PORSCHE Complaints

Did an appointment weeks in advanced in Porsche McDaniels dealership in Columbia South Carolina so they can fix the pending recall about the air bag - mat sensor. They didn’t provide the service, pushing me to reschedule for more weeks. They knew I lived in a city far from the dealership… this is a serious recall and I don’t see Porsche is serious or care about it. I believe they are expecting for the recall campaign expiration date.

The contact owns a 2014 Porsche Panamera. The contact stated that while driving at an undisclosed speed, the contact heard a knocking sound and the vehicle stalled. The contact was able to coast the vehicle off the road. The vehicle was towed to the dealer where it was diagnosed that the camshaft adjuster central bolts from bank two failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The contact stated that while driving approximately 70 MPH, he heard a knocking sound at the hood of the vehicle and a loss of acceleration. The fault all-wheel drive system warning light illuminated, and the check engine warning light intermittently illuminated with the Auto START/STOP system deactivated. The vehicle was towed was back to the dealer where it was diagnosed that the camshaft adjuster central bolts from bank one failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.

Car died after being on the charger for 8 weeks. Main battery is at 83% but apparently there is a 12v small battery that failed. Car is inoperable. Doors will not open, windows stuck partially down, car will not go into gear, can't be moved.

2011 PORSCHE PANAMERA. CONSUMER LETTER WRITES IN REGARD TO SLOW RESPONSE OF INTAKE CAMSHAFT. THE CONSUMER IS REQUESTING REIMBURSEMENT FOR REPAIRS TO THE VEHICLE.

Car died suddenly at a traffic light stop. It was later diagnosed by dealership that the battery and starter have failed.

The contact owns a 2017 Porsche Panamera. The contact received notification of NHTSA Campaign Number: 23V033000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

To whom it may concern; I am writing you with deep disappointment as I am experiencing dissatisfaction with the quality of car that I leased on December, 06, 2021. Panamera was always my dream car, however, today it is a life threat to me and my family. The car is experiencing failure during drive, it self shifts itself to neutral while driving as well failed AC system. Yesterday, 3/19/23, on freeway, I almost got into car accident because of that shift. The car suddenly stopped, and almost got hit by other 3 cars behind me. The problem started since December 2022 with a frequency of once or twice a month. I made an appointment with Rusnak Pasadena dealership shop to run diagnostics. They found nothing… based on 15-20 min drive. The problem started increasing in frequency to 2-3 times a week. It is extremely unsafe now. During time I was leasing car, I never missed any payments, was compliant with due dates, being a proper customer to Porsche dealer (which counts back for many years now). Again, I love the car, it is my dream car, however it is a threat now to my life and my family life. I beg your attention to this matter, as it is frustrating and disappointing experience now. Thank you for your time and business, I would like to remain good customer of Porsche in future, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2020 Porsche Taycan. The contact stated while driving 35 MPH, the power steering failure, and multiple warning lights were illuminated. The contact stated that the vehicle started to decelerate independently and failed to accelerate while depressing the accelerator pedal. The contact was able to park in a nearby driveway. The contact was able to restart the vehicle within 10 minutes and drove to her residence. The contact took the vehicle to the local dealer, where it was diagnosed with needing the gateway control unit to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.

MY CAR STOP SUDDENLY, IGNITION KEY FAILURE, THEN LIKE TRANSMISSION HESUTATION UNTIL THE CAR STOP COMPLETELY WHERE AT THAT MOMENT CALL A TOLL THAT COST ME $650 DLS. SINCE THAT DAY CAR HAVING ELECTRIC PROBLEMS AND EVEN TRANSMISSION GET STUCK SOMETIMES, HAVE TO TO DO IT MANUALLY.

Our 2018 Porsche Cayenne has a problem with the headlights and water intrusion that is affecting the functioning of the headlights. I took it to someone to look at and they said this should not be happening, that it is a manufacturer defect. I googled my car / year and there is a recall for headlight issues but for some reason my VIN is not included. It should be. How do I go about having Porsche North America fix this issue for me?