SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 SCION XB- HOUSTON, TX
TAKATA RECALL. WE HAVE 3 COMPANY SCIONS THAT HAVE HAD A RECALL FOR OVER SIX MONTHS. TOYOTA STILL HASN'T CALLED US TO HAVE THE AIR BAGS REPLACED. WHEN WE CALL, THEY SAY THEIR OUT OF STOCK. I WOULD LIKE THEM TO BUY BACK THESE VEHICLES, AS IT IS EFFECTING OUR COMPANY BUSINESS! THE VIN'S ARE [XXX], [XXX], [XXX]. I JUST RECEIVED 2 MORE SCION RECALLS FOR A TOTAL OF 5 VEHICLE IN OUR FLEET WHERE WE CAN'T TAKE A CLIENT OR PASSENGER OUT. I HAVE 7 MORE SCIONS THAT I'M SURE WILL BE ON THE RECALL LIST, WHICH THEY ARE SLOW TO SEND OUT AND COULD COST LIVES!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2009 SCION XB- SANTA ROSA, CA
TAKATA RECALL - I WENT TO TRADE IN MY SCION XB AND WAS NOTIFIED THAT THERE WAS A RECALL ON THE AIRBAG AND NO REMEDY IS AVAILABLE. SINCE THE RECALL IS FROM MAY 2016 I HAVE CONCERNS ABOUT WHEN THIS WILL BE REMEDIED. I AM "STUCK" WITH THE SCION AND CANNOT SELL UNTIL THIS IS RESOLVED. IS THERE A TIME FRAME FOR THE RESOLUTION? IS THERE ANY RECOURSE FOR TOYOTA AS THIS IS NOW CAUSING A FINANCIAL STRAIN IN PURCHASING A NEW VEHICLE, NOT HAVING THIS THE ABILITY TO TRADE IN THIS VEHICLE FOR THE PURCHASE OF A NEW VEHICLE? ANY INFORMATION IS GREATLY APPRECIATED.
Source: NHTSA WEB SITE -
2007 SCION TC- COTTONWOOD HEIGHTS, UT
MY 2007 SCION TC, IS EXPERIENCING EXCESSIVE OIL CONSUMPTION BELIEVED TO BE FROM DEFECTIVE PISTON RINGS DESIGNED BY THE MANUFACTURER. THIS WILL INEVITABLY LEAD TO ENGINE FAILURE, AND IS ALREADY AN EXTREMELY EXPENSIVE FIX. MY CAR NO LONGER FALLS UNDER THE STANDARD TOYOTA POWERTRAIN WARRANTY (60 MONTHS / 60K MILES). BUT HAS LESS THAN 85,000 MILES ON IT. TOYOTA WILL DO NOTHING TO FIX THIS PROBLEM THAT HAS AFFECTED MULTIPLE MODEL/YEARS OF THEIR CARS WITH THE ENGINE 2AZ-FE.
Source: NHTSA WEB SITE -
2004 SCION XB- WEST MILFORD, NJ
ENGINE LIGHT COMES ON, WILL NOT GO OFF. HAVE TO TAKE IT TO REPAIR SHOP SO IT CAN BE FIXED FOR A TIME. SO IT WILL PASS INSPECTION WITH LIGHT OFF. SOON AFTER THE ENGINE LIGHT WILL GO ON AGAIN. THIS HAS BEEN GOING ON FOR MANY YEARS. CAR WAS IN MOTION, STARTING CAR, DRIVING CAR, FORWARD AND BACKING UP. LIGHT IS ALWAYS ON. MECHINIAC CANT FIND WHAT IS WRONG. DRIVING CAR ON STREET OR HIGHWAY, UP HILL OR ON FLAT STREET.
Source: NHTSA WEB SITE -
2009 SCION XB- POMPANO BEACH, FL
TAKATA RECALL FOR 9 MONTHS I HAVE BEEN UNABLE TO SEAT A PASSENGER IN THE FRONT PASSENGER SEAT OF MY CAR, AND NO ATTEMPT HAS BEEN MADE BY EITHER MANUFACTURER OR DEALERSHIP TO REMEDY THE SITUATION.
Source: NHTSA WEB SITE -
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2008 SCION XB- WEEKIWACHEE, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER FOR MONTHS. THE CONTACT WAS PROVIDED WITH A LOANER IN THE INTERIM. THE VEHICLE WAS PARKED AT THE DEALER'S FOR MONTHS. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PARTS TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 SCION XB- NOVATO, CA
TAKATA RECALL HAVE BEEN WAITING FOR REPLACEMENT PASSENGER AIR BAG SINCE APPROXIMATELY JUNE 2016. HAVE BEEN INCONVENIENCED AND NOT ABLE TO RIDE WITH A PASSENGER IN FRONT. CAN NEVER GET ANY STATUS FROM TOYOTA DEALER AS TO WHEN REPLACEMENT WILL BE AVAILABLE.
Source: NHTSA WEB SITE -
2008 SCION XB- NITRO, WV
I RECEIVED THE RECALL ON 7/14/2016. IT'S BEEN ALMOST SEVEN MONTHS AND I HAVE HEARD NOTHING!!!!!!!!
Source: NHTSA WEB SITE -
2008 SCION XB- NITRO, WV
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SCION TC- MCKINNEY, TX
TL* THE CONTACT OWNS A 2007 SCION TC. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKES FAILED AND THE CONTACT CRASHED INTO THE REAR OF A TRAILER. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER SUSTAINED A SPRAIN AND BRUISES TO THE SHOULDER, NECK, AND HAND, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE