SCION Complaints

TAKATA INFLATORS: ON JUNE 9TH, 2016 I RECEIVED A LETTER FROM TOYOTA GIVING NOTICE OF THE AIR BAG RECALL. IT HAS BEEN APPROXIMATELY 8 MONTHS SINCE I RECEIVED THIS NOTICE "RECOMMENDING THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT". AFTER A APPROXIMATELY THREE OF MONTHS I BEGAN CALLING THE DEALER SHIP EVERY MONTH OR SO CHECKING ON THE RECALL. THEY JUST KEEP SAYING THEY ARE STILL WORKING ON A FIX AND I AM SUPPOSED TO RECEIVE ANOTHER LETTER WHEN THE REMEDY IS AVAILABLE. I CALLED TOYOTA CUSTOMER EXPERIENCE CENTER ALSO RECEIVING ABOUT THE SAME INFO. IN MY OPINION THIS HAS GONE ON WAY TOO LONG AND TOYOTA SHOULD BE REIMBURSING THEIR COSTUMERS FOR THEIR INCONVENIENCE OF NOT BEING ABLE TO FULLY UTILIZE THEIR VEHICLES DURING THIS TIME PERIOD. *TR

THE MOONROOF ON MY SCION TC SHATTERED AS I WAS DRIVING ON THE FREEWAY. THERE WERE NO OTHER CARS AROUND ME AND I DID NOT SEE ANY LARGE OBJECTS HIT MY CAR. *TR

"TAKATA RECALL" BOUGHT THIS VEHICLE BRAND NEW IN 2011 FROM HENDRICKS TOYOTA IN 2011(CHARLESTON, SC). THEY'VE HAD POSSESSION OF THE ABOVE MENTIONED VEHICLE SINCE JULY 2016 (OVER 6 MONTHS). STILL NO FIX ANYTIME SOON (AS PER GM @ HENDRICKS). BOTH DEALER & MANUFACTURER REFUSE TO ACCOMMODATE ME WITH A VEHICLE COMPARABLE TO THE SIZE OF THE COMPACT SUV I SPENT $25,000 ON (JUST PAID OFF) REGARDLESS OF THE FACT I CANNOT GET MY DISABLED MOTHER TRANSPORTED IN THE SEDANS THEY ARE FORCING ON PEOPLE (I AM HER ONLY CLOSE RELATIVE & FORM OF TRANSPORT TO DR. APPT., GROCERY STORE ETC.). MY VEHICLE WILL PROBABLY END UP HAVING PROBLEMS FROM SITTING THERE FOR YEARS, & I SHOULD NOT HAVE TO GO SPEND THOUSANDS MORE ON ANOTHER. THIS IS A MAJOR INCONVENIENCE AS IT IS, BUT NOW THE DEALERSHIP NOR MANUFACTURER HAVE ANSWERS & WANT TO PLAY THE FINGER POINTING GAME. I PAID THEM FAITHFULLY $25,000 & I CAN'T GET TREATED RIGHT. I'M FED UP WITH TOYOTA IN GENERAL. NOW, I WANT A REFUND TO PURCHASE ANOTHER VEHICLE & IN THE MEANTIME, THEY OWE ALL OF THEIR CUSTOMERS LOANERS COMPARABLE TO WHATEVER THEY PURCHASED TO BEGIN WITH, EVEN IF THEY HAVE TO GET A SYSTEM GOING WITH ENTERPRISE ETC. WE SHOULD NOT BE INSANELY INCONVENIENCED BY TOYOTA'S MISTAKES AND NEGLIGENCE. AS A CUSTOMER, YOU ABSOLUTELY CANNOT TALK TO THESE PEOPLE. THEY TRULY COULD CARE LESS ABOUT YOU SO LONG AS THEY GET YOUR HARD EARNED MONEY. ONE THING IS FOR SURE, THE WAY THEY TREAT THEIR CUSTOMERS ON BOTH ENDS, I WILL NEVER EVER BUY A TOYOTA EVER AGAIN IN MY LIFETIME! *TR

TAKATA RECALL (NHTSA RECALL NO 16V-340 I RECEIVED THIS SUBJECT RECALL 07/23/2016 ADVISING ME NOT TO DRIVE THIS CAR WITH ANY OCCUPANT IN THE PASSENGER SIDE SEAT AS IT COULD CAUSE DEATH OR INJURY. I HAVE CALLED THE SPARKS TOYOTA , THE DEALER I PURCHASED THE CAR FROM TO DISCONNECT THE PASSENGER SIDE AIR BAG. THE DEALER STATED TOYATO WILL NOT PERMIT THEM TO DISCONNECT THE PASSENGER AIR BAG. I AM 83 YEARS OLD AND HAVE DRIVEN VEHICLES WITHOUT SEAT BELTS SINCE 1948 TO 1962. I DROVE VEHCILES WITH ONLY SEAT BELT PROTECTION UNTIL THE LATE 1980S. I PERFER TO DRIVE MY SCION WITH ONLY SEALBELT PROTECTION FOR THE PASSENGER THEN TO HAVE THE OCCUPANT KILLED OR SERIOUSLY INJURYED VIA A EXPLODING AIRBAG. I PAID GOOD MONEY TO BUY A SAFE VEHICLE FROM SPARKS AND TOYATO AND I EXPECT THEM TO FOLLOW MY INSTRUCTIONS TO SAVE MY OCCUPTANTS LIFE WHICH IS ME AS I WILL NOT LET MY WIFE SIT IN THE DEATH SEAT WITH A DEFECTIVE AIR BAG. YOU AND TOYOTA ARE GUESSING WHEN THE AIRBAG DEGRADES IN MY SCION BECAUSE YOU DO NOT HAVE THE FACTS TO MAKE THAT ESTIMATE WHEN MY AIR BAG MAY EXPLODE. MY SCION IS BLACK AND I LIVE 2 BLOCKS FROM THE OCEAN. INSIDE THE VEHICLE THE TEMPERATURE IS EXCESS 180 DEGREES IN THE SUMMER. THERE IS SO MUCH MOISTURE IN THE AIR THAT METAL PAINT CANS OR OTHER METALS IN THE GARAGE RUST DUE TO THE SALT MOIST AIR. SO NHTSA NOR TAKATA HAVE NO IDEA IF THE AIR BAG IN MY VEHICLE IS SAFE OR NOT WHILE OPERATING IN THE ENVIRONMENTAL CONDITIONS MY VEHICLE IS SUBJECT TO!!!!! YOU SHOULD DIRECT TOYOTA TO DISCONNECT MY AIR BAG AS SOON AS POSSIBLE TO MAKE IT SAFE TO DRIVE UNTILL THE AIRBAG IS REPLACED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL, RECEIVED RECALL FOR AIRBAGS IN MAY 2016 BY TOYOTA DEALER LETTER STATED (YOUR AIRBAG IF EXPLODED COULD CAUSE SERIOUS HARM OR EVEN DEATH. AT THIS TIME WE CANNOT FIX THE PROBLEM, WE WILL NOTIFY YOU WHEN THE PROBLEM CAN BE RESOLVED. WE SUGGEST NO RIDER ON PASSENGER SIDE.THAT WAS NINE MONTHS AGO AS OF JAN 28 2017 HAVE NOT HEARD FROM TOYOTA, I'M JUST A LITTLE PERSON HAVE TO USE A PILLOW TO SEE BETTER AND THE SEAT HAS TO BE REAL CLOSE TO STEERING WHEEL. IF THE AIRBAG INFLATES MY FACE WILL BE GONE AND I WILL MOST LIKELY DIE. TOYOTA SHOULD DO SOMETHING FAST ABOUT THIS MATTER. I HAVE NOTHING TO UPLOAD AT THIS TIME. PLEASE GET TOYOTA TO TAKE CARE OF THIS SERIOUS MATTER BEFORE IT'S TO LATE. THANK YOU. I COULD NOT CONTINUE WITH OUT PUTTING IN A DATE. NO ACCIDENT SO I PUT THE DATE I RECEIVED THE RECALL LETTER FROM TOYOTA.

I AM STILL WAITING FOR THE AIRBAG RECALL TO BE REMEDIED. I CANNOT USE MY FRONT PASSENGER SEAT UNTIL THIS IS REMEDIED. THE RECALL WAS IN MAY OF 2016 AND IT IS JANUARY 28TH, 2017. IT HAS NOT BEEN REMEDIED IN A TIMELY FASHION WHICH LIMITS THE USAGE OF MY CAR.

I HAVE DRIVEN 1270 MILE SINCE MY LAST OIL CHANGE. MY OIL LIGHT DOESN'T COME ON AND STAY ON WHEN THE OIL IS LOW OR EMPTY. IT WILL GIVE A QUICK FLASH. WHEN I CHECKED IT TODAY, 1/27/17 IT WAS 2 1/2 QUARTS LOW. THE CAR ONLY HOLDS 3 QUARTS. WHEN I TOOK IT IN ABOUT 4 WEEKS AGO FOR ITS REGULAR CHANGE THERE WAS NO OIL IN IT AT ALL. I COULD HAVE BLOWN MY ENGINE BECAUSE I DIDN'T KNOW! THE LIGHT DOESN'T COME ON. IT HAS BEEN CHECKED FOR LEAKS AND THERE ARE NONE. IT HAS BEEN MADE CLEAR THAT I HAVE TO DO AN OIL CHANGE EVER 1200 MILES NOT THE NORMAL 3000. THIS ISSUE IS UNSAFE BECAUSE I CAN BE DRIVING AND WITHOUT WARNING BLOW MY ENGINE. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL WAS NOTIFIED OF AIRBAG DEFECT IN JULY 2016. IT IS JANUARY 2017 AND NO REPLACEMENT OR SOLUTION HAS BEEN OFFERED. RECALL RECOMMENDATION WAS TO HAVE UNOCCUPIED PASSENGER FRONT SEAT UNTIL AIRBAG IS FIXED. THIS IS A MAJOR INCONVENIENCE FOR A FAMILY VEHICLE. A CALL TO TOYOTA THIS MORNING RESULTED IN NO ETA FOR THE FIXING OF THIS PART. THIS IS ABSOLUTELY UNACCEPTABLE.