SCION Complaints

View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 SCION FR-S
    - RUSSELLVILLE, AR

    FOLLOWING THE J02 RECALL WORK MY 2013 FRS WAS PICKED UP AND BROUGHT TO ME 4.1 MILES AWAY WHEN I GOT OFF WORK AND STARTED MY VEHICLE I NOTICED A TICKING SOUND COMING FROM THE BACK PASSENGER SIDE OF THE ENGINE. UPON ACCELERATION THERE IS A DISTINCT KNOCKING COMING FROM THE ENGINE, SINCE THEN I HAVE DRIVEN 12.7 MILES INCLUDING THE DISTANCE BACK TO THE DEALER WHERE THE VEHICLE IS ONCE AGAIN. THERE ALSO APPEARS TO BE WAY TOO MUCH SEALANT APPLIED TO THE ENGINE WHEN THEY PUT IT BACK TOGETHER.

    Source: NHTSA WEB SITE
  • 2013 SCION FR-S
    - NORTH HOLLYWOOD, CA

    RECEIVED VAVLE SPRING RECALL NOTICE IN NOVEMBER AND READ UP ON THE RECALL, REALIZED IN JANUARY THERE WERE TONS OF FAILURES AFTER RECALL. HELD OFF UNTIL MARCH 1 WHEN I SAW NEW TRAINING HAD BEEN DONE. TOOK CAR IN FOR RECALL SERVICE TO NORTHRIDGE TOYOTA AT 100,1XX MILES. MARCH 12TH GOT THE CAR BACK. DROVE IT UNTIL APRIL 18TH NOTICED LIGHT KNOCKING NOISE, APRIL 19TH CAR STARTED SHAKING VIOLENTLY AT A STOP LIGHT. UPON ACCELERATING CAR STARTED HORRENDOUSLY KNOCKING AND SCREECHING. HAD CAR TOWED BACK TO DEALER WITH 101,0XX MILES (LESS THAN THE MANDATORY 1200 MILE WARRANTY ON SERVICES TOYOTA HAS). TOYOTA STATES NOT RELATED TO RECALL, AND REQUESTS $2700 TO JUST TAKE THE ENGINE OUT AND LOOK AT IT. REP STATED MIGHT BE OIL RELATED AND SENT PHOTO OF OIL PAN WITH GOLDEN OIL IN IT (FROM RECALL) AND ABOUT A POUND OF METAL FLAKES. CONTACTED CORPORATE FILED A CLAIM AND AM AWAITING RESPONSE. ABSOLUTELY ABSURD THEY STILL HAVE THE NERVE TO SAY THIS ISNT RELATED WHEN SO MANY PEOPLE ARE HAVING THE SAME ISSUE.

    Source: NHTSA WEB SITE
  • 2015 SCION FR-S
    - ROSEMEAD, CA

    THE PASSAGER REAR CALIPER MALFUNCTION CAUSE THE BRAKE PAD FLY AWAY FROM THE RIGHT REAR BRAKE

    Source: NHTSA WEB SITE
  • 2013 SCION FR-S
    - RANCHO CUCAMONGA, CA

    I TOOK MY CAR IN FOR A RECALL REPAIR REGARDING REPLACEMENT OF THE ENGINE VALVE SPRINGS ON 1/8/19. THE CAR WAS READY FOR PICKUP TWO AND A HALF WEEKS LATER ON 1/25/19. AFTER EXACTLY TWO MONTHS, ON MARCH 8TH MY CAR BEGAN SHAKING AND WOBBLING WHILE I WAS DRIVING ON THE FREEWAY. WHEN THE CHECK ENGINE LIGHT TURNED ON AND I NOTICED MY CAR BEGAN SLOWING DOWN, I IMMEDIATELY PULLED OVER TO THE SIDE RIGHT SIDE OF THE HIGHWAY AS THE CAR SHUT OFF. AFTER I TRIED TURNING IT BACK ON, THE CAR WOULD TURN OFF AFTER A COUPLE SECONDS. I GOT THE CAR TOWED BACK HOME AND CONTACTED TOYOTA. THEY DID NOT PROVIDE A TOW TRUCK SO I HAD TO TOW IT IN FOR THEM TO INSPECT IT. IN THE FIRST UPDATE, THEY TOLD ME IT HAD SOMETHING TO DO WITH THE LUBRICATION ON THE SIDES OF THE ENGINE. DURING THE SECOND AND FINAL UPDATE THEY HAD A SECOND TECH COME IN FOR INSPECTION AND CONCLUDED IT WAS AN INTERNAL ENGINE FAILURE. I AM NOW IN WORSE SITUATION THAN BEFORE AND I FEEL LIKE I AM BEING CHARGED TO FIX SOMETHING THAT WAS NOT BROKEN IN THE FIRST PLACE. NOT TO MENTION THE ESTIMATE TO FIX AND INSTALL A BRAND NEW ENGINE WILL COST UP TO $11,000. I AM CURRENTLY AWAITING FOR A RESPONSES FROM CORPORATE.

    Source: NHTSA WEB SITE
  • 2013 SCION FR-S
    - NORTH PLAINFIELD, NJ

    ON HIGHWAY, VEHICLE @ 3400-4000 RPM, 70-75 MPH, A HEAVY KNOCKING NOISE STARTED FROM THE ENGINE, MOMENTS LATER SAME KNOCKING CAN BE HEARD AT 2000 RPM, HAD TO PULL OVER ON HIGHWAY. AS SOON AS THE CAR FULLY STOPPED (WHILE STILL IN DRIVE) THE ENGINE STALLED OUT AND COULD NOT TURN BACK ON. HAD THE VEHICLE TOWED BACK TO THE DEALERSHIP THAT PERFORMED THE RECALL WORK FOR THE SPRING VALVES REPLACEMENT. THEY TORE DOWN THE MOTOR AND ADVISED ME THE ISSUE WAS A SPUN ROD.

    Source: NHTSA WEB SITE
  • 2013 SCION FR-S
    - FRANKFORT, IL

    MY CAR WAS BROUGHT IN FOR THE RECALL FOR THE FAULTY VALVE SPRINGS. AFTER ABOUT A MONTH AND A HALF THE ENGINE BEGAN KNOCKING. I TOOK IT BACK TO THE DEALER AND AFTER LOOKING AT THE ENGINE THEY WANTED RECORDS OF REGULAR VEHICLE MAINTENANCE. THEY WANTED THIS TO MAKE SURE MAINTENANCE WAS DONE BECAUSE TOYOTA CORPORATE SUGGESTED TO REPLACE THE WHOLE ENGINE . I CHANGE MY OWN OIL BUT KEEP TRACK OF THE MILEAGE AND DATE I CHANGED IT AND GAVE THAT TO THE DEALERSHIP TO SEND TO TOYOTA CORPORATE. THEY DENIED THE ENGINE WITH NO REASONING.

    Source: NHTSA WEB SITE
  • 2011 SCION XB
    - JACKSONVILLE, FL

    "OIL COMP RECALL" WENT TO MY LOCAL TOYOTA DEALERSHIP TALKED TO THE ASSTI SERVICE MANAGER AND WAS TOLD I COULD NOT DO THE RECALL THERE THAT I WOULD HAVE TO GO BACK TO THE PLACE THAT FIRST TESTED IT. I BOUGHT THE CAR AND IT WAS TESTED IN ALABAMA I LIVE IN FL. WENT TO THE TOYOTA DEALERSHIP AND THEY SAID IT WAS IN FINAL STAGES THAT THEY JUAT HAVE TO PREFORM THE RECALL THE FINAL STEP. WHICH IS THE WORK. THE ASSTI MANAGER WAS VERY VERY RUDE AND TOLD ME ID HAVE TO GO TO ALABAMA TO GET IT DONE. I AM LOSIBG ATLEAAT 2 QTS OR MORE OF OIL EVERY 2 WEEKS. THIS IS CAUSING ALOT OF ISSUES RUNNING WISE. MY CAT CONVERTER WENT OUT DUE TO THIS AS WELL. I WANT TO GET IT DONE AS SOON AS POSSIBLE CAUSE I HAVE A LITTLE GIRL AND ITS MY DAILY AND I DONT WANT SOMETHING TO HAPPEN.

    Source: NHTSA WEB SITE
  • 2013 SCION FR-S
    - TARZANA, CA

    TL* THE CONTACT OWNS A 2013 SCION FR-S. AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE), IT IMMEDIATELY EXPERIENCED LOSS OF POWER AND SPUTTERING. THE VEHICLE WAS TAKEN BACK TO HAMER TOYOTA (11041 SEPULVEDA BLVD, MISSION HILLS, CA) WHERE IT WAS DIAGNOSED THAT THE ENGINE GASKET AND CAMSHAFT WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED APPROXIMATELY TWO MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE ROD BEARING WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE FAILURES WERE NOT PRESENT PRIOR TO THE RECALL REPAIR. THE FAILURE MILEAGE WAS 92,400.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 SCION FR-S
    - PITTSBORO, NC

    I BROUGHT MY 2013 SCION FRS IN FOR A J02 VALVE SPRING REPLACE AND NOT EVEN 1,100 MILES LATER I HAD ENGINE PROBLEMS THAT LED TO THE DAMAGE TO MY "ROCKER ARM , CAMSHAFT " TWO WEEKS LATER THE DEALERSHIP SAYS THEY WILL NOT REPAIR THE DAMAGE 100% DUE TO THE DAMAGE WASNT CAUSED FROM THE INITIAL RECALL. AND MY WARRANTY IS VOIDED BECAUSE THEY DID THE RECALL. MY VEHICLE HAS BEEN AT THE HENDRICK TOYOTA FOR A MONTH NOW AND I DONT KNOW HOW I'M GOING TO GET IT BACK.

    Source: NHTSA WEB SITE
  • 2008 SCION XB
    - HANOVER PARK, IL

    I JUST PURCHASED MY SCION XB IN JANUARY 2019 AND WITHIN THREE WEEKS I HAD THE OIL LIGHT FLASHING SO I TOOK IT TO GET AN OIL CHANGE AT MIDTOWN TOYOTA IN CHICAGO. WITHIN A FEW WEEKS I NOTICED THAT MY OIL LIGHT STARTED FLASHING AGAIN SO I CHECKED MOTOR OIL AND CAME TO FIND OUT THAT I DIDN'T HAVE ANY OIL. I CALLED MIDTOWN TOYOTA WHERE I HAD MY CAR SERVICED AND ASKED HIM IF MY VEHICLE HAD A RECALL AS FAR AS THE OIL PROBLEM THAT I WAS HAVING? HE SAID YES THERE WAS A RECALL ON MY VEHICLE, HOWEVER THE RECALL HAD EXPIRED IN JANUARY 2018. NOW I'VE HAD THE CAR. NOW I'VE ONLY HAD THE CAR FOR TWO MONTHS WHICH I'M FINANCING AND THE SERVICE DEPARTMENT TOLD ME THAT I WILL HAVE TO PAY OUT-OF-POCKET FOR THIS CAR TO GET THAT RECALL FIXED. I DO NOT FEEL THAT IT'S FAIR FOR ANY DEALER I DO NOT FEEL THAT IT'S FAIR FOR ANY DEALERSHIP TO SELL A VEHICLE THAT HAS RECALLS AND THAT HAVE NOT BEEN TAKEN CARE OF BY THE PREVIOUS OWNERS IN THE PAST. IS THERE ANYTHING THAT TOYOTA CAN DO FOR ME TO GET THIS RE-CAR FIXED FREE OF CHARGE AS I AM DONE NEW OWNER OF THIS VEHICLE?

    Source: NHTSA WEB SITE