SCION Complaints

View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 SCION XB
    - MIAMI, FL

    I WAS NOTIFIED IN JUNE OF 2016 THAT MY PASSENGER AIRBAG IS RECALLED. SINCE THEN I HAVE NOT BEEN ABLE TO HAVE ANY PASSENGERS RIDE IN THAT SEAT IN MY CAR. THIS IS VERY INCONVENIENT BECAUSE I CAN NOT FIT MY FAMILY IN MY CAR. I HAVE WAITED PATIENTLY FOR A FIX BUT SINCE IT HAS BEEN NEARLY A YEAR AND THEY STILL ARE UNABLE TO COME UP WITH A REMEDY FOR THE PROBLEM. I SHOULD BE ABLE TO USE MY CAR IN THE MANNER IT IS INTENDED TO BE USED WITHOUT ENDANGERING THEIR LIVES! THEY SHOULD BE WILLING TO PROVIDE ME WITH A RENTAL CAR THAT SEATS FIVE AT NO CHARGE TO ME IF THEY CANNOT FIX MY CAR. NEARLY A YEAR IS TOO LONG FOR THIS PROBLEM TO BE FIXED. AND THERE IS NO END IN SIGHT.

    Source: NHTSA WEB SITE
  • 2010 SCION XB
    - HOUSTON, TX

    EXCESSIVE ENGINE OIL CONSUMPTION. MY CAR ENGINE OIL DROP WAY BELOW THE LOWER LIMIT OF THE OIL STICK MARK BETWEEN THE OIL CHANGE INTERVAL. I HAVE TO ADD 1.5 QUART OF OIL TO BRING THE LEVEL BACK TO NORMAL LEVEL (BETWEEN THE HI AND LO MARK). THE CAR CONSUMES MOST OF THE OIL WITH ONLY 2000 MILES FROM THE LAST OIL CHANGE.

    Source: NHTSA WEB SITE
  • 2008 SCION XB
    - WIMAUMA, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE DEALER STATED THAT THEY WOULD CALL THE CONTACT WHEN THE PARTS BECAME AVAILABLE TO SCHEDULE THE RECALL APPOINTMENT. THE DEALER PROVIDED NO FOLLOW-UP CALL FOR MONTHS. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PARTS TO THE DEALER. THE CONTACT WAS UNCERTAIN IF A FAILURE WOULD PROGRESS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 SCION TC
    - ROXBORO, NC

    HAVE YOU HAD ANY COMPLAINTS ON THE N5000 PLUS TIRES? WE BOUGHT A SET FOR MY 2014 SCION TC EARLY LAST YEAR AND AT ABOUT 18,000 MILES ONE OF THE TIRES BLEW THE SIDEWALL OUT. AROUND FEB 10, 2017, THE OTHER TIRE DID THE SAME THING. I HAVE WRITTEN NEXEN BUT HAVE NOT HEARD BACK. THESE TIRES ARE RATED AT 65,000 BUT THEY HAVE ABOUT 18,000 AND THEY HAVE WORN QUITE A BIT. I DONT UNDERSTAND HOW THEY CAN SAY A TIRE SHOULD GET AT LEASST THAT MANY MILES AND YOU DONT GET 1/2.

    Source: NHTSA WEB SITE
  • 2008 SCION XB
    - WEST RICHLAND, WA

    TAKATA RECALL CONTACTED TOYOTA OF TRI CITES TO SCHEDULE AN APPOINTMENT TO RECTIFY AIR BAG AS PER TOYOTA'S LETTER OF RECALL RECEIVED IN JANUARY 2017. THEY SAID NO PARTS AVAILABLE NOW OR IN THE NEAR FUTURE. WOULD NOT SUPPLY LOANER CAR. WAS TOLD TO NOT PUT PASSENGERS IN FRONT SEAT IF I WAS CONCERNED ABOUT THE PROBLEM BUT PROBABLY NO BIG DEAL DUE TO LOW HUMIDITY IN OUR AREA.

    Source: NHTSA WEB SITE
  • 2011 SCION XB
    - OLYMPIA, WA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 SCION XB
    - FRENCHTOWN, NJ

    TAKATA RECALL. I RECEIVED A NOTICE TO NOT USE THE FRONT PASSENGER SEAT UNTIL A REMEDY BECOMES AVAILABLE. A TOYOTA CUSTOMER SERVICE REP INFORMED ME THAT THE COMPANY HAD NO IDEA WHEN A REMEDY MIGHT BE AVAILABLE. I IS UNACCEPTABLE THAT I CAN'T USE THE FRONT PASSENGER SEAT OF MY VEHICLE INDEFINITELY. THIS IS THE PRIMARY TRANSPORT FOR ME AND MY FAMILY.

    Source: NHTSA WEB SITE
  • 2010 SCION TC
    - KNOXVILLE, TN

    EXCESSIVE OIL CONSUMPTION LEADING TO MOTOR LOSS. THIS SEEMS TO BE A KNOWN ISSUE FOR VEHICLES THAT ARE REGULARLY MAINTAINED AND SCHEDULED OIL CHANGES EVERY 3-5,000 MILES. IT SEEMS IT SHOULD BE HANDLED AS A RECALL BY TOYOTA IF THIS MANY VEHICLES ARE HAVING THE SAME ISSUE. EXCESSIVE OIL CONSUMPTION BEGAN AROUND 90K MILES. AT 148K, VEHICLE WAS REQUIRING MORE OIL THAN I WAS ABLE TO PUT IN. ENGINE BEGAN "KNOCKING", AND EVEN AFTER TOPPING OFF OIL, WITHIN 48 HOURS EXPERIENCED COMPLETE MOTOR LOSS. KNOCKING SEEMED TO BE WORSE WHEN IDLE. LUCKILY, I WAS ABLE TO MAKE IT THROUGH A COUPLE STOP LIGHTS AND MAKE IT TO A SAFE PLACE BEFORE ENGINE STALLED COMPLETELY.

    Source: NHTSA WEB SITE
  • 2008 SCION XB
    - GREEN BAY, WI

    I WAS BACKING UP INTO THE GARAGE WHEN ALL OF THE SUDDEN THE POWER STEERING LIGHT CAME ON AND I LOST ALL THE USE OF THE POWER STEERING

    Source: NHTSA WEB SITE
  • 2012 SCION TC
    - CAGUAS, PR

    I WAS DRIVING TO WORK AT 55 MPH. MY SUNROOF WAS CLOSE, AIR CONDITIONER WAS ON AND WINDOWS UP BECAUSE IT WAS RAINING. WHILE DRIVING HEARD A LOUD NOISE THOUGHT IT WAS SOMEONE THAT HAD AN IMPACT BY OTHER CAR. WHEN I LOOKED UP MY SUNROOF WAS ALL OF THE SOMETHING GONE. I LOOKED IN THE DRIVEWAY BY MY MIRROR AND IT WAS FLYING LIKE A "FREEZE BIZ" FOR NO REASON. I TRY TO MAKE A CLAIM WITH THE DEALER AND THEY DIDN'T WANT TO COVER ME. I ALSO MADE A CLAIM WITH MY INSURANCE COMPANY MAPFRE AND TOLD ME IT WASN'T AN ACCIDENT SO THEY DIDN'T COVER ME. THEY MVP TOYOTA DEALER IS CHARGING ME $4,359.25 FOR FIXING IT.

    Source: NHTSA WEB SITE