXX] child, and I purchased this vehicle as a Certified Pre-Owned (CPO) Porsche — expecting the manufacturer's rigorous inspection and warranty to ensure reliability and safety. Instead, the first breakdown occurred within just 1 month of purchase, and the vehicle has since failed six separate times over 18 months (Feb 2025–Aug 2026), totaling 60+ days out of service, despite extensive component replacement: [XXX] (˜1 month after CPO purchase) – Battery failure; car would not start; towed at 2–3 AM. [XXX] – No-start; fuel tank drained/refueled ("improper additive"). [XXX] – Low fuel pump replaced. [XXX] – High fuel pump, all 6 fuel injectors, DME system replaced. [XXX] – Recurring no-start; repurchase denied May 7, 2025; Porsche later claimed root cause found (mechanical part) and replaced it. Aug 1, 2026–ongoing – Check engine light returned; misfire on cylinder 4 and coolant leak into vacuum system found. Dealer replaced coolant pump/vacuum components, updated DME software — check engine light reappeared on the dealer's own test drive. Why This Is Especially Dangerous: A CPO vehicle should not fail this quickly or repeatedly. It raised serious concern that either the inspection was inadequate or a pre-existing defect was never disclosed. My child rides in this vehicle regularly. A sudden stall or power loss at highway speed, at an intersection, or during school pickup/drop-off could cause a serious collision, endangering my child's life and my own. As a [XXX] with no backup driver/vehicle, an unexpected breakdown have cost lost work time, unreimbursed Uber expenses, and childcare disruptions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2020 PORSCHE TAYCAN
    - Kyiv, FL

    Three NHTSA safety recalls are open and unremedied on my 2020 Porsche Taycan 4S: 25V896 (high-voltage battery — cell-module short circuit / fire risk), 24V732 (battery inspection, cell-module replacement, software update), and 24V455 (front brake hoses — cracking and brake-fluid leakage). Open status is confirmed by the manufacturer's own lookup at [XXX] as of XXX. The recalls cannot be completed because the manufacturer's authorized network refuses to confirm or schedule the work. The vehicle originated in the US and is now registered in [XXX]. In December 2025 the authorized dealer (Winner Porsche Center Kyiv Airport) refused, stating recalls are performed only for vehicles originally sold on the local market. I escalated to Porsche AG in XXX; the case was reviewed by Porsche Central and Eastern Europe and the official importer. After inspecting the vehicle in XXX, the dealer tried to condition recall work on my acceptance of unrelated paid repairs, and in XXX stated in writing that it reserves the right to refuse manufacturer campaigns due to "existing defects," without identifying any technical dependency between the cited findings and the recall work (brake-hose replacement and battery inspection/software are unaffected). A final written request with a 10-business-day deadline expired in XXX with no response from any Porsche entity. Safety risk: a battery fire risk and reduced front-brake performance remain unremedied on a vehicle in regular daily use. No warning lamps or symptoms; the risk arises from the unrepaired recall defects themselves. The refusal is confirmed in the dealer's written statements and documented in correspondence with Porsche AG, available on request. The vehicle is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2021 PORSCHE CAYENNE
    - Montgomery, AL

    Battery completely discharged and the safety switch in the battery malfunctions and battery can not be charged again. There are many complaints seen online about the battery problems Porsche has. This strands the car and me the driver. The dealer and independent mechanics said the same. There were no warning lamps or messages prior to the failure.

    Source: NHTSA WEB SITE
  • 2020 PORSCHE CAYENNE
    - Greensboro, NC

    The contact owns a 2020 Porsche Cayenne. The contact received notification of NHTSA Campaign Number: 25V896000 (Back Over Prevention). The contact stated that the rear-view camera became inoperable while reversing and then turned on. There were no warning lights illuminated. The contact was unable to trade the vehicle due to the open recall. The local dealer was contacted and confirmed that the software update was not available. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2024 PORSCHE MACAN
    - Edgewater, NJ

    I drive a leased 2024 Porsche Macan that has been serviced exclusively by Porsche of [XXX]. In May 2026, I brought the vehicle in because the engine was revving/racing while I was driving locally at slow to normal speeds. I also reported that the vehicle initiated sudden collision-avoidance braking when no vehicles or obstacles were present. I was told no problem could be found or replicated. On the morning of XXX while driving about 25–30 mph, the engine again began revving loudly and continued even while I was stopped at a traffic light. This was the same issue I had reported in May. At the next light, I shifted into Park and then back into Drive; the revving temporarily subsided. I stopped briefly at a drive-through pharmacy and then drove directly home. As I pulled into my driveway with my foot on the brake, the vehicle suddenly accelerated sharply on its own and struck my home, causing significant damage to the house and vehicle. Smoke came from the front of the vehicle. Because I live in an attached home and my neighbors were inside, I attempted to back the vehicle a few feet away. With my foot on the brake, I shifted into Reverse, and the vehicle again accelerated sharply, traveling backward at high speed into the street. I steered away from a parked car and a brick wall, pulled the emergency brake, and shut off the vehicle. I exited and called 911. Police arrived within minutes, photographed the scene, and arranged for the vehicle to be towed because it was blocking the street. This vehicle has had unexplained problems repeatedly, yet I was told they could not be replicated. No one was physically injured, but this incident could easily have killed or seriously injured me, a pedestrian, another driver, or a child. I live next to a park and school. I believe this vehicle presents a serious safety risk and should not be returned to service without a complete investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2017 PORSCHE CAYENNE
    - Davidson, NC

    The contact owns a 2017 Porsche Cayenne. The contact stated that the vehicle was hacked. The contact stated that while driving at an undisclosed speed, the driver's assistance safety features malfunctioned, causing the vehicle to swerve despite the driver's efforts to drive straight. Infotainment settings confirmed that the Porsche Doppelkupplung (PDK) system was engaged. Additionally, the message "External Usage External Equipment External Drivers remove the features" was displayed, and the cruise control was unintentionally engaged with messages for "Trailer," "Slippery Changing Max Settings," "Navigation Off," "Road feature Off," "Risk of an Accident," and "Pull Over, remove the key from the ignition and reset vehicle". The contact stated that while driving, the vehicle unintentionally shifted into Drive and Neutral at the same time. The contact stated that on several occasions, the vehicle failed to stop while depressing the brake pedal, requiring the driver to pull over to the side of the road and allow the vehicle to roll to a stop. Other failures included unintended engagement of the windshield wipers and heater. Per the owner's manual, the contact opened the infotainment settings, where the notification "Other Device External Usage" was displayed. Additionally, all four tire sensors needed to be replaced. The vehicle was taken to the dealer, and the insurance company, the Police Department, and the manufacturer were contacted, but no assistance was provided. The contact stated that all four tires blew up while driving, and the vehicle was towed to Porsche Charlotte Northlake (10205 Ronald Withrow Blvd, Charlotte, NC 28216); where the tires were replaced. The vehicle was not further repaired. The tire information was unavailable. The failure mileage was approximately 40,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 PORSCHE MACAN
    - Nashville, TN

    Passenger low beam led stopped functioning at 39k, with no warning light of it ceasing to function. Safety of passengers and driver were at risk. Went through diagnostics at dealership, diagnosed to need a complete headlight assembly replacement. Was told by Porsche dealership as well as independent shops that this is a “known problem” with these Macan headlights. Did the replacement and 2k miles later, same issue presents. Blinker works, high beam works, running light works. Low beam non functional.

    Source: NHTSA WEB SITE
  • 2021 PORSCHE MACAN
    - Los Gatos, CA

    I was driving at a low speed, less than 30 mph, and was approaching a curve in the road. I attempted to slow down by pressing the brake pedal, but the vehicle did not decelerate. Instead, it seemed to accelerate. I panicked and repeatedly pressed the brake pedal several more times, but the vehicle remained out of control. The vehicle left the roadway, went down a steep slope, struck bushes and tree branches, and eventually came to a stop. All four airbags deployed, and I observed smoke that appeared to be associated with the airbag deployment. The front ,side,underside and lower portion of the vehicle sustained impact damage. At no time before the accident did I observe any warning lights or messages indicating a problem with the braking system or any other vehicle system. Based on my experience during the incident, I believe the vehicle experienced a brake malfunction, as the brakes did not respond when I attempted to slow or stop the vehicle.

    Source: NHTSA WEB SITE
  • 2017 PORSCHE MACAN
    - Normandy Park, WA

    My 2017 Porsche Macan has a Timing Chain Cover Bolt Failure which has caused leaking oil and may lead to total loss of oil and engine failure. This is a known documented design and manufacturing defect affecting the 3.0L and 3.6L engines. The manufacturers original aluminum bolts for the cover suffer from premature failure leading them to break. Porsche has recognized this widespread defect and problem by issuing a technical service bulletin for this issue. Porsche has not issued a recall to fix this problem. I have contacted a Porsche dealer to address this problem but they refused to make the repair without my paying the cost to repair their defect.

    Source: NHTSA WEB SITE
  • 2019 PORSCHE CAYENNE
    - Dallas, TX

    The contact owns a 2019 Porsche Cayenne. The contact stated that while the vehicle was in reverse(R), the back-over prevention camera failed to provide a rear-view image. The contact received notification of NHTSA Campaign Number: 25V896000 (Back Over Prevention); and associated the failure with the recall. The local dealer was contacted; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 105,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE