SCION Complaints

View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 SCION XB
    - STEWARTSTOWN, PA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 SCION XB
    - KAILUA, HI

    TAKATA RECALL!!! WHATS WITH THE WAIT? ITS BEEN A YEAR! IN HAWAII SUMMER IS FAST APPROACHING. MY CAR IS A TICKING TIME BOMB! WHAT THE HELL ARE YOU FOLKS DOING ABOUT IT?

    Source: NHTSA WEB SITE
  • 2008 SCION XB
    - LAS VEGAS, NE

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (CENTENNIAL TOYOTA AT 702-942-3800) AND WAS INFORMED THAT THE RECALL REMEDY PARTS WERE NOT AVAILABLE. THE MANUFACTURER CONFIRMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS), BUT THE PARTS WOULD NOT BE AVAILABLE UNTIL OCTOBER OF 2017.THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/23/17*LJ *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SCION XB
    - EVERETT, WA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT SPEAK TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WOULD BE AVAILABLE IN SEPTEMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SCION XB
    - KANSAS CITY, KS

    TL* TAKATA RECALL. THE CONTACT OWNED A 2008 SCION XB. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS PARTIALLY DEPLOYED AND CHEMICALS EXPELLED FROM THE INFLATOR. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. UPON CHECKING THE VIN AFTER THE CRASH, THE CONTACT WAS MADE AWARE OF THE VEHICLE BEING INVOLVED IN NHTSA CAMPAIGN NUMBER: 16V340000(AIR BAGS). THE DEALER INITIALLY INFORMED THE DEALER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S SON SUSTAINED MINOR BURNS ON THE ARM. THE FAILURE MILEAGE WAS 122,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 SCION XB
    - LAND O' LAKES, FL

    "TAKATA RECALL". 2011 XB TRAVELING SOUTH ON COLLIER PARKWAY. ACCELERATED TO APPROXIMATELY 45 MPH. FROM PARKWAY. OLDER DODGE VAN IN FRONT SLAMS ON BRAKES. I SLAM ON BRAKES AND 2011 XB EXHIBITS INSTANTANEOUS ACCELERATION. COMING UP ON BACK OF DODGE VAN SWERVE LEFT ONTO RAISED MEDIAN. TREES IN MEDIAN 2011 XB STILL ACCELERATING GOING DOWN INTO NORTHBOUND LANES. COMING UP ON 2005 CHEVY ASTRO VAN. WE BOTH SWERVE AND DRIVER SIDE REAR CORNER OF EACH VEHICLE COLLIDE. 2011 SCION XB NOW BACK ON MEDIAN. 2011 SCION XB STILL ACCELERATING COMING UP ON INTERSECTION OF WEEKS BLVD. AND COLLIER PARKWAY. 2015 HYUNDAI SANTA FE ENTERS INTERSECTION ON GREEN FROM WEEKS BLVD. HEADING NOTHBOUND. 2011 SCION XB STILL ACCELERATING ENTERS INTERSECTION AND STRIKES 2015 HYUNDAI SANTA FE. FRONT OF 2011 SCION XB HITS DRIVER SIDE OF 2015 HYUNDAI SANTE FE. 201 SCION XB TAKATA AIRBAG DEPLOYS. METAL SKINS DRIVER'S NOSE. SCION DRIVER SUSTAINS;BRUISED RIBS, FRACTURED LEFT KNEE WITH TORN MINISCUS, BRUISED RIGHT KNEE TORN CARTILAGE. HYUNDAI SANTA FE DRIVER SUSTAINS HEAD INJURY ON RIGHT SIDE.2011 SCION XB TOTALLED. ON SALVAGE HOLD GEICO SALVAGE LOT TAMPA FLORIDA. DRIVER OF 2011 SCION XB ISSUED CITATIONS "CARELESS DRIVING" AND "FAILURE TO STOP AT STEADY RED SIGNAL" BY FHP OFFICER,. SCION XB DRIVER REQUESTED DRUG/ALCOHOL TEST. REFUSED BY FHP OFFICER. THE EVENTS RELAYED ABOVE HAPPENED WITHIN SECONDS. DRIVER CAUGHT OFF GUARD/STUNNED BY VEHICLE RESPONSE. CONCENTRATED ON STEERING VEHICLE AWAY FROM COLLISIONS. 2011 SCION XB RECENTLY PURCHASED AND STILL UNDER WARRANTY FROM CARMAX TAMPA FLORIDA. ONE WEEK PRIOR TO ACCIDENT, 2011 SCION XB WAS IN CARMAX SERVICE DUE TO ENGINE OIL OVERFILL BY 1 INCH ON DIPSTICK.

    Source: NHTSA WEB SITE
  • 2009 SCION XB
    - CLEVELAND, OH

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SCION TC
    - KELLER, TX

    I BOUGHT TOYOTA SCION TC ON APRIL 2016 AND THE ODOMETER READING WAS 77593 MILES. ON MAY 05, 2017 WHILE DRIVING FROM WALMART TO MY COLLEGE CAMPUS, I HEARD LOUD KNOCKING SOUND COMING FROM THE ENGINE. I IMMEDIATELY PULLED OVER THE SIDE AND HAD THE CAR TOWED TO MY APARTMENT BUILDING. THE FOLLOWING FRIDAY ON MAY 12, 2017, I HAD THE CAR TOWED FROM DALLAS TO OUR MECHANIC SHOP IN FORT WORTH. THE MECHANIC CALLED AND TOLD ME THAT THE ENGINE HAS CEASED. THE COST TO REPLACE THE ENGINE INCLUDING THE LABOR IS $3300. I WAS HAVING THE OIL CHANGED EVERY 3000 MILES AND I WAS ALSO ADDING OIL EVERY 2 WEEKS. THIS EXCESSIVE OIL CONSUMPTION HAS RESULTED IN A TOTAL ENGINE LOSS.

    Source: NHTSA WEB SITE
  • 2007 SCION TC
    - KELLER, TX

    MY SCION TC ENGINE CEASED BECAUSE THE ENGINE WAS BURNING OIL EXCESSIVELY. I WAS DRIVING FROM COLLEGE TO HOME WHEN MY CAR START MAKING LOUD NOISE AND I PULLED OVER ON THE SIDE OF THE ROAD. I HAD CAR TOWED TO THE MECHANIC SHOP AND HE TOLD ME THAT MY ENGINE IS CEASED AND IT COST ME ABOUT $3000 TO REPLACE THE ENGINE.

    Source: NHTSA WEB SITE
  • 2008 SCION XB
    - CANTON, OH

    TAKATA RECALL. IT HAS BEEN ALMOST A YEAR SINCE BEING INFORMED BY MAIL OF THE RECALL. HAVE YET TO RECEIVE A SCHEDULED REPAIR NOTICE.. THIS IS TOTALLY UNACCEPTABLE. RESPECTFULLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

    Source: NHTSA WEB SITE