SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 SCION TC- PASADENA, MD
OUR DAUGHTERS 2005 SCION TC WAS IN AN ACCIDENT THAT WAS A HEAD ON COLLISION SHE LOST CONTROL ON BLACK ICE AND HIT A POLE. HER CAR HAS BEEN DEEMED TOTALED BY THE INSURANCE AND BODY SHOP DUE TO THE SEVERE DAMAGE TO THE CAR. SHE HAS NUMEROUS INJURIES FROM THIS ACCIDENT AND THE AIR BAGS NOT DEPLOYING. IT IS VERY STRANGE WHEN I CALLED TOYOTA THEY CLAIM THERE ARE NO RECALLS FOR AIRBAGS WHICH I SEE IN FACT THERE IS BY THIS WEBSITE. THEY ALSO STATE THAT THE AIRBAGS WOULD NOT DEPLOY IN THIS TYPE OF ACCIDENT , WITH HER HITTING THE POLE DIRECT AND THE CAR BEING TOTALED BECAUSE OF THE DAMAGE HOW CAN THEY SAY THIS? THEY HAVE NOT EVEN SEEN THE CAR AND OVER THE PHONE THEY ARE STATING THE AIRBAGS WOULD NOT GO OFF IN THIS TYPE OF ACCIDENT. SOUNDS LIKE TOYOTA NEEDS TO GET THEIR FACTS STRAIGHT. THANK GOD MY DAUGHTER IS STILL HERE, SHE HAD AN ANGEL LOOKING AFTER HER THAT NIGHT BECAUSE IT CERTAINLY WAS NOT TOYOTA. *TR
Source: NHTSA WEB SITE -
2005 SCION XB- ANAHEIM, CA
2005 SCION XB WINDSHIELD CRACK IN THE MIDLINE, BETWEEN THE WIPERS. FOR NO APPARENT REASON THE CRACK CONTINUOUSLY INCREASING LENGTH. DIDN'T HIT ANYTHING NOR IT OCCURED FROM SOME OBJECT. BOUGHT THIS CAR USED FROM THE DEALER AND FROM THE LOOKS OF IT THIS WINDSHIELD IS NOT OEM STOCK, MIGHT BE REPLACED WINDSHIELD AND POSSIBLY THIS ISSUE HAS OCCURED BEFORE. *TR
Source: NHTSA WEB SITE -
2008 SCION XD- LAWRENCEBURG, IN
TL* THE CONTACT OWNS A 2008 TOYOTA SCION XD. THE CONTACT STATED THAT THE ANTI LOCK BRAKE WOULD ENGAGE INDEPENDENTLY WITH THE ILLUMINATION OF THE BRAKE LIGHTS WHEN THE CONTACT HAD ENGAGED THE BRAKES EVEN ON DRY PAVEMENT. THE FAILURE WAS INTERMITTENT AND WOULD RECUR WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT A SENSOR WITHIN THE REAR WHEEL HUBS FAILED. THE VEHICLE WAS HAS NOT BEEN REPAIRED. UPDATED 4/11/2011 *CN UPDATED 04/22/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SCION XD- CHICAGO, IL
THE BRAKES , NOT SURE IF THEY ARE THE REGULAR BRAKES OR E-BRAKES , ON MY '08 SCION XD, GET STUCK , LOCKED, FROZEN WHEN TEMP'S DIP BELOW ABOUT 23 DEGREE FAHRENHEIT. I LIVE IN CHICAGO SO THIS IS A VERY ANNOYING AND DANGEROUS PROBLEM IN WINTER. BACK OF CAR , BRAKES GET STUCK AND WILL PULL THE REST OF CAR. MY CAR AFTER , SUCCESSFULLY FREEING THEM ONE COLD MORNING, GOING TO A SHOP TO GET THEM INSPECTED RESTUCK IN A BUSY INTERSECTION A MILE FROM MY HOME , MAKING MY CAR STALL OUT IN MIDDLE OF INTERSECTION MAKING FOR VERY NERVOUS MOMENT, ONCE RESTARTED, CAR BARELY WENT BACKWARD WHERE I COULD GO GET THEM UNSTUCK AGAIN. FOUND A WEB FORUM FOR THIS EXACT PROBLEM TONIGHT, WHERE I FOUND I'M FAR FROM ALONE, IT'S A WIDESPREAD PROBLEM. MY CAR WILL NOT EVEN GET OUT OF PARKED LOCATION TONIGHT. HERE IS THE LINK ...., HTTP://WWW.SCIONLIFE.COM/FORUMS/SHOWTHREAD.PHP?T=196896 I BROUGHT MY CAR TO TOYOTA DEALERSHIP TO GET RECALL WORK OF THE PCV AFFECTING BRAKES WORK DONE, AT TIME , DEALERSHIP CLAIMED THEY DIDN'T KNOW ANYTHING ABOUT THIS OTHER PROBLEM AND COULDN'T RECREATE T , BUT WHEN I GOT LAUNDRY LIST OF THINGS THAT NEED TO BE DONE AFTER THAT SERVICE WORK, THEY DID MENTION NEW CABLING WOULD BE NEEDED TO FIX THE STUCK BRAKES IN COLD MORNING PROBLEM, SO TO ME, THAT SAYS THEY KNOW ABOUT THE PROBLEM BECAUSE THEY KNOW WHAT WILL FIX IT! FINDING THE FORUM TONIGHT MAKES PERFECT SENSE WHY THEY KNOW OF THIS PROBLEM, AND MENTION IT TO ME AT END OF SERVICE. THIS SHOULD BE A RECALLED DEFECT, IT'S VERY SERIOUS, IT'S MANUFACTURE DEFECT, IT'S VERY DANGEROUS AND TOYOTA IS CHARGING AN ARM AND LEG FOR THE FIX , > 600 DOLLARS WAS THEIR QUOTE ...... PLEASE HELP, THIS IS ANOTHER TOYOTA BRAKE PROBLEM , IT JUST HASN'T BEEN SPECIFICALLY SINGLED OUT FOR SOME REASON AND THEY ARE PLAYING DUMB TO IT UP FRONT BUT QUIETLY KNOW OF IT AND THE FIX, PLEASE HELP US OUT , AGAIN, THANKS. *TR
Source: NHTSA WEB SITE -
2008 SCION XB- MEDFORD, NJ
1. DRIVING ON SNOW COVERED ROADS + SALT SEVERAL TIMES + LOW TEMPS LOWER THEN 30F 2. ABS+TRAC+VSC+BRAKE TROUBLE INDICATOR ALL COME ON WITH THE VSC LIGHT BLINKING, THIS OCCURS AFTER SNOWFALL AND THE ROADS BEING SALTED. LOSS OF TRACTION CONTROL, VEHICLE STABILITY CONTROL, ANTI LOCK BRAKES, AND ELECTRONIC BRAKE DISTRIBUTION. CAUSING THE CAR TO LOOSE ALL ACTIVE SAFETY FEATURES. 3. ANTI-LOCK ELECTRIC CONNECTORS WERE REMOVED CLEANED WITH ELECTRONIC CLEANER AND BRUSHED TO REMOVE SIGNIFICANT CORROSION FROM THE ABS SENSOR AND PLUG. THIS HARS RESOLVED THE PROBLEM FOR THE MOMENT. *LN
Source: NHTSA WEB SITE -
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2008 SCION XD- LEVIITOWN, NY
TL*THE CONTACT OWNS A 2008 TOYOTA SCION. THE CONTACT STATED THAT THE DEALER TOLD HER THAT THE ABS SENSOR FAILED. THE FAILURE CAUSED EVERY OTHER WARNING LIGHT TO COME ON. THE DEALER DOES NOT HAVE THE PARTS AVAILABLE TO REPLACE THE SENSOR. THE MANUFACTURER STATED THAT EVEN THOUGH THE ABS SENSOR FAILED THEY INSIST THAT THE VEHICLE WAS SAFE TO DRIVE. THE FAILURE AND CURRENT MILEAGES WERE 49,669.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 SCION XB- WOBURN , MA
I BOUGHT A 2004 TOYOTA SCION XB USED FROM LOCAL TOYOTA DEALER IN MASSACHUSETTS THE SALES MEN TALK ME INTO GETTING THE EXTENDED BUMPER TO BUMPER WARRANTY FOR $1400.00 SO I DID. A YEAR LATER I GO TO GET MY ANNUAL INSPECTION STICKER THE CAR WOULDN'T PASS I BROUGHT IT BACK TO DEALER THEY DIAGNOSE THE PROBLEM AND TOLD ME THAT IT NEEDED A JUNCTION BLOCK, INSTRUMENT PANEL PART # 82732-52040, BUT IT IS NOT COVERED UNDER WARRANTY SO MUCH FOR BUMPER TO BUMPER,$92.00 TO DIAGNOSE AND $566.00 TO REPAIR ,OK REPAIRS GET DONE NOW IS TIME TO GET MY INSPECTION STICKER AGAIN AND GUESS WHAT SAME PROBLEM CALL THE DEALER THEY WANT ANOTHER $92.00 TO DIAGNOSE AND IF ITS THE SAME PART AGAIN THEY WANT ANOTHER $566.00 TO REPAIR I FEEL THIS IS UNJUSTIFIED.THE REGISTRY OF MOTOR VEHICLES IN MY STATE DEEM THIS VEHICLE UNSAFE AND WILL NOT ISSUE A STICKER BECAUSE THEIR COMPUTER CAN NOT COMUNICATE OR READ THE INFORMATION FROM MY VEHICLES ECM. I PERSONALY DON'T FEEL SAFE DRIVING THIS CAR. MEAN WHILE I'M MAKING PAYMENTS ON A CAR I CAN'T DRIVE ! P.S I DO HAVE THE OLD PART.THANKS. *TR
Source: NHTSA WEB SITE -
2006 SCION TC- BREA, CA
ON 1/21/2011, 10:30 PM, I WAS DRIVING A 2006 SCION TC ON THE HIGHWAY, 70 MPH, I SUDDENLY LOST CONTROL OF THE STEERING AFTER JUST FINISH CHANGE LANE. THE CAR WOULD NOT RESPOND TO THE STEERING, IT WENT LEFT AND RIGHT, LEFT AND RIGHT AND SUDDENLY SWAYING ALL THE WAY TO THE END OF RIGHT SIDE (ACROSS 2-3 LANES), I COULD NOT SEE WHAT I AM GOING TO HIT, BUT I SAW THE WALL BEFORE I HIT SOMETHING ( IT WAS CAR AFTER I FOUND OUT), IT'S HAPPENED TOO FAST, AFTER THE HIT IN FRONT OF MY RIGHT SIDE OF CAR, I SWAYING BACK TO LEFT, ACROSS 3 LANES, MY CAR FINALLY STOP ON CAR POOL LINE. EVERYTHING JUST HAPPENED IN 5 SECONDS. THE CAR IS DAMAGED,I HAVE ALREADY CONTACTED TO SCION, HOPE THEY CAN DO THE INSPECTION SOON. *TR
Source: NHTSA WEB SITE -
2005 SCION TC- NEW MILFORD, NJ
THE TIRES ON THE SCION HAVE BEEN REPLACED EVERY 4 TO 8 MONTHS. TOYOTA SAID ITS NOT THEIR PROBLEM. I SPOKE TO MANY MECHANICS AND THEY DO NOT KNOW WHY THE TIRES ARE BREAKING, THEY BELIEVE ITS THE CAR DESIGN AND THE LOW PROFILE TIRES. I DO NOT SPEED AND AVOID POT HOLES. THIS IS A MAJOR SAFETY HAZARD.
Source: PORTABLE SAFETY COMPLAINT FORM -
2010 SCION XB- CHICAGO, IL
TL*THE CONTACT OWNS A 2010 TOYOTA SCION XB. THE CONTACT STATED THAT THE BRAKES FELT VERY LOOSE AND THAT THE ROTORS OVER HEATED AT 5,000 MILES. WHEN THE FAILURE OCCURRED IT FORCED THE CONTACT TO INCREASE THE STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER RESURFACED THE ROTORS; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE ROTORS CONTINUED TO OVERHEAT AND THE BRAKES MADE A LOUD SQUEAKING NOISE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 18,812.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE