SCION Complaints

View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 SCION TC
    - SUNNYVALE, CA

    WE ARE HAVING A PROBLEM WITH OUR 2009 TOYOTA SCION USING EXCESSIVE OIL. WE HAVE TO PUT A QUART OF OIL IN EVERY 1,200-1,500 MILES AS THE CAR IS USING EXCESSIVE OIL. THIS IS A SAFETY ISSUE AS THE ENGINE WILL BLOW UP IF IT RUNS OUT OF OIL. THE OIL LIGHT HAS COME ON AND WE HAVE PUT OIL IN BUT THE LAST TIME WE CHECKED THE OIL, IT WAS LOW AND THE LIGHT DID NOT COME ON. IN MAY OF THIS YEAR, THE CAR WAS PUT ON THE OIL CONSUMPTION PROGRAM. WE BROUGHT THE CAR BACK WITH 1,200 AND THEY SAID THE CAR PASSED THE PROGRAM. AFTER 1,500 MILES, THE CAR WAS A QUART LOW ON OIL SO WE TOOK IT BACK TO TOYOTA IN SUNNYVALE, CA. THEY ADDED A QUART OF OIL AND ADVISED US TO BRING IT BACK IN JANUARY FOR A SECOND OIL CONSUMPTION TEST. THE SERVICE ADVISOR AND THE TECHNICIAN WHO PUT TH EOIL IN BOTH AGREED THAT THE CAR IS BURNING OIL AND STATED THAT IT IS WITHIN TOYOTA'S GUIDELINES OF BURNING 1 QUART OF OIL EVERY 1,200 MILES WHICH IS TOTALLY RIDICULOUS. WE SHOULD NOT HAVE TO PUT IN A QUART OF OIL EVERY 1,200 MILES. THIS IS A SAFETY ISSUE AND SHOULD BE RESOLVED BY TOYOTA BY REPLACING THE PISTON RINGS IN THIS MOTOR.

    Source: NHTSA WEB SITE
  • 2008 SCION XB
    - ROBERTSDALE, AL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS MAY BECOME AVAILABLE BUT STATED THAT A LOANER VEHICLE WOULD BE PROVIDED. THE CONTACT MENTIONED THAT THE LOANER VEHICLE WAS NOT PROVIDED NOR A FOLLOW UP FROM THE DEALER. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/11/2017*CT UPDATED 01/26/17.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 SCION XB
    - ORLANDO, FL

    "TAKATA RECALL" IN JUNE 2016 WE RECEIVED IN THE MAIL A NOTICE OF RECALL FOR THE FRONT PASSENGER AIRBAG INFLATOR THAT IS PRODUCED BY TAKATA. WE HAVE CONTACTED OUR LOCAL TOYOTA DEALER TO HAVE THE PART REPLACED, AND WE CONTINUE TO WAIT 4 MONTHS LATER FOR PARTS THAT ARE NOT YET AVAILABLE. THIS IS A FAMILY VEHICLE THAT NEEDS TO BE USED ON A DAILY BASIS IN THE STATE OF FLORIDA. THIS IS A MAJOR SAFETY CONCERN FOR MYSELF AND MY FAMILY. TOYOTA TELLING US "WE ARE WAITING FOR THE PARTS" AND YOU WILL BE NOTIFIED VIA MAIL WHEN THEY DO, TO SCHEDULE AN APPOINTMENT IS NOT FIXING THE PROBLEM. THEY DO NOT EVEN HAVE AN ESTIMATED TIME FRAME.

    Source: NHTSA WEB SITE
  • 2011 SCION XB
    - MESA, AZ

    TAKATA INFLATORS. RECEIVING A RECALL NOTICE IN MARCH OF 2016 AND NO REPLACEMENT PARTS BY OCTOBER 2016 NOT BEING ABLE TO DRIVE WITH A PASSENGER IN FRONT SEAT FOR EXTENDED MONTHS AND STILL NO SOLUTION IS AN UNACCEPTABLE AMOUNT OF TIME. I WILL BE LOOKING INTO GETTING RID OF THIS VEHICLE DUE TO NOT BEING ABLE TO TRANSPORT MY FAMILY SAFELY OR PROPERLY.

    Source: NHTSA WEB SITE
  • 2011 SCION XB
    - MELBOURNE, FL

    TAKATA RECALL...PRETTY SCARY DRIVING IN A CAR WHERE THE PASSENGER AIRBAG COULD EXPLODE AT ANY MOMENT AND SHOOT SHRAPNEL METAL AT THE PASSENGER OR DRIVER. WOULD LIKE THIS FIXED ASAP

    Source: NHTSA WEB SITE
  • 2008 SCION XB
    - STEVENSVILLE, MD

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 SCION XB
    - FORT WORTH, TX

    TAKATA RECALL THIS HAS BEEN GOING ON FOR YEARS. MY SON IS DRIVING THIS CAR NOW. THIS SPECIFIC RECALL WAS ANNOUNCED IN MAY 2016, BUT TOYOTA HAS FAILED TO MAKE A REMEDY AVAILABLE. THIS MEANS MY SON, AND HIS PASSENGERS, ARE AT RISK OF A DEADLY AIRBAG EXPLOSION AND TOYOTA MUST BE MADE TO ACTUALLY IMPLEMENT THE RECALL REMEDY IMMEDIATELY. WE CAN'T AFFORD TO PARK THE VEHICLE UNTIL TOYOTA GETS AROUND TO IT, OR TURN IT INTO A ONE-PERSON VEHICLE, WHEN WE PAID FOR A 4-PERSON VEHICLE.

    Source: NHTSA WEB SITE
  • 2008 SCION XB
    - ELK GROVE, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SCION XB
    - WESLEY CHAPEL, FL

    TL* THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 SCION XB
    - SEATTLE, WA

    TL* THE CONTACT OWNS A 2005 SCION XB. THE CONTACT STATED THAT THAT THE CHECK ENGINE, MAINTENANCE, AND AIR BAG WARNING INDICATORS ILLUMINATED. THE DEALER DIAGNOSED THAT THE AIR BAG WIRING HARNESS WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,829.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE