SCION Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE AVENDALE TOYOTA DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/08/17*LJ UPDATED 08/09/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (AUTONATION TOYOTA LOCATED AT 1 CARDINAL PARK DR SE, LEESBURG, VA 20175; (571) 357-3965) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL DECEMBER. THE MANUFACTURER WAS CONTACTED AT 888-270-9371 AND STATED THAT NOTHING COULD BE DONE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2016 SCION IA. WHILE AT A STOP, ANOTHER VEHICLE WENT THROUGH A STOP LIGHT AND CRASHED INTO THE FRONT PASSENGER AND DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE OTHER VEHICLE LEFT THE SCENE OF THE CRASH. THE FRONT AIR BAGS DEPLOYED WITH FORCE. THE DRIVER AND FRONT PASSENGER SUSTAINED HEAD INJURIES AND PAIN TO THE NECK, BACK, AND LEGS. MEDICAL TREATMENT WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD INVESTIGATE THE IMPACT OF THE AIR BAGS, WHICH DEPLOYED WITH EXTREME FORCE. THE CONTACT WAS WAITING ON A RESPONSE FROM THE INSURANCE COMPANY AND THE MANUFACTURER CONCERNING THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TAMARA INFLATES WHAT IS A REASONABLE AMOUNT OF TIME TO EXPECT A REMEDY FOR THIS RECALL. AM I SUPPOSED TO RIDE AROUND INDEFINITELY WITHOUT ALLOWING ANYONE TO SIT IN MY PASSENGER SEAT? OR BE AFRAID THAT IF I GET INTO AN ACCIDENT MY PASSENGER AIRBAG MAY KILL ME. WHEN SIS THIS GOING TO HAVE A RESOLUTION? IT HAS BEEN FIVE MONTHS.

WE ARE VICTIMS OF THE OIL CONSUMPTION ISSUE TOYOTA WAS HAVING WITH CERTAIN MODELS. WE DID NOT KNOW ABOUT THIS PROBLEM UNTIL WE WENT TO THE DEALERSHIP COMPLAINING ABOUT LOW OIL AFTER WE HAD TO PUT OIL IN THE CAR AFTER WE HAD AN OIL CHANGE DONE. WE THEN FIGURED OUT THIS ISSUE HAD BEEN OUTSTANDING FOR YEARS BUT WE WERE NEVER NOTIFIED ABOUT THE ISSUE. WE CONTACTED TOYOTA AND THEY EXPLAIN THE WARRANTY EXPIRED LAST MONTH AND THEY WOULD NOT HELP US OUT AT ALL. HOW COULD THEY ABANDON A CUSTOMER WHEN A KNOWN ISSUE HAS OCCURRED. WE WERE TOLD BY THE DEALERSHIP THAT SEVERAL CARS HAD COME IN WITH THE SAME ISSUE AND THAT IT WAS COMMON. HOW COULD TOYOTA GET AWAY WITH A FAULTY PRODUCT AND NOT BE HELD ACCOUNTABLE. THEY HAVE LOST MY SUPPORT SINCE THEY WILL NOT SUPPORT ME. WE NOW HAVE A CAR THAT IS NOT WORTH ANYTHING BECAUSE OF THE COST OF REPAIRS. THIS FINANCIALLY SETS US BACK AND WILL NOW PUT MY FAMILY INTO A FINANCIAL BIND SINCE WE ARE FORCED INTO LOOKING FOR ANOTHER RELIABLE CAR TO COMMUTE TO WORK IN. THANKS FOR NOTHING TOYOTA.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT CALLED THE DEALER. THE MANUFACTURER INFORMED THE CONTACT THAT THE REMEDY PART WOULD POSSIBLY BECOME AVAILABLE IN SEPTEMBER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CAR WAS INVOLVED IN A MULTIPLE FLIP/ROLLOVER IN WHICH THE DRIVER SIDE SEAT BELT DID NOT LOCK, CAUSING THE DRIVER TO THRASH ABOUT INSIDE THE VEHICLE RESULTING IN MULTIPLE SKULL, SPINE, AND OTHER BONE FRACTURES ULTIMATELY RESULTED IN THE DEATH OF THE DRIVER. THE PASSENGER SIDE SEATBELT DID LOCK AND THE PASSENGER SURVIVED. IN ADDITION TO THE SEATBELT NOT LOCKING, NONE OF THE AIR BAGS DEPLOYED. I MEAN NONE OF THEM!! PLEASE LOOK INTO THESE VEHICLES IN HOPES TO SAVE SOMEONE'S LIFE!! UPDATED 09/19/17 *BF ..UPDATED 12/11/17 *BF *JS *JS *JB

TL* THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE SERVCO HAWAII CUSTOMER SERVICE CENTER DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE WIND DEFELETOR SHADDERED AS I WAS DRIVING DOWN THE FREEWAY AT 8:30 PM DOING 60MPG. IT HAD BEEN OPEN ALL DAY,

"TAKATA RECALL". I RECEIVED THE TOYOTA RECALL NOTICE AND WARNING ABOUT THE TAKATA RECALL ON 2/13/17. I HAVE CALLED TOYOTA AND THE DEALER THEY ARE UNABLE TO GIVE ME A REASONABLE TIME WHEN MY CAR WILL BE REPAIRED. I AM TOLD THAT THEY ARE FOCUSING ON CARS IN THE SOUTH WHERE THE HUMIDITY IMPACTS ARE GREATER. I HAVE HAD MY CAR IN THE HUMID SOUTH. I AM VERY NERVOUS DRIVING THE CAR. CAN YOU HELP ME GET IT FIXED?