SAAB Complaints
View complaints related to SAAB. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 SAAB 9-5- CASTRO VALLEY, CA
NOTICED ABNORMAL / EARLY REAR TIRE WEAR. NOTICED ABNORMAL (OUT OF MANUFACTURERS SPEC.) REAR CAMBER. NOTICED REAR SUSPENSION BOTTOM OUT WITH MODERATE LOADS (APPROX 1/2 OF MAX LOAD). OEM REAR TIRES CUPPED AND REQUIRED REPLACEMENT PREMATURELY DUE TO ABNORMAL REAR CAMBER. NEW TIRES INSTALLED. REAR AFTERMARKET CAMBER SHIMS INSTALLED. *TR
Source: NHTSA WEB SITE -
2002 SAAB 9-5- PHOENIX , AZ
HAD A HEAD-ON ACCIDENT, TRAVELING APPROXIMATELY 55MPH, CAR PULLED OUT GOING ACROSS INTERSECTION, HIT HEAD-ON. SLAMMED ON BRAKES NOTICING SHE WAS GOING, AND SLAMMED INTO HER CAR, HER CAR TURNED AROUND 180 DEGS. MY AIRBAGS DID NOT DEPLOY, NOR DID THE SEAT BELT LOCK UP, WHICH ALLOWED ME TO GO FORWARD IN THE ACCIDENT. *TR
Source: NHTSA WEB SITE -
2003 SAAB 9-5- FEDERAL WAY, WA
TL*THE CONTACT OWNS A 2003 SAAB 9-5 EQUIPPED WITH NEXEN N5000 TIRES (N/A). WHILE HAVING THE VEHICLE SERVICED AT AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE, HE WAS INFORMED THE REAR DRIVER SIDE AND FRONT PASSENGER SIDE TIRE BOTH HAD VERY LARGE CRACKS ALONG THE SIDEWALL. THE TIRES HAD NOT BEEN REPAIRED OR REPLACED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 96,900.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 SAAB 9-2X- EVANS , CO
TL*THE CONTACT OWNS A 2005 SAAB 92 AERO (N/A). THE CONTACT STATED THAT WHILE DRIVING 55 MPH, HE NOTICED A KNOCKING NOISE FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO HIS RESIDENT. THE CONTACT CALLED THE AUTHORIZED DEALER WHO STATED THAT THERE WAS NOTHING THEY COULD DO TO ASSIST. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 79,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 SAAB 9-5- DISTRICT HEIGHTS, MD
TL*THE CONTACT OWNS A 2000 SAAB 9-5. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE WAS OVERHEATING. THE VEHICLE WAS SAFELY DRIVEN TO THE SIDE OF THE ROAD AND THE ENGINE WAS SHUT OFF. AFTER WAITING FOR THE ENGINE TO COOL, THE CONTACT DISPENSED OIL INTO THE RESERVOIR. THE VEHICLE RESUMED AND THE TEMPERATURE GAUGE INCREASED RAPIDLY TO THE HOT LEVEL READING. THE ENGINE BEGAN TO OVERHEAT AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 05V399000 (ELECTRICAL SYSTEM: IGNITION: MODULE) HOWEVER, THE DEALER ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 134,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2005 SAAB 9-3- GUILFORD, CT
2005 SAAB 9-3 ARC CONVERTIBLE. BRAKE ISSUES. SPONGY BRAKES, PEDAL GOES ALMOST TO FLOOR. DEALER REPLACED HYDRAULIC UNIT & MASTER CYLINDER - PROBLEM STILL EXISTS. REPORTED TO SAAB CUSTOMER SERVICE - NO RESPONSE. *TR
Source: NHTSA WEB SITE -
2001 SAAB 9-3- FAIRMONT, WV
AT APPROXIMATELY 75,000 MILES, DRIVING ON THE INTERSTATE AROUND 70MPH, OIL LIGHT BEGINS FLICKERING. AFTER SLOWING DOWN TO 60 THE LIGHT STOPPED FLICKERING AND INSTEAD STAYED ON. FROM THE TIME I WAS ABLE TO SLOW DOWN TO PULL OFF THE ROAD A KNOCKING SOUND COULD BE HEARD FROM THE ENGINE PROGRESSIVELY GETTING LOUDER. THE CAR WAS THEN TAKEN HOME AND INSPECTED. REMOVING THE OIL PAN REVEALED THAT THE OIL PICK-UP TUBE WAS CLOGGED AND THE PAN WAS CAKED WITH BURNT OIL. A LOCAL MECHANIC ESTIMATED $3,000 TO REPAIR THE INTERNAL DAMAGE. CALLED SAAB, THEY SAID THE CAR WAS BEYOND ANY WARRANTY AND THAT IT WAS MY FAULT FOR NOT TURNING THE CAR OFF IMMEDIATELY AFTER SEEING THE LIGHT. FURTHERMORE AFTER RESEARCHING THIS ISSUE, I SPOKE WITH 3 SAAB REPRESENTATIVES WHO CLAIMED TO KNOW NOTHING OF THIS OIL SLUDGE ISSUE AND WERE NOT ABLE TO BRING IT UP AS IT DOES NOT HAVE A RECALL NUMBER, A FOURTH ONE WAS ABLE TO PULL UP A RECORD BASED ON MY V.I.N. SHOWING THAT THIS KNOWN OIL SLUDGE PROBLEM WAS "REPAIRED" BACK IN 2006 UNDER THE NAME "SPECIAL POLICY" WHICH WAS GOOD FOR 8 YEARS AFTER THE IN SERVICE DATE SO LONG AS ALL RECORDS OF THE CAR WERE KEPT. ACCORDING TO THIS REPORT MY ARGUMENT WAS POINTLESS CONSIDERING I WAS APPROXIMATELY 5 MONTHS OUT OF WARRANTY AND DID NOT HAVE THE REQUIRED SERVICE LOGS. *TR
Source: NHTSA WEB SITE -
2004 SAAB 9-5- RALEIGH, NC
TL* THE CONTACT OWNS A 2004 SAAB 9-5. THE CONTACT STATED THAT WHEN DRIVING ON THE HIGHWAY, THE VEHICLE WOULD SUDDENLY SHUT DOWN COMPLETELY. THE ENGINE AND ELECTRICAL SYSTEMS WOULD TURN OFF COMPLETELY. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS ABLE TO BE IMMEDIATELY RESTARTED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE IGNITION SWITCH WAS MOST LIKELY THE CAUSE FOR FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 74,00. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. UPDATED 12/30/10 *BF UPDATED 01/10/11*JB UPDATED 3/31/14*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SAAB 9-3- APALACHIN, NY
FOUND BOTH FRONT COIL SPRINGS BROKEN IN HALF FOLLOWING A NOTICEABLE DETERIORATION OF RIDE QUALITY OVER THE PAST SEVERAL MONTHS. MY MECHANIC HAD TO REPLACE BOTH FRONT COIL SPRINGS, STRUTS, AND SWAY BARS IN ORDER TO REPAIR THE VEHICLE AND NOTED THAT THE BREAK ON THE RIGHT COIL SPRING WAS APPROXIMATELY A HALF INCH FROM THE TIRE POTENTIALLY RESULTING IN A PUNCTURED TIRE. *TR
Source: NHTSA WEB SITE -
2006 SAAB 9-3- GUILFORD, CT
MY 2006 SAAB 3 CONVERTIBLE ONLY HAS 46,000 MILES ON IT. WE PURCHASED IT IN MAY OF 2006. RECENTLY THE "COOLANT LEVEL LOW" LIGHT KEPT COMING ON. WE WOULD TOP OFF THE COOLANT AND IN ABOUT 8 DAYS THE LIGHT WOULD BE ON AGAIN. THE SAAB DEALER IN GUILFORD, CT. 06437, WHERE I BROUGHT IT TO BE REPAIRED, HAS INDICATED TO ME THAT IT NEEDS A NEW ENGINE BECAUSE THE COOLANT WAS LEAKING INTO THE ENGINE!! SAAB SAID THAT THEY WOULD PAY $6,000 TOWARD ENGINE PARTS. I HAVE TO PAY THE REMAINING $2,000. THE NEW ENGINE MIGHT BE REBUILT OR NEW AND ONLY GUARANTEED FOR ONE YEAR. THE CAR WILL BE IN THE SHOP FOR "AT LEAST" A WEEK. DURING THAT TIME SAAB IS GIVING ME A FREE LOANER TO USE. I BELIEVE THAT MY CAR WAS AT DANGER FOR AN ENGINE FIRE BECAUSE THE COOLANT WAS LEAKING INTO THE ENGINE, ACCORDING TO SAAB. THE CAR WAS TOO NEW WITH TOO LITTLE MILEAGE FOR SUCH A SAFETY HAZARD TO OCCUR. I HAVE HEARD OF OTHER SAABS HAVING THIS PROBLEM AND BELIEVE THAT SAAB SHOULD PAY THE ENTIRE COST OF THE REPAIR UNDER A RECALL. *TR
Source: NHTSA WEB SITE