2014 RAM PROMASTER Complaints

VEHICLE WAS BROUGHT TO DEALERSHIP FOR A MINOR POWER STEERING FLUID LEAK, DEALER CLAIMED DEFECTIVE HOSE CONNECTOR AND REPLACED. DEALER NEGLECTED TO INSTALL V RESERVOIR CAP BACK ON TO THE VEHICLE , OVER SHORT PERIOD OF TIME WATER RUNOFF FROM THE RAIN ENTERED THE RESERVOIR AND CONTAMINATED AND THE POWER STEERING SYSTEM FAILED VEHICLE WAS BROUGHT BACK INTO THE DEALERSHIP, DEALERSHIP CLAIMED TO HAVE CORRECTED THE PROBLEM WITH A SYSTEM FLUSH AND FILL LESS THAN 1000 MILES AFTER THAT REPAIR POWER STEERING FAILED AGAIN WITH THE COMPLETE FAILURE OF TURNING LEFT ON ABLE TO TURN LEFT AT ALL I WAS ON A JOB ABOUT 3 MILES FROM THE HOUSE WHEN I GOT INTO THE TRUCK TO GO HOME I WAS ABLE TO TURN RIGHT WITHOUT THE POWER STEERING HUT UNABLE TO TURN LEFT. STEERING ONLY WOULD TURN LEFT ABOUT A QUARTER TURN ,!FORTUNATELY THESE WERE BACK ROADS AND I WAS ABLE TO TAKE THREE ATTEMPTS TO COMPLETE EACH LEFT TURN VEHICLE BROUGHT BACK TO DEALER FOR WHAT I HOPED WAS A WARRANTY REPAIR THE POWER STEERING PUMP IS LEAKING THEY QUOTED TO REPLACE THE POWER STEERING PUMP HOWEVER I DON'T TRUST THEM BECAUSE THEY'VE ALREADY HAD TWO CHANCES TO REPAIR IT AND HAVE NOT I BROUGHT IT TO A THIRD-PARTY FOR REPAIR AND IT HAS BEEN DETERMINED THE VEHICLE NEEDS A POWER STEERING PUMP AND A RACK ( RACK HAS INTERNAL DAMAGE )AND PINION FOR A COST OF $3500 I BELIEVE THE DAMAGE WAS CAUSED BY THE DEALERSHIP BY REINSTALLING THE FILLER CAP AND ALLOWING WATER INTO THE STEERING SYSTEM. THE SERVICE MANAGER AT THE DEALER TOLD ME WATER DAMAGE THE COMPONENTS IN THAT FASHION AND I ASKED HIM WHY DON'T WE JUST USE WATER THEN INSTEAD OF POWER STEERING FLUID VEHICLE ONLY HAS 72,000 MILES ON IT , EVEN KNOW ALL THIS HAS OCCURRED IN LESS THAN 1000 MILES IT'S BEEN AN ONGOING PROBLEM SINCE AUGUST 2018 UNTIL TODAY MAY 2019 I QUIT DRIVING THE TRUCK BECAUSE I HAVE TRUST ISSUES WITH THE STEERING

I HAVE A ECODIESEL PROMASTER WICH DOESN'T HAVE A PARKING ON THE TRANSMISSION AND HAVE TO USE HAND BRAKE EVERY TIME I PARK WICH GETS STUCK IN WINTER TIME AND MAKES THE ROTORS AND PADS ON REAR TO GET WORN OUT REALLY QUICKLY WICH COSTS A LOT TO REPLACE SINCE THEY'RE NOT COVERED BY WARRANTY BAD DESIGN OF TRANSMISSION WITHOUT PARKING OPTION COSTS USER LOTS OF MONEY

REAR SUSPENSION STARTED MAKING A SQUEAKING NOISE AROUND 30,000 MILES. UNFORTUNATELY MY WARRANTY WAS UP AND THE DEALER WANTED TO CHARGE ME. I TOLD THEM I HAVE BEEN RESEARCHING THIS PROBLEM ON THE INTERNET AND THERE HAVE BEED MANY COMPLAINTS, NOT JUST WITH THE 1500 BUT ALSO THE 2500. THE SUSPENSION NOISE IS SO BAD WHEN I AM ON BLUETOOTH PHONE THE PERSON I AM TALKING WITH CAN ALSO HEAR THIS. THIS NEEDS TO BE RECALLED FOR SAFETY REASONS AS WELL. IT KEEPS GETTING WORSE. IT SOUNDS LIKE THE REAR END IS GOING TO FALL APART. BY THE WAY IT DOESN'T MATTER THE SPEED YOU ARE DRIVING.

TRANSMISSION PUMP FAILURE AT 78K MILES. THE TRANSMISSION IS A TOTAL LOSS . I WAS TOLD FCA HAS A 2K "CORE CHARGE" FOR THE TRANSMISSION, THEY KNOW SOMETHING IS WRONG

THE DIESEL VERSION OF THIS VEHICLE HAS NO PARK GEAR. YOUR ONLY OPTION WHEN PARKING THE VEHICLE IS TO USE THE EMERGENCY BREAK AND LEAVE IN NEUTRAL. IF LEFT IN D GEAR THE VEHICLE WILL NOT STAY STATIONARY. YOU MUST USE EMERGENCY BRAKE. I'VE OWNED THIS VAN FOR 3 YEARS AND THE PARKING BRAKE CABLE FREEZES WHEN TEMPS ARE LOW. IT'S HAPPENED ON 3 SEPARATE OCCASIONS. THE FIRST AT 50,000MILES NEXT AT 205,000 AND THEN TODAY AT 220,000 MILES. WHEN THIS HAPPENS THE ENTIRE REAR BRAKE SYSTEM INCLUDING WHEEL BEARING AND SENSORS GETS SHREDDED. EACH TIME THIS HAS HAPPENED IT'S COSTS $1500 TO FIX, ITS EXTREMELY DANGEROUS BECAUSE EVERY TIME IT LOCKS UP WE ARE ON THE ROAD AND THE ENTIRE SYSTEM LOCKS UP. IT STARTS WITH A SQUEAL AND EVENTUALLY THE WHEEL LOCKS COMPLETELY. IT'S A HORRIBLE DESIGN FLAW AND IT'S GOING TO GET SOMEONE HURT IN MORE THEN JUST THEIR WALLET.

VEHICLE STATIONERY -WATER LEAKS INTO THE DOME LIGHTS, THEN THE RADIO STOPPED WORKING. THEN THE MILEAGE BEGAN FLASHING ON THE DASH BOARD, NEXT DAY HEATER MODULE STOPPED WORKING. TOOK TO THE DEALER WHO TELLS ME THERE IS NO RECALL ON THIS YET HAVE CHATTED ONLINE WITH OTHER OWNER WHO HAVE ALL HAD THE SAME PROBLEM.

DPF DIESEL PARTICULATE FILTER CODE PROBLEM FOR 3 TIMES AND THEY DON'T KNOW HOW TO FIXED

I WAS PARKED IN A LOT WITH THE ENGINE RUNNING AND THE CHECK ENGINE LIGHT CAME ON (SOLID, NOT FLASHING SO I ASSUMED IT WAS OK TO DRIVE). AFTER I STARTED MOVING A BIT, THE TEMPERATURE GAUGE RED-LINED. I PARKED AND LET IT COOL OFF. WHEN I STARTED DRIVING AGAIN, THE CEL WAS ON BUT THE TEMP WAS NORMAL AND STAYED NORMAL UNTIL I REVERSED INTO MY DRIVEWAY...AT WHICH POINT THE GAUGE REDLINED AGAIN AND THE PRESSURE RELEASE ON THE COOLANT TANK TRIPPED AND COOLANT STARTED SHOOTING EVERYWHERE. I TOOK IT INTO THE DEALER AND THEY CONFIRMED THAT IT WAS A FAN CONTROL MODULE THAT NEEDS REPLACEMENT. OF COURSE THE MODULE IS ON INDEFINITE BACKORDER FROM THEIR WAREHOUSE. THEY SAID THEY CAN GET ONE FROM O'REILLY BUT I WOULD HAVE TO PAY THE DIFFERENCE MYSELF WHICH WAS ABOUT $200. AFTER READING REPORTS ONLINE, IT APPEARS THAT THIS IS A COMMON FAILURE ON RAM PROMASTERS WITH NO RESOLUTION OR RECALL. REPORTS INDICATE THAT THERE ARE THOUSANDS OF VEHICLES WAITING ON THIS PART.

I NOTICED THE REAR SUSPENSION MAKING A LOUD SQUEAKING NOISE WHILE DRIVING AT ANY SPEED. I BELIEVE IT'S THE REAR RUBBER BUSHINGS. AND ONLY HAVE 15,000 MILES ON THE VAN. IT DOESN'T MATTER IF I HAVE ANYTHING IN THE BED. VERY LOUD AND THE DEALER STATED I WOULD HAVE TO PAY FOR IT BECAUSE MY WARRANTY WAS UP. THIS SHOULD BE A RECALL FOR SURE. I HAVE BEEN TO MANY DODGE FORUMS AND I SEE THE SAME COMPLAINT. PLEASE MAKE THIS A RECALL OR I AM FORCED TO SELL THIS POS.

TL* THE CONTACT OWNS A 2014 RAM PROMASTER. WHILE THE VEHICLE WAS PARKED WITH THE PARKING BRAKE ENGAGED, IT ROLLED AWAY. AS A RESULT, THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A COLLISION SHOP WHERE IT WAS DIAGNOSED THAT THE PARKING BRAKE MALFUNCTIONED AND THE BRAKE ASSEMBLY WOULD NEED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.