SUZUKI Complaints

HAD TO CONSTANTLY REPLACE DRIVERS SIDE LOW BEAM HEADLIGHT 6 TIMES SINCE I HAVE OWNED THIS VEHICLE. NOW BOTH DRIVER AND PASSENGER SIDE DO NOT WORK, BULBS ARE NOT BLOWN, AND FUSES ARE FINE. MY MECHANIC SAYS THAT IT IS A KNOWN PROBLEM THAT SUZUKI REFUSES TO ACKNOWLEDGE. I SHOULD NOT HAVE UPWARDS OF $1200.00 OUT OF POCKET FOR A KNOWN PROBLEM. I STILL HAVE 2 PAYMENTS TO GO AND I BOUGHT THIS BRAND NEW. SOMETHING NEEDS TO BE DONE NOW BEFORE SOMEONE GETS KILLED BECAUSE OF THIS. THAT'S IF IT HASN'T HAPPENED ALREADY. *TR

SEVERAL YEARS AGO, THE WARNING/REMINDER LIGHTS FOR THE PASSENGER SEAT BELT AND AIRBAG CAME ON AND WOULD NOT GO OFF. I CALL THE DEALER AND ASK ABOUT ANY RECALLS, I WAS TOLD THAT THERE WERE NO RECALLS FOR THIS SPECIFIC PROBLEM AND I WOULD HAVE TO PAY TO HAVE THE CAR DIAGNOSED AND REPAIRED. LAST YEAR, I HAD MY CAR SERVICE AT JACK PHELAN SUZUKI IN COUNTRYSIDE, IL AND INQUIRED ABOUT IT AGAIN. I WAS TOLD THE SAME THING; I WOULD BE RESPONSIBLE FOR THE REPAIR. I RECENTLY RECEIVED NOTIFICATION FROM SUZUKI ABOUT THE SAME PROBLEM AND THEY WOULD REPAIR AT NO COST TO ME, PROVIDED THAT THE VEHICLE IS LESS THAN 10 YEARS OLD OR LESS THAN 120,000 MILES. MY CAR HAS 155,00 MILES. I CALLED AND ASKED IF THEY WOULD MAKE AN EXCEPTION AND WAS TOLD NO. I REPORTED THIS PROBLEM AND THEY WERE WELL AWARE OF THIS PROBLEM AND NOW ARE REFUSING TO FIX IT. I THINK THEY SHOULD REPAIR IT, AS THEY HAVE KNOWN ABOUT THIS ISSUE FROM OTHER OWNERS BESIDES MYSELF. I DON'T KNOW WHERE ELSE TO GO TO FOR HELP AND WOULD REALLY APPRECIATE SOME ASSISTANCE WITH THIS. *TR

FRONT PASSENGER AIRBAG SEAT OCCUPANCY SENSOR IS FAULTY. THIS CODE IS B1448 SENSOR/MATT FAULT CAUSED BY MATT WIRING FAILURE. THIS FAULT CAUSES THE PASSENGER SIDE AIRBAG SYSTEM TO STAFF OFF, IT ALSO CAUSES THE PASSENGER SYSTEM TO READ THAT IT DOES NOT HAVE AN OCCUPANT AT ALL TIMES. THE MAIN AIRBAG COMPUTER READS THE SYSTEM FAULT AND IT DISABLES THE ENTIRE AIRBAG SYSTEM. NO AIRBAG PROTECTION AT ALL, AND SUZUKI KNOWS. SEAMS TO BE A COMMON AND KNOWN DEFECT IN THE OCS AND SEAT MATT IN THE PASSENGER SEAT. SUZUKI AND ITS DEALERS ARE UNMOVED BY THE DANGER THAT THIS BRINGS TO ALL ITS CUSTOMERS. *TR

TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE WOULD NOT ACCELERATE OVER 20 MPH. THE FAILURE WAS RECURRING AND THE VEHICLE HAD BEEN TAKEN TO THE DEALER NUMEROUS TIMES. THE DEALER REPLACED THE TRANSMISSION RANGE SENSOR EACH TIME BUT THE FAILURE WOULD RECUR SHORTLY AFTER THE REPLACEMENT. THE TRANSMISSION RANGE SENSOR HAD BEEN REPLACED A TOTAL OF SIX TIMES. THE DEALER ADVISED THAT THE REPAIRS WERE PERFORMED BASED ON THE ELECTRONIC FAILURE CODES PROVIDED BY THE DIAGNOSTIC MACHINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE MOST RECENT FAILURE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 85,000. *TR..UPDATED 05/10/13 *BF UPDATED 06/11/2013 *JS

I BOUGHT MY CAR 3-29-09. AT 4,000 MI. I BEGAN HAVING PROBLEMS. AT 57,059 MI. 4-9-13 WAS THE 18TH TIME MY CAR HAS BEEN IN FOR SVC. I'M ON MY 3RD DEALER (ORIG. OUT OF SVC.) I AM HAVING MY 3RD TRANS INSTALLED.CAN SOMEONE SAY "LEMON LAW ?" 1ST THEY COULD NOT FIND THE PROBLEM AS NO CODES WERE SHOWN BY THE COMPUTER. MY CAR AT ONE POINT WAS AT THE DEALER FOR 34 DAYS STRAIGHT! AT TIMES IT WOULD NOT EVEN GO INTO GEAR OR WOULD JUST DIE. I HAVE HAD THE TCM,ECM,& TRANS RANGE SWITCH REPLACED MULTIPLE TIMES.SINCE OCT 2012 HAVE GETTING AN INTERMITTENT CK ENG LIGHT, I WAS FINALLY ABLE TO BRING IT IN ON 3-29-13 & THE ECM WAS REPLACED. ON 4-8-13 I WAS BARELY ABLE TO MAKE IT IN TO THE SHOP AS MY CAR WAS STUCK IN 3RD GEAR AND I WAS ON THE HWY THE CK ENG, LIGHT WAS ON. IT WAS THE TRANS RANGE SWITCH AGAIN! IT WAS JUST REPLACED OCT 2012. MON. EVE. THE CAR WOULD STALL IN NEUTRAL WHEN IN DRIVE, SLAM INTO GEAR, THE CK ENG LIGHT REMAINED LIT, IT WAS STUCK IN 3RD GEAR AND THE NEWEST DEVELOPMENT WAS THAT AS I WAS DRIVING ON THE HWY, THE LIT D (DRIVE) BY THE ODOMETER WAS FLASHING NORMAL & THEN WITH A LINE THROUGH IT. I GOT TO THE DEALER, PULLED THE CODE & THE TRANS NEEDS TO BE REPLACED AGAIN! I HAVE ABSOLUTELY HAD IT WITH THIS CAR AND AM ATTEMPTING TO RE-INSTATE MY ARBI- TRATION WITH THEM (I DROPPED IT WHEN THE SUPPOSEDLY FIXED THE PROB.LAST YR). 14 OF VISITS WERE MAJOR. SUZUKI'S TECH EXPLAINED TO ME THAT THERE IS AN ENGINEERING DESIGN FLAW. MY CAR IS DANGEROUS AND I NO LONGER WANT MY LIFE IN SUZUKI'S HANDS. I CANNOT CONTINUE TO DRIVE A CARE THAT CAN BECOME FAULTY AT ANY TIME, ESPECIALLY WHEN I AM DRIVING 55-65 MPH ON THE HWY AND THE CAR GETS STUCK IN THIRD GEAR! MY HUSBAND HAS ALSO HAD THE ENGINE DIE ON HIM WHILE DRIVING.(I TOOK A SHORT VIDEO WITH MY PHONE THAT SHOWS THE CK ENG LIGHT ON AND THE D FLASHING WITH A LINE THROUGH IT.EVERY TIME THAT THE CK ENG LIGHT COMES ON LATELY, IT'S A NEW CODE. *TR

AIR BAG LIGHT IS ON. PER AN INDEPENDENT AUTO REPAIR SHOP, THEY'VE FOUND THE FOLLOWING RECALL: TSB # 36690-86210. MY LOCAL SUZUKI DEALER DENIES THERE'S A RECALL. I NEED TO GET CLARIFICATION IN ORDER TO GET THE AIR BAG REPAIRED. *TR

TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT THERE WAS A CLUNKING NOISE WHEN CHANGING GEARS. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THE TRANSMISSION RANGE SENSOR WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. *TR

TL* THE CONTACT OWNS A 2008 SUZUKI XL7. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE REDUCED ENGINE POWER WARNING MESSAGE. THE VEHICLE WAS UNABLE TO BE RESTARTED AND WAS LATER TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THE VEHICLE AND ADVISED THE CONTACT THAT THE TIMING CHAIN AND TENSIONER FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 110,000. *TR

I WAS GOING TO START DRIVING AND WHEN I SHIFTED INTO REVERSE THE SHIFT SCREEN GOT ALL JUMBLED AND MADE A LOUD CLUNKING NOISE, THEN REVERSED AND WENT INTO DRIVE AND THE CAR WOULD HARDLY DRIVE AT ALL THE RPM'S WERE CLOSE TO 2500 AND CAR HARDLY MOVING AT FIRST, THOUGHT IT WAS THE TRANSMISSION ITSELF AND FOUND OUT THAT IT IS THE TRANSMISSION RANGE SENSOR BY MULTIPLE PEOPLE HAVING THE SAME ISSUE. DID NOT HAVE THE ISSUE WITH IT HAPPENING WHILE DRIVING YET BUT I HAVE A KID TO WORRY ABOUT! *TR

MY CHECK ENGINE LIGHT WILL COME ON AND GO OFF EVERY ONCE IN A WHILE. IT JUST WENT BACK ON TODAY. I NOTICED THE ACCELERATION WAS LESS WHEN I CAME OFF A STOP LIGHT ALMOST LIKE THE CAR WAS IN THE WRONG GEAR. I TOOK IT TO A PARTS SHOP TO SEE WHAT THE CHECK ENGINE WAS. IT CAME UP AS A TRANSMISSION RANGE SENSOR. I HAVE READ THAT OTHER PEOPLE DESCRIBING THIS SAME EXACT EVENTS HAPPENING IN SUZUKI VEHICLES OVER 70,000 MILES. THIS COULD BE A REAL SAFETY RISK TO THE PUBLIC IF THE TRANSMISSION WAS TO CONFUSE ITSELF AS BEING IN THE WRONG GEAR AT HIGH SPEEDS. *TR