PORSCHE Complaints

The contact owns a 2013 Porsche Cayenne. The contact received notification of NHTSA Campaign Number: 22V656000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the headlamps illumination had started to become dull. The manufacturer was made aware of the issue. The approximate failure mileage was 154,123. Parts distribution disconnect.

MY 2020 PORSCHE MACAN FROM DELIVERY NEW ON 10/2/2020 HAS EXPERIENCED FAILURE OF BACK-UP CAMERA SYSTEM (A DOT REQUIRED PIECE OF SAFETY EQUIPMENT). MANY TRIPS TO DEALER, BEING TOLD IT IS SOFTWARE PROBLEM AND I SHOULD JUST WAIT A FEW YEARS FOR A FIX AS PORSCHE HAS NONE AND REFUSES TO SPEND ANYTHING TO MAKE REPAIR OR REPLACEMENT. I AM AWARE OF OTHER SIMILAR VEHICLES WITH SAME PROBLEM WHEREIN PORSCHE IS NOT DOING A FIX, BUT TELING OWNERE TO WAIT A COUPLE OF YEARS! SOMETIMES HITTING REAR BUMPER WITH SOFT MALLET RESTARTS CAMERA!!!

There is a significant smell of gasoline inside the cabin of the vehicle. There was a recall on the same make, model, and year for fuel pump filter flange leaks, which are indicative of a strong smell of gas inside the car. This can potentially cause the car to start on fire. The dealer stated due to the VIN, the vehicle was not covered under the existing recall.

The contact owns a 2013 Porsche Cayenne. The contact stated while driving 30 MPH, there was an abnormal noise while shifting from first to second gear. The contact stated no warning light was illuminated. The contact took the vehicle to an unknown dealer, where it was diagnosed with needing the transmission to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 102,300.

The steering wheel column anchor pin was found shifting and had play. This caused the steering column to be loose in the vertical axis. This is considered a steering column failure and which could become impaired or unavailable during driving, posing a high risk to driver and others. I brought my car to the dealer for inspection, who confirmed the issue. They adjusted the pin to fix the issue, which is considered a temporary fix for this issue, as the full repair would require full steering column replacement. There were no warnings present, other than the vertical movement of the steering column.

The contact owns a 2015 Porsche Macan S. The contact received notification of NHTSA Campaign Number: 22V656000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called various local dealers who confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The transfer case on my car has been confirmed by two different mechanics that it needs to be replaced. Porsche no longer makes or sells the original transfer case and components, so the entire transfer case needs to be replaced, at a cost of approximately $5,000. Porsche extended the warranty for the transfer case for up to 10 years, but I was never notified or made aware of this extension. Because my transfer case issue was identified 6 months outside of the extended warranty, the full cost of this repair is my liability. I believe that Porsche is aware that the original transfer case has design flaws and reliability issues, and while they did extend warranty coverage, they made no effort to communicate the extension. If so, I would have had the transfer case inspected while still under warranty.

There is an open recall on my Porsche boxster, the Porsche recall number for this is AMC0. The recall involves reprogramming the car to reduce emissions in sport+ mode. My car has an aftermarket tune on the ECU, and the porsche dealership has told me that the recall is not possible due to this modification. If I want to get the recall done, they want me to pay to replace the ECU/DME. I also consented to and was charged for labor hours for the dealership to research any way to not replace the ecu and do this recall, but they found no method to do so. Are they legally allowed to refuse a recall due to modifications to the car? Should the cost to replace the ECU be covered under the recall? I can't seem to find any information about this online, so thanks for any information regarding this

The Cayman S model with V6, 3.4L motor, commonly referenced as a 9A1 motor had been self destructing with increasing amounts of metal slivers/chips found in the drained oil, oil filter and oil filter housing. The in-warranty Porsche dealer "installed oil" was first inspected by my shop at 27,031 mi - alarmingly metal was found, PIC attached. Metal was non magnetic, appearing to be aluminium. Subsequent oil/filter inspections found the metal volume to be significantly increasing, PIC attached, putting the motor at risk of self destructing. Car was parked with only 29,509 mi in fear of having the motor blowup/lockup while driving at highway speeds. It would have the potential of stopping abruptly or locking up the rear wheels putting the car in a spin, possibly causing a crash. Risky. Without taking the motor out and disassembling, professional opinion and speculation indicates possible early main crankshaft bearing or rod bearing failure. Motor needs replaced (estimates from $25,000 to $45,000 depending on damage and whether a dealer or independent does the work.) The vehicle is currently parked and taken off the road. Too expensive to fix. Porsche North America offered no investigative or repair support because it is out of warranty. Disappointing customer support, with this being my fourth Porsche. Isolated incident or have others found a similar problem ????

The contact owns a 2004 Porsche Cayenne. The contact received notification of NHTSA Campaign Numbers: 22V656000 (Exterior Lighting), 19V446000 (Power Train), and 17V576000 (Fuel System, Gasoline) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the fuel gauge failed to read accurately. The headlamp wiring had been deteriorating causing the headlights to malfunction. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 170,000. Parts distributions disconnect.