SCION Complaints

POWER STEERING WENT OUT. GOOGLE SEARCH SHOWS IT IS HAPPENING TO MANY 2008 SCION XB OWNERS. FROM PARKED, TURN KEY TO START, POWER STEERING NO LONGER WORKS AND WARNING LIGHTS FLASH. TOO MANY 2008 SCION XBS ON THE ROAD TODAY ARE ENCOUNTERING THE SAME PROBLEM, AND SHOULD BE FIXED AT NO CHARGE TO THE OWNER.

@ 9851 MILES, PICKED UP THE CAR FROM AN OIL CHANGE (IN NOV. 2016.) NOTICED A LIGHT SHAKING WHEN AT A COMPLETE STOP AT STOP LIGHT. THE ISSUE CONTINUED RANDOMLY, AT FIRST NOT VERY OFTEN, THEN STARTED HAPPENING MORE AND MORE OFTEN AND BECAME MORE AND MORE INTENSE AT TIMES. CAR IS AT 18,029 MILES (6/28/17,) AND IT STILL CONTINUES TO RANDOMLY HAPPEN. HAVE TAKEN THE VEHICLE TO THE DEALER SEVERAL TIMES, THEY DO NOT KNOW WHAT'S WRONG WITH IT, NO SERVICE/ENGINE LIGHTS OR CODES. THE SERVICE MANAGER AND SERVICE ADVISOR WITNESSED THE PROBLEM IN THE SERVICE BAY. I HAVE BEEN TOLD IT IS "CHARACTERISTIC" OF THE VEHICLE (BUT DIDN'T HAPPEN FOR THE FIRST 9851 MILES,) AND I HAVE ALSO BEEN TOLD I PUT "BAD GAS" IN IT (ALTHOUGH IT'S BEEN DRIVEN 8,358 MILES SINCE IT STARTED AND THERE HAVE BEEN NUMEROUS TYPES OF GAS FROM NUMEROUS GAS STATIONS PUT IN THE VEHICLE.) IT STILL HAPPENS RANDOMLY, IT DOESN'T MATTER IF THE AC IS ON OR OFF, HOW LONG IT BEEN DRIVEN, THE TYPE OF GAS THAT IS IN IT, OR WHAT THE TEMPERATURE IS OUTSIDE. MANUFACTURERS REP COULD NOT "RECREATE" THE INTERMITTENT PROBLEM, ARBITRATOR SAID THE 20 OR SO VIDEOS I RECORDED OF THINGS SHAKING IN MY VEHICLE WHEN IT DOES HAPPEN, WAS NOT "CREDITBLE EVIDENCE." I WOULD LIKE THE ISSUE I'M EXPERIENCING WITH MY CAR TO BE POSTED ON THE NHSTA WEBSITE UNDER PROBLEMS, JUST IN CASE OTHER OWNERS ARE EXPERIENCING THE SAME ISSUE.

TL* THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN TOYOTA DEALER IN ALHAMDRA, CALIFORNIA STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA INFLATORS AND WINDOW RECALL. MY COMPLAINT IS I HAVE TWO ACTIVE RECALLS ON MY SCION XB, ONE DATING BACK TO 2015, WITH SCION/TOYOTA NOT BEING ABLE TO FIX EITHER RECALL. IN JANUARY 2017 I GOT A LETTER ABOUT THE DEFECTIVE AIRBAG THAT STATED DO NOT LET ANYONE RIDE IN PASSENGER SEAT. THIS IS A FAMILY CAR, MY ONLY FAMILY CAR, I CANNOT INDEFINETLY NOT HAVE PASSANGERS IN MY CAR. THE 2015 RECALL INVOLVES A WINDOW ISSUE THAT CAN CAUSE A FIRE. THE WINDOWS WORK BUT SQUEAKS AND HAS RUB MARKS ON THE GLASS. TOYOTA HAS HAD AMPLE TIME TO FIX BOTH ISSUES. HOW LONG HAS THIS AIRBAG PROBLEM BEEN? SEVERAL YEARS AT LEAST AND NOW THE AIRBAG MANUFACTURER HAS GONE BANKRUPT. I PAID FOR A FULLY FUNCTIONING CAR YET I CAN'T PUT ANYONE IN THE PASSENGER SEAT?!?!

TOOK CAR TO THOMAS TOYOTA IN JOLIET, IL AND THEY SAID THEY WOULD CONTACT ME AS TO WHEN I COULD BRING THE CAR IN FOR REPAIR. NEVER HEARD BACK FROM DEALER. WHO ELSE CAN I BRING THE CAR TO FOR REPLACEMENT OF THE AIRBAGS?

TL* THE CONTACT OWNED A 2008 SCION XB. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE CONTACT WAS REAR-ENDED BY ANOTHER VEHICLE AND THE FRONT DRIVER'S SIDE OF THE VEHICLE CRASHED INTO A CONCRETE CENTER DIVIDER. THE VEHICLE ROLLED THREE TIMES. NO AIR BAGS DEPLOYED. THE DRIVER SUFFERED INJURIES TO HER KNEE, CHEST, BACK, HAND, NECK, FACE, AND SHOULDER. THE FRONT SEAT PASSENGER SUFFERED INJURIES TO HIS RIGHT HAND, FOREARM, NECK, BACK, AND CHEST. THE REAR DRIVER'S SEAT PASSENGER SUFFERED CONTUSIONS TO HER FACE AND ARM, CHEST AND NECK. MEDICAL ATTENTION WAS REQUIRED AND ALL THE OCCUPANTS WERE TAKEN TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD OBTAIN THE VEHICLE'S BLACK BOX AND INVESTIGATE THE INCIDENT. THE VEHICLE WAS CONFIRMED TO BE DESTROYED BY THE CONTACT'S INSURANCE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

TANKATA RECALL IT'S A POTENTIALLY DEADLY RECALL AND IT IS TAKING TOYOTA 9 ALMOST 10 MONTHS TO GET MY CAR REPAIRED. THIS SHOULD BE UNACCEPTABLE TO TOYOTA AND THE NHSTA. I CANNOT USE MY PASSENGER SEAT FOR 10 MONTHS? RIDICULOUS.

TL* THE CONTACT OWNS A 2008 SCION XB. WHILE THE VEHICLE'S ENGINE WAS RUNNING WITH THE KEY IN THE IGNITION, THE DOORS INDEPENDENTLY LOCKED WITHOUT WARNING. WHEN THE IGNITION KEY WAS REMOVED AND THE CONTACT EXITED THE VEHICLE, THE DOORS INDEPENDENTLY LOCKED WITHOUT WARNING WITH HER GRANDCHILD IN THE VEHICLE. THE CONTACT CALLED THE POLICE TO UNLOCK THE DOORS. THE CONTACT CALLED A LOCAL TOYOTA DEALER WHERE AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND THE DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

TL* THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SERVCO TOYOTA HONOLULU (LOCATED AT 2850 PUKOLOA STREET #200, HONOLULU, HI 96819) WAS CONTACTED REGARDING PART AVAILABILITY. THE CONTACT WAS INFORMED THAT THE MANUFACTURER WOULD SEND A SECOND NOTIFICATION WHEN THE REMEDY PARTS WERE AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL IT HAS BEEN OVER A YEAR AND I STILL HAVE NOT RECEIVED ANY SORT OF UPDATE ON THE RECALL FOR THIS VEHICLE.