SCION Complaints

TL* THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOYOTA WINDWARD OF KANEOHE, HAWAII WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE AND THE CONTACT WOULD RECEIVE A SECOND LETTER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

REAR WHEEL PASSENGER SIDE OUT OF ALIGNMENT AND CAN'T BE FIXED. TOP SIDE LEANS INWARD. CAR NEVER BEEN IN ACCIDENT AND IT HAS ALWAYS HAD A PROBLEM OF WEAR ON THAT TIRE SIDE. IT HAS BEEN BROUGHT TO MY ATTENTION BY A AN ALIGNMENT TECHNICIAN, THAT IT COULD BE A KNOWN ISSUE AS HE HAD SEEN THIS ON MANY SCIONS. ITS BEEN LIKE THIS SINCE I CAN REMEMBER. ALWAYS BUYING NEW TIRES DUE TO THIS CONDITION. DUE TO THIS ISSUE AS WELL, CAR WANTS TO VIER TO RIGHT MOST OFTEN, EVEN WITH PERFECT ALIGNMENT IN THE FRONT. PURCHASED NEW LATE 2007

TAKATA RECALL-- RECVD NOTICE OF RECALL IN AUGUST 2016. CALLED BEAMAN PONTIAC IMMEDIATELY AND PART WAS NOT IN. TO THIS DAY PART IS NOT IN. MY SON IS DRIVING THIS CAR AND IS 24 SO HE CANNOT HAVE A RENTAL. HE DRIVES ALL THE TIME FOR HIS JOB AND HAS HIS WIFE WITH HIM MOST OF THE TIME. SHE IS NOT GOING TO RIDE IN THE BACK SEAT ALL THE TIME. SHE COULD BE KILLED IF A WRECK OCCURRED. THIS IS NOT ACCEPTABLE. I HAVE CALLED SEVERAL TIMES AND NOTHING CAN BE DONE.

THE RECALL HAS BEEN IN EFFECT SINCE MAY 2016, I HAVE NOT BEEN ABLE TO GET MY AIR BAG REPLACED OVER A YEAR LATER. WHAT CAN I DO TO GET THIS DONE?

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO TOYOTA OF EL CAJON LOCATED IN SANTEE, CA, BUT THE PART FOR THE REPAIR WAS NOT AVAILABLE. THERE WAS NO SOLUTION FOR THE AIR BAG REPLACEMENT. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

THE CAR IS USING 8-10 QUARTS OF OIL A YEAR. THERE WAS A TOYOTA RECALL FOR EXCESSIVE OIL CONSUMPTION, BUT THE TOYOTA SERVICE DEPARTMENT SAYS THIS AMOUNT OF OIL CONSUMPTION IS NORMAL AND WITHIN SPECIFCIATIONS.

TAKATA RECALL - RECEIVED RECALL NOTICE IN MARCH AND STILL NO RESOLUTION YET. WE ARE TOLD THAT WE CAN'T DRIVE THE CAR WITH A PERSON IN THE PASSENGER SEAT. THIS IS RIDICULOUS THAT THIS FIX IS TAKING SO LONG. WE RELY ON OUR CAR FOR FAMILY TRANSPORTATION AND THIS IS PREVENTING US FROM RIDING IN THE CAR SAFELY.

TAKATA RECALL, I AM CONCERNED BECAUSE I HAVE NOT HAD ANY RESOLVE FROM THE DEALER YET ABOUT THIS VERY DANGEROUS PROBLEM. THE LETTER FROM THE DEALER SIMPLY ADVISED NOT TO LET PASSENGERS RIDE IN THE FRONT SEAT UNTIL THEY RESOLVED THE PROBLEM. SERIOUSLY?

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (TOYOTA SOUTH LOCATED AT 961 FOUR MILE RD, RICHMOND, KY 40475, NC 28269; (859) 624-1313) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/18/17*LJ UPDATED 10/4/18*JB

TAKATA RECALL. I RECEIVED NOTICE SOMETIME AROUND JUNE/JULY 2016 OF THE AIRBAG RECALL. I HAVE BEEN CALLING TOYOTA OF NORTHBROOK, THE DEALER WE PURCHASED THE CAR FROM, AND THEY HAVE BEEN UNABLE TO PROVIDE ANY INFORMATION AS TO WHEN THIS AIR BAG WILL BE REPAIRED. WE ARE PLANNING A TRIP IN AUGUST 2017 AND NEED EITHER TO HAVE THE AIRBAG REPLACED OR A LOANER AT NO COST FOR THE TRIP.