SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 SCION XD- DOUGLASVILLE, GA
FREQUENT LOSS OF AIR PRESSURE IN TIRE. LOCAL TIRE COMPANY CHECKS TIRE AND REPORTED THAT IT IS DEFECTIVE. REPLACED TIRE. *TR
Source: NHTSA WEB SITE -
2011 SCION XB- BELLMORE, NY
WHILE TRAVELING IN A STRAIGHT LINE OF LEFT LANE ON THE PARKWAY AT 50 MPH, I LIGHTLY APPLIED THE BRAKES AND THE REAR OF THE VEHICLE IMMEDIATELY BEGAN TO SWAY UNCONTROLLABLY LEFT AND RIGHT. THE BRAKES WERE LOCKED CAUSING THE VEHICLE TO HEAD OFF THE ROAD AND ONTO THE GRASS AND CRASH INTO THE GUIDE RAIL. IMMEDIATELY FOLLOWING THE ACCIDENT, I NOTICED THE ABS+VSC+EMERGENCY BRAKE LIGHTS WERE LIT. I HAD THE CAR TOWED TO THE COLLISION SHOP FOR INSPECTION AND REPAIRS WHICH WILL HOPEFULLY START NEXT WEEK. I ASKED THAT THE COMPUTER CODE READOUTS BE NOTED BY THE INSPECTOR WHEN HE ARRIVES. I'VE BEEN DRIVING THIS ROUTE TO WORK FOR 55,000 MILES AND NEVER EXPERIENCED THIS TYPE OF RESPONSE DURING BRAKING. THE VEHICLE HAS A CURRENT INSPECTION STICKER ON IT. *TR
Source: NHTSA WEB SITE -
2008 SCION XB- DADE CITY, FL
TL*THE CONTACT OWNS A 2008 TOYOTA SCION XB. WHILE BRAKING AT AN UNKNOWN LOW SPEED, THE POWER STEERING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME VERY STIFF AND DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE ELECTRONIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 40,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SCION XB- GROVEPORT, OH
JAN 31, 2011 - 2006 SCION XB WITH APPX. 38,000 MILES STALLED ON THE FREEWAY AT 65 MPH WITH NO APPARENT CAUSE. I WAS ABLE TO SAFELY COAST DOWN AN EXIT RAMP AND WAITED APPX. 5 MINUTES BEFORE RESTARTING THE CAR. IT PERFORMED PERFECTLY AFTER THAT. AFTER LOOKING INTO IT ON THE INTERNET AND REALIZING THAT I AM NOT THE ONLY ONE WHO HAS EXPERIENCED THIS PROBLEM, I HAVE NOW CONTACTED THE DEALERSHIP AND AM AWAITING A RESPONSE. NO CORRECTIVE ACTION HAS BEEN TAKEN TO DATE. *TR
Source: NHTSA WEB SITE -
2007 SCION TC- TAMPA, FL
I OWN A 2007 SCION TC AND I WAS DRIVING AT APPROXIMATELY 35 MPH ON A BUSINESS DISTRICT STREET IN THE CITY WHEN I HEARD A LOUD GUNSHOT-TYPE SOUND AND THE SOUND OF BROKEN GLASS ON THE ROOF OF MY CAR. I PULLED OVER AT THE NEXT INTERSECTION AND SAW THAT THE FRONT SECTION OF THE GLASS PANORAMIC ROOF HAD SHATTERED AND SOME OF THE METAL PARTS OF THE ASSEMBLY WERE KNOCKED OUT OF PLACE. THE WIND DEFLECTOR WAS ALSO IN THE UP POSITION AND PARTS OF THAT ASSEMBLY LOOKED TO BE POSSIBLY DAMAGED AS WELL, ALTHOUGH THE SUNROOF HAD BEEN COMPLETELY CLOSED AT THE TIME. THERE DID NOT SEEM TO BE AN IMPACT TO THE ROOF GLASS BY ANY OBJECT, AND UPON INSPECTION THE SHATTERED GLASS LOOKED AS IF IT HAD EXPLODED UPWARD AND THE EDGES OF THE GLASS HAD CRACKED AND BROKEN AWAY AS IF UNDER STRESS FROM THE OUTER EDGES. WENT TO THE DEALER, THEY SAID THEY HAD NEVER SEEN ANYTHING LIKE THIS BEFORE. MANAGER (SERVICE OR GENERAL, NOT SURE) DECLARES NOTHING THEY CAN DO AS THE CAR IS OUT OF WARRANTY: PURCHASED 4+ YRS AGO BUT ONLY 22,500 MI AT TIME OF INCIDENT. CAR IS NOT DRIVABLE WITH THIS DAMAGE SO I FILED A CLAIM WITH MY AUTO INSURANCE, WHO DECLARES THIS IS NOT CONSIDERED GLASS BREAKAGE (I.E. WINDSHIELD) SO I MUST PAY $500 DEDUCTIBLE TOWARD $892 FOR REPAIR AND REPLACEMENT. I FEEL THIS IS EITHER A DESIGN FLAW OR GLASS DEFECT AND CONSTITUTES A SERIOUS SAFETY ISSUE WHICH SHOULD BE CORRECTED BY THE MANUFACTURER AS WELL AS REIMBURSE ME AND MY INSURANCE COMPANY FOR ALL REPAIR COSTS (MY DEDUCTIBLE AND THE PORTION PAID BY MY INSURANCE COMPANY INCLUDING THE RENTAL CAR WHILE MY CAR WAS OUT OF SERVICE TO ME). HONESTLY, I WOULD PREFER IF THIS WERE CAUSED SIMPLY BY IMPACT WITH AN OBJECT, BECAUSE UNDER THESE CIRCUMSTANCES I DON'T KNOW THAT WILL FEEL SAFE IN THIS CAR ANY MORE OR CONFIDENT THAT IT WON'T HAPPEN AGAIN, PERHAPS RESULTING IN MORE SERIOUS DAMAGE OR EVEN INJURY. I HAVE CONTACTED THE MANUFACTURER DIRECTLY WITH MY CONCERNS, WAITING FOR A RESPONSE. *TR
Source: NHTSA WEB SITE -
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2006 SCION XB- LOUISVILLE, KY
I HAVE A 2006 SCION XB. THE BACK LATCH (MADE OF FIBERGLASS) HAS COMPLETELY BROKEN OFF ON ONE SIDE. IT IS IMPOSSIBLE TO USE AND IS IMPOSSIBLE TO GET INTO THE CAR USING THE REAR ENTRANCE. IT IS EXPENSIVE TO REPAIR. THIS IS A SAFETY HAZARD IN THAT IF SOME ONE WAS IN THE CAR IN AN ACCIDENT OR IF THIS WAS THE ONLY ACCESS TO GET INTO THE CAR TO HELP VICTIMS ACCESS IS NOT AVAILABLE. I HAVE SEEN 4 CARS OF THIS MODEL JUST IN MY AREA THAT HAVE THE SAME PROBLEM. IF YOU HAVE TO WAIT UNTIL THERE IS AN ACTUAL ACCIDENT THIS IS A INFERIOR SYSTEM! *TR
Source: NHTSA WEB SITE -
2010 SCION XB- SALINAS, CA
THE FIRST TIME MY BRAKES STOPPED WORKING WAS IN THE ENDINGS OF MAY OF 2010, I WAS IN A BUMPY ROAD GOING ABOUT 45 MPH. I WAS NEARING A STOP SIGN AND MY BRAKES WOULD NOT WORK. THE BRAKE PEDAL WOULD TOUCH THE FLOOR UNTIL I RECEIVED SIGNALS THAT IT WAS WORKING. IT DID THIS ABOUT 3-4 TIMES. I TOOK MY CAR IN THAT SAME DAY AND NOTHING WAS FOUND TO BE WRONG. SIX MONTHS LATER, THIS SAME INCIDENT HAPPENED AGAIN. BUT THIS TIME I WAS IN A TRAFFIC AREA AND PEOPLE AROUND. MY BRAKES WOULD NOT WORK, THEY WERE AGAIN DOING THE SAME THING. I CONTACTED A SPECIALIST FROM TOYOTA SCION AND HE CAME A WEEK LATER AND INSPECTED MY CAR AND FOUND NOTHING WRONG. BUT HE DID ACTUALLY DO SOMETHING ABOUT IT, WHICH WAS GREAT. HE REPLACED MY BRAKE CYLINDER. SO AFTER THIS SECOND TIME I THOUGHT IT WOULDN'T HAPPENED AGAIN. BUT IT WAS A MUCH SHORTER TIME FRAME THAN THE LAST 2. THE THIRD TIME WAS ON FEBRUARY 14, 2011, ONLY 3 MONTHS FROM THE 2ND,. NOW I JUST DON'T FEEL SAFE DRIVING MY VEHICLE. I HAVE A CHILD, AND A LITTLE SISTER THAT OFTEN RIDE WITH ME. I DON'T WANT THERE TO BE A BAD ACCIDENT WHERE I WONT BE ABLE TO BRAKE AT ALL. NOT ONLY THAT, BUT MY BRAKES SHOULDN'T BE DOING THIS IN THE FIRST PLACE. *TR
Source: NHTSA WEB SITE -
2008 SCION XD- BUFFALO, NY
THE CONTACT OWNS A 2008 SCION XD WITH <40K MILES. THE BRAKE SYSTEM, IN PARTICULAR, THE SPEED SENSOR AND PARKING BRAKES, FAILED DURING A SNOW A WEEK AGO. THE CONTACT WAS FORCED TO SLIDE WITHOUT ABS AND WITH A FUNNY BRAKE ALL THE WAY HOME. TOYOTA OBVIOUSLY KNOWS THIS SAFETY-RELATED DEFECT ON THEIR SCION XD AND YARIS (PLATFORM MATES) SINCE A TSB WAS ISSUED FOR YARIS (T-SB-0120-08, JUNE 27, 2008) AND THE DEALER IMMEDIATELY GUESSED "FAILED REAR PASSENGER-SIDE WHEEL SENSOR" WITHOUT EVEN LOOKING AT THE VEHICLE WHEN THE VEHICLE WAS BROUGHT IN FOR REPAIR. THE CONTACT AGREED TO PAY $750 OUR OF POCKET FOR THE REPAIR, YET THE PART WAS BACK-ORDERED FOR MORE THAN A MONTH DUE TO THE LARGE NUMBER VEHICLES SUFFERING FROM THE SAME DEFECT. NHTSA, LOOK AT THE RECENT SURGE IN ABS RELATED COMPLAINTS ON THE SCION XD AND THE YARIS. TOYOTA OBVIOUSLY KNOWS THAT THIS IS A DESIGN/MANUFACTORING DEFECT YET NO RECALL HAVE BEEN ISSUED AND THE OWNERS ARE FORCED TO PAY FOR THE REPAIRS WHILE WAITING INDEFINITELY FOR THE REPLACEMENT PART. EVEN WORSE, THE REAR DRIVER SIDE SENSOR IS LIKELY TO BE DEFECTIVE, YET TOYOTA WON'T DO ANYTHING ABOUT IT EVEN IF A RECALL IS ISSUED. IT'S LIKE SITTING ON A BOMB THAT'S WAITING TO EXPLODE.
Source: PORTABLE SAFETY COMPLAINT FORM -
2008 SCION XB- AKRON, OH
TL* THE CONTACT OWNS 2008 SCION XB. THE CONTACT WAS DRIVING 25 MPH IN SNOWY WEATHER WHEN ALL OF THE WARNING COMPONENT LIGHTS ILLUMINATED AS THE VEHICLE LOST ALL TRACTION CONTROL. THE CONTACT WAS TAKEN TO THE DEALER AND THE DEALER DISCOVERED CORROSION ON THE SPEED SENSOR AND HARNESS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LOCATED NUMEROUS COMPLAINTS ONLINE REGARDING THE SPEED SENSOR HARNESS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 48,132.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SCION XB- AKRON, OH
2008 SCION XB - BRAKE, VSC & ABS WARNING LIGHTS ALL COMING ON TOGETHER AND THEN GOING OFF INTERMITTENTLY WHILE DRIVING - WHEN DRIVING IN RAIN OR SNOW I FEEL LIKE I MAY LOSE CONTROL. *TR
Source: NHTSA WEB SITE