PORSCHE Complaints

When accelerating from a stop the car skips/shutters. This generally occurs gears 2-3. This problem has placed me in danger when trying to accelerate while making left hand turns.

The contact owns a 2008 Porsche Cayenne. The contact stated while driving 50 MPH, the vehicle started wobbling with a loud sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the driveshaft needed to be replaced. The vehicle was repaired, but the failure reoccurred several times. The manufacturer was contacted and stated that the vehicle was already repaired under warranty. No further assistance was provided. The failure mileage was 150,000.

beginning in August 2022, I have had repeated problems with the battery in my 2022 Cayenne. if the car is left sitting for approximately 48 hours, the battery dies and must be jumpstarted. we reported this issue to Porsche immediately and my car has been in with the Porsche service technicians at least three times (August 9, Sept 13, Nov 7) this fall with no success at fixing the problem. (we also had a call telling us to take the car outside for a "software update," which did not work.) we are told this is a problem somewhere in the electrical system and it is affecting other 2020 Cayennes and some 911s. But Porsche has not offered a solution, nor is it being at all proactive in offering assistance or support. we have compensated for the last four months by parking the car in a garage and keeping it on a trickle charger if we are not driving it regularly. However, we were out of town for two weeks over Thanksgiving and the car battery died in spite of being connected to the trickle charger. we had to jump start the car and reset all the car settings. in addition we have had sporadic issues with unlocking and locking the car doors via hand touch. Porsche has been treating this issue as an "inconvenience" rather than what it is - a serious life safety issue. One of the service technicians told me "the car was meant to be driven every day"! I hesitate to drive my car at night because I do not have confidence that the car will start for me on a dark street at night. every day when I come down to drive my car I allow extra time as the car may not start. I have more confidence in my 2013 Toyota Tacoma than in this car in terms of reliability. this is a problem where Porsche has not offered remediation or assistance, nor has it offered a any assistance (I.e., loaner car or any alternative) while my car either been in the shop (for a total of at least two weeks) or has been operating with the (acknowledged) defect.

There have been four total episodes when the car would not accelerate when the acceleration pedal was pressed. The last time it happened (late October 2022) the acceleration was very sluggish and I barely made it home. This happened on a residential street, and continued for 10+ minutes. If this power loss occurred on a highway, it could have lead to a very dangerous situation. There were no errors/warnings on dash. I brought the car for service to address this issue on Nov 2nd to Porsche Irvine. They told me that they identified a problem and had to replace "rear control unit" but since it's not available, they cannot provide ETA and car is still in service for 30 days now.

I called the Porsche dealer regarding my open recall and they are unable to check my vehicle for 2 months. That is unacceptable. What are my next steps?

Brake line has ruptured and complete failure of brakes. This is due to faulty rubber securing grommet that has become detached from the brake line, allowing the line to rub against the strut tower. Your driver front brake line has ruptured, and your passenger brake line is wearing thin and likely to follow suit and rupture soon.

The contact owns a 2018 Porsche Macan S. The contact stated that upon taking the vehicle to an independent mechanic for an oil change, he was informed that the oil had leaked and splashed over the engine compartment. There was also oil on the oil pan underneath the engine. The independent mechanic diagnosed that the engine cover gasket, timing cover gaskets, timing bolts, and other unknown parts needed to be replaced. The vehicle was in the process of being repaired. The dealer was notified of the failure and informed the contact that it was a known failure. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not under recall. A case was opened. The failure mileage was approximately 23,000.

I’m filing this complaint because I signed a contract for the purchase of my second vehicle (a Porsche Macan 2018) using my own financing on August 23rd 2022 with a auto dealership (“Ocean Mazda”) and the auto dealership waited 3 months to submit the final required bank “Dealer Funding” document necessary for funding in order to force me to secure dealer financing. In August of 2022 I purchased 2 vehicles with Ocean Mazda of Doral, Florida. I purchased a Maserati on August 4th 2022 and a Porsche Macan on August 23rd 2022. During the time of purchasing the vehicle Ocean Mazda representatives continuously asked if i was interested in securing dealer financing instead of using my own financing for both vehicles. On August 4th 2022 i signed a contract for the purchase of a 2019 Maserati using my own financing with Ocean Mazda successfully submitting the required dealer fund bank document in order to secure funding; while continuously questioning if i was interested in deal funding throughout the process. On August 23rd 2022 i signed a contract for the purchase of a 2018 Porsche. Ocean Mazda did not submit the dealer funding document and waited 3 months in to secure dealership financing for the purchase of the vehicle. The dealership called to say that the financing fell through, and dealership financing was the only other option too sign a dealership financing agreement or return the vehicle back to Ocean Mazda; if not, then the vehicle would be report stolen. I’m filing this complaint because I signed a contract for the purchase of a vehicle using my own financing and the auto dealership waited 3 months to submit the final required bank “Dealer Funding” document necessary for funding in order to force me to secure dealer financing.

The steering of the vehicle completely failed while driving. The steering column detached from the steering rack and steering the vehicle was no longer possible. There was no warning and its only by luck that nobody was killed. The defect was confirmed and repaired by the dealer. There is a single bolt that attaches the column to the rack, which if not torqued properly can fall out and lead to this complete failure of steering. I reported to incident to the manufacturer, but they have not responded to my case at all. Please also see: NHTSA Campaign Number: 21V493000 for exact same issue with different model/year. This is a much larger issue that originally thought and has a very high chance of death or injury especially for a high performance vehicle.

The contact owns a 2012 Porsche Panamera. The contact received notification of NHTSA Campaign Number: 22V656000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.