SCION Complaints

TL* THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED ABOUT THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY DAUGHTER WAS DRIVING HOME FROM INDIANA ON THE INTERSTATE WHEN HER MOON ROOF OVER THE BACK SEAT BLEW UP. SHE WAS TRAVELING AT AROUND 72 MPH WHEN SHE HEARD AN EXPLOSION. THANK GOD THERE WERE NO CARS IMMEDIATELY TO HER SIDE AS SHE SWERVED BUT MANAGED TO KEEP CONTROL OF THE CAR. SHE HAD TO CONTINUE FROM INDIANAPOLIS TO ST. LOUIS WITH THE FEAR OF THE SUNROOF DOING THE SAME. THIS COULD HAVE CAUSED AN ACCIDENT OR WORSE. THANK GOD NOBODY WAS INJURED OTHER THAN SOME CUTS FROM PULLING OUT LARGE CHUNKS OF GLASS THAT SHE WAS AFRAID WOULD BLOW OFF AND HIT OTHER CARS. WHEN I ASKED TOYOTA ABOUT IT THEY JUST SAID " IT'S BEEN KNOWN TO HAPPEN". I SHOWED THEM THE PHOTOS AND THEY SAID THAT PRESSURE CAN BUILD UP TO CAUSE THIS TO HAPPEN OR SOMETIMES HEAT. THE TEMP WAS ONLY AROUND 68- LOW 70'S. IF THEY KNOW THIS CAN HAPPEN THEN MAYBE THESE SHOULD NOT BE ALLOWED.

WHILE DRIVING ON THE INTERSTATE 8/5/17, AT APPROX. 70-75 MPH, THE REAR MOON ROOF EXPLODED IN MY DAUGHTERS CAR! THERE WAS A LOUD EXPLOSION LIKE THE CAR HAD BEEN SHOT AT. SHE WAS ABLE TO KEEP CONTROL OF THE CAR AND THEN AFTER LOOKING AROUND AT ALL THE SIDE WINDOWS, THE PASSENGER NOTICED THAT THE MOON ROOF HAD EXPLODED. AFTER PULLING OVER THEY REMOVED AS MUCH LOOSE GLASS AS POSSIBLE SO IT WOULD NOT TO BLOW OFF AND CAUSE DAMAGE TO OTHERS OR AN ACCIDENT. THE GLASS WAS BLOWN OUTWARD AND LOOKED LIKE A VOLCANO THAT HAD ERUPTED. SHE DID NOT TAKE ANY PICTURES AT THE TIME DUE TO SHOCK AND DISBELIEF. PARENTS TOOK PHOTOS ONCE CAR WAS BACK IN ST. LOUIS IN THEIR GARAGE. SHE HAD TO DRIVE FROM INDIANAPOLIS TO ST. LOUIS WITH THE CAR DROPPING PIECES OF GLASS ONTO AND INTO THE CAR . ALSO FEARFUL THE OTHER ROOF MIGHT EXPLODE. AFTER SPEAKING WITH TOYOTA THEY SAID IT HAPPENS SOMETIMES. HEAT, PRESSURE BUILD UP, OR ROCKS CAN CAUSE IT. HEAT COULD NOT HAVE BEEN A FACTOR AS THE TEMPS THAT DAY WERE APPROX. 68 TO LOW 70'S. THE LINER COVERING THE MOON ROOF WAS OPEN. THIS SITUATION COULD HAVE BEEN SO MUCH WORSE. AN EXPLOSION LIKE THAT AT 70+ MPH COULD HAVE CAUSED A WRECK NOT TO MENTION INJURIES.

MY 2013 SCION FRS CURRENTLY HAVE 18K MILES AND RANDOMLY LOSING POWER TO STEERING WHEEL WHEN DRIVING. THIS HAS HAPPENED FOUR TIMES ALREADY AND TWO TO THOSE WAS ALMOST AN ACCIDENT. IT HAPPENED TWICE WHEN I WAS TURNING, ONCE WHEN I WAS DRIVING STRAIGHT, AND ONCE WHEN I WAS IDLING. POWER STEERING INDICATOR LIGHTS WILL COME ON AND 1-2 SECONDS AFTER THAT, YOU WOULD LOSE POWER. SHUTTING THE VEHICLE OFF AND ON WILL MAKE IT TEMPORARY GO AWAY. CHECKED MANY FORUMS AND IT SEEMS TO BE A COMMON PROBLEM BUT HAS NO RECALL IN THE US. BUT THERE IS ONE IN AUSTRALIA IN 2016.

TAKOTA RECALL. I WAS RECENTLY IN A POTENTIALLY FATAL ACCIDENT AND MY AIRBAGS DIDN'T DEPLOY AND I HIT MY HEAD ON THE STEERING WHEEL PRETTY HARD. I WAS ON THE HIGHWAY AND A DEER BOLTED OUT IN FRONT OF MY CAR AND MY INITIAL REACTION WAS TO AVOID IT AND RAN INTO A TRAFFIC SIGN AND SMACKED THE GUARD RAIL GOING AROUND 50 MPH.

TAKATA RECALL. RECEIVED SAFETY RECALL NOTICE (INTERIM NOTICE) OVER A YEAR AGO. CONTACTED TOYOTA 3/16, AND AGAIN 8/17 AND WAS TOLD "PARTS NOT AVAILABLE" FOR REPAIR. WHY IS IT TAKING SO LONG FOR TOYOTA TO CORRECT A DANGEROUS RECALL?

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH TOYOTA OF SEATTLE (1925 AIRPORT WAY S, SEATTLE, WA 98134) WHO STATED THAT THEY WOULD CALL BACK WHEN PARTS BECAME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2016 SCION IA. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE WHILE STOPPED. THE VEHICLE WAS TAKEN TO DAVID WILSON'S TOYOTA OF LAS VEGAS (3255 E SAHARA AVE, LAS VEGAS, NV 89104 (702) 457-2000), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED THAT HE NO LONGER OWNED THE VEHICLE DUE TO THE ACCELERATION ISSUE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. ...UPDATED 10/19/17 *BF UPDATED 12/12/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER ADVISED THE CONTACT TO START THE PROCESS FOR A LOANER VEHICLE UNTIL THE PARTS BECAME AVAILABLE. THE DEALER (DON MCGILL TOYOTA, 11800 KATY FWY, HOUSTON, TX 77079, (281) 496-2000) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.