SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 SCION XB- ROCKLIN, CA
DRIVER SIDE ELECTRIC DOOR LOCK FAILED TO FULLY UNLOCK DOOR MECHANISM, MANUAL DOOR LOCK MECHANISMS (INTERIOR PULL & EXTERIOR KEY) INEFFECTIVE, DOOR DOES NOT UNLOCK OR UNLATCH (OPEN) WHEN INTERIOR HANDLE PULLED, OCCUPANT (DRIVER) UNABLE TO EXIT VEHICLE. *TR
Source: NHTSA WEB SITE -
2008 SCION XD- BATAVIA, IL
ABS AND VSC LIGHTS CAME ON. ABS AND VSC NOT WORKING. DEALER STATES IT IS THE RIGHT REAR SPEED SENSOR THAT HAS A SHORT IN THE WIRING HARNESS. DEALER SAID IT WAS SAFE TO DRIVE UNTIL I GET IT FIXED, BUT THE ABS AND VSC WOULD JUST NOT WORK. AFTER HITTING LARGE BUMP RIGHT BEFORE BRAKING WAS REQUIRED, THE BRAKES DID NOT ENGAGE. THE CAR IS UNSAFE AND IS NOT COVERED UNDER WARRANTY PER SCION. THIS IS A SERIOUS SAFETY ISSUE. *TR
Source: NHTSA WEB SITE -
2007 SCION TC- BATON ROUGE, LA
MY TRUNK LATCH PANEL BROKE OFF WHEN I TRIED TO OPEN THE TRUNK. I DISCOVERED THE PANEL WAS BEING HELD ON BY A FLIMSY PLASTIC PIECE THAT APPEARS TO HAVE DRY ROTTED OR SOMETHING. I HAVE ALSO NOTICED MANY SCION TC MODELS AROUND TOWN THAT HAS THE SAME PROBLEM. IF SO MANY PEOPLE ARE HAVING THE SAME EXACT PROBLEM, THERE SHOULD BE A RECALL. *TR
Source: NHTSA WEB SITE -
2009 SCION XD- GLENDALE, AZ
MY BRAKES ON MY 2009 SCION XD STARTED MAKE NOISE AT ABOUT 25,000 MILES , BROUGHT TO DEALER . WAS TOLD THAT BRAKES GO BAD ALL THE TIME AT 25,000 MILES.WELL THAT'S A RED FLAG TO START WITH. THEN I WAS TOLD THAT I MUST RIDE MY BRAKES . I ONLY HAVE ONE LEG SO THAT WOULD BE VERY HARD TO DO. THEY PULLED MY BRAKES OFF AND FOUND THAT I STILL HAD ABOUT 5MM OF PAD AND MY ROTORS NEEDED TURNING AND I NEEDED NEW PADS . WELL I STILL HAD PADS LEFT BUT THE ROTORS STILL NEEDED TURNING. SO I THINK THAT THERE IS SOMETHING WRONG WITH THE ROTORS TO FAIL THAT FAST AND I WAS TOLD THAT THIS HAPPENS ALL THE TIME. I HAD THE WORK DONE AT AVONDALE TOYOTA 10005 W PAPAGO FREEWAY AVONDALE, 85323 . IT COST ME 245.21 TO FIX SOMETHING THAT WORE OUT WAY TO SOON INVOICE # [XXX] MAYBE THERE SHOULD BE A RECALL ON THIS BEFORE SOMEONE GETS KILLED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2004 SCION XB- CONCORD, NC
WHEELS: PREMATURE TIRE WEAR (PRIOR TO TIRE MILEAGE WARRANTY) ALONG WITH UNEXPLAINABLE WARPING OF THE RIMS. TIRE BLOW OUT AND/OR HANDLING/STEERING ISSUES CAN CAUSE ACCIDENTS AND SAFETY HAZARDS, THEREBY PUTTING AN OWNER INTO A PHYSICAL DAMAGE SITUATION, AS WELL AS BY STANDERS. WIPERS: REAR WIPER FLUID DOES NOT SPRAY, STRAIGHT STREAM DOWN THE CENTER OF REAR WINDOW; WIPER BLADE DOESN'T CONTACT 'STRAIGHT' REAR WINDOW THEREBY DECREASING VISIBILITY WHICH IN TURNS INITIATES AND INTENSIFIES SAFETY/ACCIDENT HAZARDS, NOT TO MENTION DEFEATS THE NEED/USEFULNESS OF THE REARVIEW MIRROR. FRONT WINDSHIELD: THE 'STRAIGHT' UP AND DOWN FORM CAUSES IT TO BE A CATCH ALL RATHER THAN AN AERODYNAMIC DEFLECTOR, ALLOWING THE WINDSHIELD TO BECOME A PHYSICAL HAZARD, WHEN AN OBJECT HITS IT WITH PENETRATING FORCE. THE SECONDARY ISSUE IS NUMEROUS WINDSHIELD REPLACEMENTS, WHICH MOST INSURANCE COMPANIES DO NOT COVER THEREBY CAUSING RECURRING, AND TREMENDOUS, FINANCIAL HARDSHIP ON AN OWNER. REAR TAILGATE HATCH: BREAKS AND HANGS BY WIRING HARNESS ALONE, MAKING THE TAILGATE/REAR HATCH VIRTUALLY INACCESSIBLE AND UNUSABLE. THIS THEN BECOMES A NUISANCE FACTOR AS WELL AS A SAFETY HAZARD WHEN AN OWNER WOULD NEED TO ACCESS AND REMOVE THE SPARE TIRE. SINCE LICENSE PLATE ILLUMINATION IS REQUIRED BY LAW, A BROKEN HATCH HANDLE CLEARLY PUTS AN OWNER IN VIOLATION OF THIS LAW, THEREBY CAUSING LEGAL IMPLICATIONS AND EXCESS COST FACTORS WHEN HE OR SHE RECEIVES A TICKET FOR A NON-OPERATIONS TAG LIGHT. *TR
Source: NHTSA WEB SITE -
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2008 SCION XB- ORLAND PARK, IL
THE ABS, VSC AND BRAKE INDICATOR LIGHTS CAME ON. HAD TO PAY 110.00 TO HAVE DIAGNOSTICS RUN-THEY FOUND THAT THE R REAR WHEEL SPEED SENSOR WIRE HAD FRAYED AND MALFUNCTIONED. I AM ABLE TO DRIVE THE CAR BUT THE CONSULTANT AT TOYOTA TOLD ME THAT MY ABS, VSC WILL NOT WORK BECAUSE THE SENSOR IS BAD. SO I HAVE TO PAY $ 1070.16 TO REPLACE THE R REAR HUB,BEARING, SENSOR AND HARNESS. I FEEL THIS IS POOR DESIGN AND FROM WHAT I SEE ON THE INTERNET, THIS IS NOT AN ISOLATED ISSUE. I FEEL THIS IS A SAFETY ISSUE DUE TO POOR DESIGN-TOYOTA/SCION IS AWARE OF THE PROBLEM AND SHOULD RECALL FAULTY PARTS/DESIGN. *KB
Source: NHTSA WEB SITE -
2011 SCION TC- VACAVILLE , CA
I HAVE A 2011 SCION TC AND SHORTLY AFTER MY PURCHASE NOTICED ONLY ONE REVERSE LIGHT WORKS. I FOUND OUT THAT THIS WAS HOW SCION MANUFACTURED ALL THEIR 2011 SCION TC'S. THE THING THAT REALLY THROWS ME OFF IS THAT IT HAS THE AESTHETIC APPEARANCE OF TWO REVERSE LIGHTS BUT ONLY ONE WORKS. I CAN'T TELL YOU HOW MANY CLOSE CALLS I'VE HAD BACKING OUT OF A PARKING SPOT AND ALMOST GOT HIT BY A PASSING CAR BECAUSE THEY AREN'T ABLE TO SEE MY REVERSE LIGHT. NOT TO MENTION, PEDESTRIANS. THIS IS A HUGE SAFETY HAZARD. IT'S ONLY A MATTER OF TIME BEFORE SOMEONE GETS SERIOUSLY HURT BECAUSE OF THIS. *TT
Source: NHTSA WEB SITE -
2008 SCION TC- CHESTERFIELD, VA
THE REAR HATCH HANDLE IS PART OF THE A PLASTIC MOLDING GARNISH THAT MATCHES THE COLOR OF THE CAR. THE MOLDING GARNISH THAT HAS THE READ HATCH HANDLE HAD ALL THE PLASTIC CLIPS THAT ATTACH IT TO THE TRUNK BREAK. SO THE PART IS BARLEY STAYING ON THE CAR NOW. I CALLED SCION AND WAS TOLD THAT MOLD AND TRIM PIECES ARE NOT COVERED UNDER THE WARRANTY AND ARE ONLY COVERED FOR THE FIRST 12 MONTHS OR 12000 MILES FROM DATE OF PURCHASE. THIS WAS FROM THE SERVICE MANAGER AT THE SCION DEALERSHIP WHERE I BOUGHT MY CAR. AND I BOUGHT THEIR PLATINUM WARRANTY (6 YEARS/100,000 MILES) WHEN I GOT THE CAR BACK IN 2007. THE CAR CURRENTLY HAS ONLY ABOUT 43,000 MILES AND I HAVE HAD IT JUST ABOUT 4.5 YEARS. *TR
Source: NHTSA WEB SITE -
2008 SCION XB- RIVERDALE , MD
TL* THE CONTACT OWNS A 2008 TOYOTA SCION XB. WHILE DRIVING APPROXIMATELY 30 MPH, THE ABS, TRACTION CONTROL AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE PARKING BRAKE BEGAN TO ILLUMINATE. THE MALFUNCTION OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED TO THE CONTACT THAT THE REAR DRIVER SIDE ABS SENSOR CONNECTOR WAS FAULTY AND WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 69,700.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SCION TC- VINTON, VA
TL* THE CONTACT OWNS A 2007 TOYOTA SCION TC. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH AND DEPRESSING THE BRAKE PEDAL WHEN THE RPMS INCREASED EXCESSIVELY AND THE VEHICLE WOULD NOT RESPOND. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. NO ONE WAS INJURED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 69,000 AND THE FAILURE MILEAGE WAS 63,385. UPDATED 3/14/12*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE