SCION Complaints

View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 SCION XB
    - CHULA VISTA, CA

    TAKATA RECALL WHY IS IT THAT I LIVE IN ZONE A AND MY FRIEND LIVES IN ZONE B (MARYLAND) AND HIS CAR HAS BEEN REPAIRED AND I AM STILL WAITING WITH NO INFO AVAILABLE

    Source: NHTSA WEB SITE
  • 2011 SCION XB
    - TOLUCA LAKE, CA

    TAKATA RECALL WE WERE NOTIFIED 5 MONTHS AGO THAT THERE WAS A CRITICAL ISSUE WITH PASSENGER SIDE AIRBAG FAILING IN SUCH A WAY THAT COULD CAUSE THE DEATH OF THE PASSENGER AND THAT I SHOULDN'T DRIVE WITH A PASSENGER IN MY CAR. SO, FOR 5 MONTHS I HAVE DONE THAT, BUT GIVEN THE SEVERITY OF THE PROBLEM AND THE RESULTING LIMITATIONS ON HOW I'M AM ABLE TO USE MY CAR, I FIND THE LENGTH OF TIME TO REPAIR THE AIRBAGS TO BE UNACCEPTABLE. THIS IS MY FAMILY CAR AND I NORMALLY USE IT FOR GROUP TRIPS AND THINGS LIKE THAT. THE VALUE OF THE CAR IS BEING DEGRADED IN MY MIND SINCE WE ARE COMING UP ON NEARLY 10% OF THE CAR'S LIFE HAS BEEN SPENT WITH A DEATH-TRAP PASSENGER SEAT.

    Source: NHTSA WEB SITE
  • 2010 SCION XB
    - OCALA, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 SCION XB. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/11/2017*CT UPDATED 6/22/18*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SCION TC
    - JACKSONVILLE, FL

    TL* THE CONTACT OWNS A 2008 SCION TC. EACH TIME THE VEHICLE WAS DRIVEN, THE ENGINE WOULD CONSUME OIL AND OVERHEAT. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SCION XB
    - JACKSONVILLE, FL

    TL* THE CONTACT OWNS A 2008 SCION XB. WHILE DRIVING 60 MPH, A LOUD NOISE WAS HEARD UNDERNEATH THE VEHICLE. THE VEHICLE STALLED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC LOT WHERE IT WAS DIAGNOSED THAT THERE WAS A HOLE IN THE ENGINE, WHICH CAUSED THE ENGINE TO FAIL. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SCION XB
    - DECATUR, GA

    I WAS SENT A LETTER SAYING I SHOULD NOT HAVE ANY PASSENGERS IN THE FRONT OF MY CAR. THIS MAKES IT IMPOSSIBLE FOR MY FAMILY TO USE THE VEHICLE. I WAS SOLD THE CAR BY NALLY IN ATLANTA IN FEBRUARY 2016 BUT WAS GIVEN NO NOTICE OF THE ISSUE AT THAT TIME. I WOULD LIKE MY CAR REPAIRED OR BOUGHT BACK OR REPLACED.

    Source: NHTSA WEB SITE
  • 2009 SCION XB
    - SUGARLAND, TX

    TL* THE CONTACT OWNS A 2009 SCION XB. THE CONTACT STATED THAT THERE WAS AN OIL LEAK FROM THE ENGINE COMPARTMENT; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 58,200.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 SCION XB
    - SUGAR LAND, TX

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 SCION XB
    - WEST RICHMOND, WA

    TL* THE CONTACT OWNS A 2009 SCION XB EQUIPPED WITH UNIROYAL TIGER PAW TIRES, SIZE: 235/40ZR18 (NA). WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BEGAN TO OPERATE AWKWARDLY. THE CONTACT NOTICED THE FRONT PASSENGER TIRE BECAME DEFLATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TIRE WAS REPLACED WITH A USED TIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 70,000.

    Source: NHTSA WEB SITE
  • 2009 SCION XB
    - HUMBLE, TX

    "TAKATA RECALL" WE RECEIVED OUR RECALL WARNING ON THE PASSENGER AIRBAG AND THE SOLUTION FOR NOW IS NOT TO SIT IN THE PASSENGER SEAT. WE HAVE CALLED SEVERAL TIMES AND HAVE A CASE NUMBER (1609063378). WE WERE TOLD THERE IS NOT CURRENT SOLUTION AND THERE IS NOT ANY INFORMATION AS TO WHEN THE PART(S) WILL BE AVAILABLE. THIS IS ONE OF OUR MAIN MEANS OF TRANSPORTATION AND DRIVING AROUND LIKE CHAUFFEUR AND PASSENGER IS GETTING VERY TEDIOUS. WE RECENTLY HAD DEATH OF OUR FAMILY AND HAD TO TRAVEL OUT OF TOWN IN OUR DODGE TRUCK. ONLY TO FIND OUT UPON RETURNING HOME, THE DODGE TRUCK HAS A RECALL ON THE PASSENGER AIRBAG, TOO. NOW, BOTH VEHICLES ARE WAITING FOR PARTS. WHEN WE CONTACTED THE SCION DEALERSHIP, WE WERE TOLD THAT UPON EMERGENCIES, WE COULD POSSIBLY GET A LOANER FOR TRAVEL, WHICH IS VERY INCONVENIENT . WE WANT SOME ANSWERS, THAT IS, WHEN WILL A SOLUTION BE FOUND AND HOW LONG IS IT GOING TO TAKE FOR THE PARTS TO GET TO THE DEALERSHIP. WE BOTH ARE SENIOR CITIZENS, HAVE OUR MEDICAL ISSUES AND WE DO NOT NEED THE STRESS OF THIS ISSUE.

    Source: NHTSA WEB SITE