PORSCHE Complaints

The backup lights of the 2024 Porsche Cayenne Coupe when the car is put into reverse are extremely dim, and do not adequately highlight what is behind the car. I learned this the first time on September 8th when I tried to back out of my friend’s narrow windy tree lined driveway at night. Something that usually took a few minutes took more than 15 minutes because I could not see where I was going. I took my Cayenne to Amityville Porsche Service and was told the car is “working as designed.” I also escalated it to Porsche's national customer service organization sending them pictures of my new Cayenne in reverse backing up and a Porsche Macan loaner in same place. While the person acknowledged there was a major difference, they said the Cayenne was working as designed. I am concerned I will not see someone behind the car or hit a tree or obstruction. I currently cannot go to my friend's with fear of hitting a tree. I have tried to upload pictures showing a marked difference, but it is not working on your site. The upload box just disappears. Porsche needs to improve the back up lights. please! Happy to send you pictures.

There is obviously a design flaw in the fan cooling system for the main high voltage 93.4 kw battery. The cooling vents allow small gravel to enter the intake ports powered by fans to cool the battery. (this is a major issue for areas of the country where gravel is used for winter road maintenance. This issues arises every snow season) Gravel gets into the ports and can possibly jamb the fan propeller blades thus not being able to cool the battery properly. I have a work order at the dealership to clean out the cooling ducts. when the gravel enters these ducts they make a grinding sound when the fans engage. The dealership reported this to the manufacturer, and the response from the manufacturer was it is not their issue. The service dealership said additional screening over the intake ports can not be done because information from the manufacturer states this would impede the necessary airflow to cool the batteries. To further bring attention to this design issue, the high voltage 93.4 kw battery failed, July 19, 2023 at 17,551 miles.

Taycan’s cabin heater fails during winter months without warning. Car will send out “precondition unavailable” messages With heater not working car is unable to defrost front window. It becomes a serious hazard while driving and needing the window to stay clear. Dealership so far is replacing the high voltage heater component. But might happen again within a few months. No actual remedy besides replacing with the same part that destine t fail again

The contact owns a 2018 Porsche Macan. The contact stated that there was an abnormally strong fuel odor coming from the vehicle while driving and while the vehicle was parked. The vehicle was taken to the dealer, where it was diagnosed that fuel was leaking from the fuel pump. The dealer drained the fuel tank and replaced the fuel pump. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 94,000.

The rear view camera on all Taycan models and years are unsafe and unusable as they are so wide angled that you can not reliably use them as it is almost impossible to see anything.

The contact owns a 2016 Porsche Cayenne. The contact stated that water had leaked inside the front driver's side and passenger's side headlamps. The contact stated that the failure caused the headlights to become foggy and significantly dim, reducing the visibility of the roadway. The contact stated that he had received notification of NHTSA Campaign Number: 22V656000 (Exterior Lighting) and the vehicle was taken to the dealer, where the recall repair was performed. The contact stated that the dealer sealed the headlamps while there was water inside. The dealer declined to perform additional repairs. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The vehicle was not repaired. The failure mileage was approximately 86,000.

I was going under 30 mph on a regular road. Avoiding a collision, one of the front wheels locked causing the vehicle to flip.

The cabin heater failed, so the windows mist up in the winter. Known problem for years, but it's not an active preemptive recall.

My car fail to start or move after a charge, have to get it tow to dealer, My rear strut making a popping noise dying the summer n winter the noise limited There a puddle of water on my passenger rear left side floor

The two headlights have appeared to have condensation due to sealing problem of the headlight. When the light bulbs and beam heat up the air with moisture, it will leave water inside of the headlight cover. This will increase the safety risks when we were driving on the road. There is no warning message for that. The problem should not be normal and this should really be manufacturer’s problem to fix.