SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 SCION XB- DALLAS, TX
TAKATA RECALL - I HAVE TRIED TO GET MY AIRBAG REPLACED AT THE DEALER AND THEY WON'T SCHEDULE A TIME TO GET IT REPAIRED, THEY SAY THEY DON'T KNOW WHEN THEY WILL BE ABLE TO REPLACE THE AIR BAG AFTER MULTIPLE REQUESTS. I'M PERSONALLY WORRIED BECAUSE MY CAR IS 7 YEARS OLD AND I LIVE IN DALLAS TX., WE HAVE EXTREMELY HOT SUMMERS HERE. THE INFLATORS DEGRADE OVER TIME IN HOT CLIMATES.
Source: NHTSA WEB SITE -
2009 SCION XD- CAPE CORAL, FL
THE DEALER THAT WOULD BE ABLE TO PERFORM THE REPAIR ONLY DOES RECALL WORK DURING THE WEEK I UNFORTUNATELY WORK MONDAY THROUGH FRIDAY DURING NORMAL BUSINESS HOURS. WHICH I CAN NOT TAKE TIME OFF FOR AS THEY SAY IT MIGHT TAKE ALL DAY AND I DEPEND ON MY CAR FOR BUSINESS I ASKED TO SPEAK WITH THE MANAGER AT AUTONATION TOYOTA IN FORT MYERS FLORIDA BUT WAS TOLD THAT IS THE ONLY OPTION. THIS IS COMPLETELY UNACCEPTABLE AS THERE ARE 2 SAFETY RECALLS ONE INVOLVING MY SEATS AND THE OTHER INVOLVING A WINDOW SWITCH THAT COULD CATCH FIRE. I ORIGINALLY TRIED IN NOVEMBER TO SCHEDULE THIS BUT TO NO AVAIL. *TR
Source: NHTSA WEB SITE -
2009 SCION XB- ELK GROVE, CA
I RECEIVED A RECALL NOTICE DATED IN MAY ADVISING THAT THE FRONT PASSENGER AIRBAG NEEDED TO BE REPAIRED AND WAS DEEMED TO BE UNSAFE. IT WAS RECOMMEND THAT WE DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. IT IS NOW ALMOST 7 MONTHS LATER AND I HAVE CONTACTED TOYOTA AND WAS TOLD THEY DO NOT HAVE AN ESTIMATED TURN AROUND TIME FOR REPAIRS. I THINK THAT THIS TIME FRAME FOR REPAIR IS UNREASONABLE AS WE ARE ADVISED NOT TO TRANSPORT PASSENGERS.
Source: NHTSA WEB SITE -
2008 SCION XB- TEMPE, AZ
EXCESSIVE OIL CONSUMPTION. QUALIFIED FOR WARRANTY ENHANCEMENT. OIL CONSUMPTION TEST CONDUCTED THROUGH DEALERSHIPS IS RIGGED. I HAVE CHARGED THE OIL USAGE IN MY CAR FOR OVER 24 MONTHS AND IT BURNS THROUGH IN EXCESS OF A QUART EVERY 800 - 900 MILES.
Source: NHTSA WEB SITE -
2004 SCION XB- WELLESLEY, MA
TL* THE CONTACT OWNS A 2004 SCION XB. WHILE DRIVING APPROXIMATELY 20 MPH, THE VSC, ABS, AND TRACTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON SEVERAL OCCASSIONS. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. UPDATED 01/25/2017*CT *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2010 SCION XB- CORPUS CHRISTI, TX
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/25/2017*CT UPDATED 01/26/17.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 SCION XB- BRUNSWICCK, FL
TL* THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 SCION XB- SAN MATEO, CA
TAKATA RECALL NO REMEDY FOR UNSAFE AIR-BAG MORE THAN 6 MONTHS AFTER THE RECALL. I TRANSPORT DISABLED INDIVIDUALS USING THE SCION XB AND NOT BEING ABLE TO HAVE NYONE SIT IN THE FRONT PASSENGER SEAT MAKES IT DIFFICULT TO ASSESS AND COMMUNICATE WITH CLIENTS.
Source: NHTSA WEB SITE -
2008 SCION XB- CAPE CORAL, FL
TL* THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SCION XB- SAN DIEGO, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE