SCION Complaints

TL* THE CONTACT OWNS A 2006 SCION XB. WHILE DRIVING 20 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE PRECEDING VEHICLE. THE FAILURE OCCURRED BECAUSE THE CONTACT DEPRESSED THE BRAKE PEDAL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT'S GRANDDAUGHTER SUSTAINED SHOULDER, BACK, AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. UPDATED 06/28/17*LJ THE CONSUMER STATED THE BRAKES AND THE AIR BAGS BOTH FAILED. THE VEHICLE WAS DESTROYED. UPDATED 09/20/2017*JS

TAKATA RECALL THE TOYOTA DEALER IS REFUSING TO HELP ME LOCATE THE PART TO FIX THE RECALL. MY CAR WAS IN ZONE A AND I MOVED AND NOW I AM BEING TOLD IT COULD TAKE MONTHS TO GET IT FIXED. I HAVE TO DRIVE DISABLE PEOPLE TO WORK AND I CAN'T DO MY JOB OR ENSURE THE SAFETY OF PEOPLE TILL THIS IS DONE.

TAKATA RECALL, RECEIVED RECALL NOTICE IN MAIL OVER 3 WEEKS AGO, CALLED LOCAL TOYOTA DEALERSHIP IN ALBUQUERQUE (LARRY H MILLER TOYOTA ALBUQUERQUE) OVER 3 WEEKS AGO REQUESTING SERVICE TO REPLACE PART. CALLED TODAY, PART IS NOT IN, TOLD TO CALL BACK IN A COUPLE WEEKS. NOT SURE WHAT REASONABLE TIMELINE IS FOR AIRBAG REPLACEMENT. SUPPOSEDLY LIMITED PARTS, UNCLEAR WAIT TIME.

TAKATA RECALL I RECEIVED A RECALL NOTICE IN THE MAIL JUNE 2016. A YEAR LATER I HAVE STILL NOT HAVE A FIX FOR THIS RECALL. THIS IS MY PRIMARY CAR AND I HAVE TO DRIVE MY KIDS IN THIS CAR. MY DAUGHTER IS NOW A NEW DRIVER AND SHE HAS TO DRIVE THIS CAR. THE RECALL STATES " UNTIL THE REMEDY BECOMES AVAILABLE WE RECOMMEND THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. THIS IS NOT AN OPTION FOR ME AND MY FAMILY. I HAVE TO HAVE SOMEONE IN THE FRONT PASSENGER SEAT AS WE ARE A FAMILY OF FOUR. I DO NOT FEEL SAFE WITH ME OR MY KIDS IN THIS CAR AND I THINK A YEAR IS PLENTY OF TIME TO HAVE A FIX. I AM VERY UNHAPPY THAT TOYOTA HAS NOT HAD A FIX FOR THIS PROBLEM.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ *AS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER TWICE, BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/29/17*LJ THE CONSUMER STATED THE AIRBAGS WERE REPLACED. *JS

2010 SCION XB. CONSUMER WRITES IN REGARDS TO NO REMEDY AVAILABLE WITHIN A REASONABLE TIME FRAME TO REPAIR RECALL 16V-340. *LD

TAKATA RECALL I RECEIVED NOTICE OF RECALL REGARDING THE TAKATA AIR BAG IN MY 2012 SCION XB. I WENT TO THE LOCAL DEALER WHERE I PURCHASED THE VEHICLE AND WAS TOLD REPLACEMENT PARTS WOULD NOT BE AVAILABLE UNTIL SEPTEMBER 2017, AT THE EARLIEST. I THEN INQUIRED ABOUT BEING PROVIDED WITH A RENTAL CAR AND I WAS TOLD THERE IS A MONTH LONG WAITING LIST FOR A RENTAL FROM THEM. I ASKED IF THEY WOULD PICK UP THE COST FOR A RENTAL CAR FROM AN OUTSIDE RENTAL COMPANY AND THEY SAID THAT I WOULD HAVE TO DEAL DIRECTLY WITH TOYOTA REGARDING MY REQUEST. THIS IS AN ENTIRELY UNACCEPTABLE SITUATION, NOT TO MENTION EXTREMELY DANGEROUS. I AM DRIVING AROUND IN A CAR THAT HAS A KNOWN, POTENTIALLY FATAL FLAW, AND THE BEST SUGGESTION TOYOTA CAN PROVIDE IS " DON'T HAVE A PASSENGER IN THE FRONT PASSENGER SIDE OF YOUR CAR". I HAVE TO HAVE MY VEHICLE AVAILABLE TO TAKE PEOPLE WITH ME AT ALL TIMES. I DO NOT HAVE ANOTHER VEHICLE IN MY HOUSEHOLD TO DRIVE. I DEMAND TOYOTA CONTACT ME REGARDING PROVIDING A RENTAL VEHICLE IMMEDIATELY. IT SEEMS THIS IS THE LEAST TOYOTA CAN DO FOR VEHICLE OWNERS WHO ARE NOT AT FAULT IN ANY WAY REGARDING THIS MATTER. TOYOTA HAS KNOWN FOR YEARS THAT THEY WERE PURCHASING AND INSTALLING DEFECTIVE DEVICES IN MANY VEHICLES, NOW THEY MUST STEP UP TO THE PLATE AND MAKE IT RIGHT FOR CONSUMERS. ADDITIONALLY, THIS RECALL HAS SEVERELY EFFECTED THE RESALE VALUE OF MY VEHICLE. I AM RELUCTANT TO CONTACT AN ATTORNEY TO ASSIST IN PURSUIT OF MY DEMAND FOR A FREE RENTAL UNTIL MY CAR HAS BEEN SATISFACTORILY REPAIRED, BUT IF TOYOTA DOES NOT DO THE RIGHT THING, THEN THAT WILL BE MY NEXT STEP

MY DEALER LOST MY KEY, AFTER THE GAVE ME THE CAR AND I DROVE OFF TO COSTCO WITHOUT NOTICING I DIDN'T HAVE THE KEY, FOUND OUT THE CAR IS STARTING WITHOUT THE KEY IN THE CAR. DEALER KEPT WITH THE CAR WHILE TOYOTA CORP DECIDE HOW TO FIX THE PROBLEM, THE GAVE ME A LOANER CAR WHILE THEY DO THE JOB.

TAKATA RECALL - STILL WAITING AND I'M TOYOTA'S 'ZONE A'. IT'S BEEN A YEAR SINCE TOYOTA RECOMMENDED THAT I DO NOT OPERATE THIS VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. HOW MUCH LONGER DO I HAVE TO MAKE PAYMENTS ON ONLY A PART OF A VEHICLE?