SUZUKI Complaints

TL* THE CONTACT OWNS A 2010 SUZUKI SK4. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND THE FUEL LEVEL GAUGE FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE COMPUTER WAS NOT REGISTERING TO THE INSTRUMENT PANEL. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 44,000. *TR

I BROUGHT A BRAND NEW 2007 SUZUKI FORENZA IN 2007 AND SINCE THEN HAVE HAD PROBLEMS EVER SINCE. IN THE FIRST WEEK I BROUGHT IT THE TIMING BELT HAD BROKE. SOON AFTER THE TRANSMISSION MESSED UP AND WAS TOLD THE ENGINE NEEDED TO BE REBUILT. THANKS TO MY EXTENDED VEHICLE WARRANTY (NOT BY SUZUKI) I WAS ABLE TO GET THIS FIXED WITHOUT PAYING OUT OF POCKET. NOW NOT EVEN TWO YEARS LATER I AM BEING TOLD THAT THE FRONT STRUT MOUNT AND STRUTS ARE GOING BAD AND NEED TO BE REPLACED (ESTIMATED AT $687.00). IN ADDITION TO THAT ALL FOUR OF MY DOOR HANDLES ARE BROKEN AND HAVE BEEN FOR SOME TIME AFTER BREAKING OFF WITH A SIMPLE TOUCH. WITH THE PAINT CHIPPING OFF ON THE OUTSIDE DOOR HANDLES AS WELL. I HAVE NO MONEY TO PAY FOR ALL THE REPAIRS ON THIS VEHICLE AS I HAVE BEEN PAYING IT ON FOR THE LAST FIVE YEARS AND IT IS ALMOST PAID FOR BUT I CANNOT CONTINUE TO ENDURE COUNTLESS REPAIRS I AM HAVING TO GO THROUGH WHILE DRIVING THIS CAR. I DO NOT GO ANYWAY EXCEPT FROM WORK TO HOME IN MY CAR AND I DO NOT UNDERSTAND WHY I AM HAVING ALL OF THESE PROBLEMS WHEN THE CAR WAS SUPPOSE TO BE BRAND NEW WHEN I BOUGHT IT. I AM AFRAID TO DRIVE THIS CAR EVEN AS SIMPLE AS GOING TO THE STORE BECAUSE I DO NOT KNOW WHAT WILL HAPPEN. I WILL NEVER BUY ANOTHER SUZUKI AGAIN. *TR

ENGINE LIGHT COMES ON AND GOES OFF. CAR HAS PROBLEMS STARTING: SOMETIMES IT STARTS IN PARK, SOMETIMES IT WILL ONLY START IN NEUTRAL, OTHER TIMES I HAVE TO GO THROUGH ALL THE GEARS AND GO BACK TO NEUTRAL. TRANSMISSION RANGE SENSOR SEEMS TO BE PROBLEM FROM MY ONLINE RESEARCH. *TR

TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STARTED TO HESITATE AS IF IT WERE ATTEMPTING TO STALL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE TRANSMISSION RANGE SWITCH NEEDED TO BE REPLACED. THE CONTACT HAD THE DEALER REPLACE THE TRANSMISSION RANGE SWITCH FOUR TIMES, BUT THE FAILURE CONTINUED TO RECUR. THE CONTACT STATED THAT AFTER THE SECOND REPAIR, THE MANUFACTURER ASSISTED WITH 100 PERCENT OF THE REPAIR COSTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 73,000. *TR

WE GOT INTO OUR CAR AT THE AIRPORT AFTER A FRIEND DROVE MY CAR OVER & PICKED US UP. THE CAR WAS RUNNING WHEN WE GOT IN. AS SOON AS MY HUSBAND SAT IN THE FRONT PASSENGER SEAT, THE CLOCK STARTED FLASHING & AIRBAG LIGHT CAME ON & STAYED ON WHILE DRIVING. I CALLED THE DEALERSHIP, THEY WANT TO CHARGE $110 TO DIAGNOSE THE ISSUE & APPROX. $2000 TO REPLACE THE PASSENGER SEAT IF DIAGNOSIS SHOWS THE SEAT MALFUNCTIONED. THEY TOLD ME IT IS SAFE TO DRIVE BUT THE AIRBAGS WILL NOT DEPLOY IN A CRASH. THIS DOES NOT SOUND SAFE! SUZUKI SHOULD BE REQUIRED TO FIX THIS PROBLEM FREE OF CHARGE SINCE THERE ARE SO MANY OTHER COMPLAINTS OF THE SAME PROBLEM HAPPENING ON THIS YEAR & MODEL OF SUZUKI. THIS IS A SAFETY ISSUE, IT IS NOT A COSMETIC PROBLEM WITH THE TRUCK. *TR

WHILE LEAVING WORK I WAS SHIFTING OUT OF 1ST GEAR AND WHILE GOING INTO SECOND GEAR THE BIKE POPPED OUT OF SECOND GEAR AND MADE A LOUD GRINDING NOISE. AFTER IT POPPED OUT OF GEAR I HAD TO PUT MY FOOT DOWN IN ORDER TO KEEP FROM FALLING OVER CAUSE I WAS IN THE MIDDLE OF A TURN WHEN THIS HAPPENED. WHEN I PUT MY FOOT DOWN I TWISTED MY KNEE. I SPOKE WITH A SUZUKI CUSTOMER SERVICE REPRESENTATIVE THIS MORNING AND TOLD HIM I WASN'T ANGRY ABOUT MY KNEE HURTING AS IT EXACERBATED AN OLD INJURY I RECEIVED WHILST IN BASIC TRAINING WITH THE AIR FORCE. I JUST WANTED SOME ANSWERS BUT ALAS I WAS PROVIDED NONE. HE TOLD ME THAT HE WAS SORRY AND WHATNOT BUT DIDN'T OFFER ANY FIXES FOR THE ISSUE. THIS BIKE HAS A DANGEROUS FLAW AND THEY NEED TO RECALL THESE BIKES BEFORE SOMEONE GETS A MAJOR INJURY OR GETS KILLED. *TR

PULLING OUT AT A RED LIGHT THE CAR HAD NO POWER LIKE IT STOPPED WORKING OR WAS OUT OF GEAR HESITATION. CHECK ENGINE LIGHT CAME ON TRANSMISSION CODE P0705. HAD IT REPLACED AT A REPUTABLE TRANSMISSION REPAIR SHOP. SAME PROBLEM AGAIN 3/28/2013 GIVEN A REPLACEMENT PART FREE. SAME PROBLEM AGAIN 4/15/2013 GOING TO SUZUKI 4/18/2013 FOR THEM TO CHECK THE CAR. STRESSING ME OUT, I HOPE I DON'T GET KILLED BECAUSE OF THIS LOSS OF POWER. I GUESS I HAVE TO PAY FOR THIS CONTINUING PROBLEM WHICH I DON'T SEE WHY THEY DIDN'T DO A RECALL WHEN THEY ARE AWARE OF THIS ONGOING PROBLEM WITH MY CAR AS WELL AS OTHERS. *TR

SEEMS TO BE A COMMON PROBLEM WITH THIS VEHICLE AND OTHER SIMILAR MODELS GOING BACK 4 YEARS. CAR HIT 80000 MILES AND THE TRANS RANGE SENSOR WENT OUT. CAR GOES INTO "LIMP MODE" BECAUSE THE COMPUTER THINKS THERE'S SOMETHING WRONG WITH IT, WHEN THE REALITY IS A BAD SENSOR NOT AN ACTUAL MECHANICAL PROBLEM. THAT AND THE PROBLEM IS INTERMITTENT. SOMETIMES OCCURS JUST AS CAR IS STARTED AND PUT IN GEAR, AND SOMETIMES NOT AT ALL. (CHECK ENGINE LIGHT GOES OFF AND ON WITH EACH INCIDENT OR NEW STARTING OF THE VEHICLE.) THE SAFETY ISSUE IS THAT BECAUSE IT IS IN LIMP MODE, YOU CANNOT ACCELERATE QUICKLY AND THE CAR MAY EVEN ROLL BACKWARDS ON HILLS IF YOU HAVE TO STOP, AS HAPPENED TO ME THIS MORNING WHILE TAKING SON TO SCHOOL, HAD TO HOLD THE BRAKE AND REV THE (AUTOMATIC!) ENGINE UNTIL I FELT IT PULLING TO MAKE IT UP THE HILL. CAN SOMETIME STOP AND TURN THE CAR OFF, THEN BACK ON AND ISSUE GOES AWAY. HAVING A HARD TIME BELIEVING THAT AFTER 7 YEARS OF COMPLAINTS A RECALL HASN'T ALREADY BEEN ISSUED SINCE THIS IS AN OBVIOUS BLATANT DEFECT. *TR

MY SUZUKI SX-4 HAS SHOWN AN AIRBAG WARNING LIGHT FOR JUST OVER TWO YEARS. THIS BEGAN JUST SHORTLY AFTER THE WARRANTY PERIOD EXPIRED. I RESEARCHED THE PROBLEM ONLINE, AND FOUND THAT THIS IS A COMMON ISSUE, AND THAT MOST CASES REQUIRED A REPAIR IN EXCESS OF $1000. RECENTLY, SUZUKI ISSUED A REPAIR EXTENSION FOR THE AIRBAG SYSTEM, BUT MY SITUATION CONVENIENTLY DOES NOT QUALIFY. APPARENTLY, THE DIAGNOSTIC CODE IS DIFFERENT FROM WHAT SUZUKI ISSUED THE EXTENSION FOR. I WAS TOLD THIS MORNING BY A SUZUKI DEALERSHIP THAT I MUST PAY ANOTHER $95 FOR DIAGNOSTICS TO FIND OUT WHAT THE DIAGNOSTIC CODE MEANS. THIS IS NOT ACCEPTABLE. I HAVE TRIED TALKING TO REPRESENTATIVES AT SUZUKI'S "CUSTOMER RELATIONS" DEPARTMENT, BUT TO NO AVAIL. THEY INSIST THAT THIS ISSUE IS NOT COVERED UNDER THEIR REPAIR EXTENSION, AND THAT I MUST PAY FOR ADDITIONAL TESTING, AND REPAIR IN ORDER TO RESOLVE THIS ISSUE. MY ONLINE RESEARCH HAS REVEALED THAT THIS ISSUE IS WIDESPREAD, AND IT SHOULD NOT BE CONSIDERED TO BE A NORMAL WEAR AND TEAR, OUT OF WARRANTY ISSUE. THIS IS A SERIOUS SAFETY PROBLEM. *TR

VEHICLE PURCHASED NEW ON 10/30/2007, AND SERVICED REGULARLY AT LOCAL DEALER. INITIAL REPORTS OF "PASSENGER AIR BAG" LIGHT IGNORED REPEATEDLY BY DEALER. ON 3/23/2008 WHILE VEHICLE WAS MOVING IT WAS BACKED INTO BY A TOYOTA CAMRY. THE CAMRY HAD MINIMAL DAMAGE, BUT THE SUZUKI SUSTAINED MORE THAN $4700 IN DAMAGE. NUMEROUS CALLS TO POLICE ENSUE AND FINALLY AFTER 2 HOURS, A FLORIDA HWY. PATROL OFFICER RESPONDS. HE REFUSED TO MAKE/TAKE A REPORT AS HIS SHIFT IS ABOUT TO END. HE HAD A VERY DEMEANING ATTITUDE AND WAS QUITE AGITATED. WHILE INJURIES WERE SUSTAINED, NO ONE KNEW THE EXTENT OF THEM AT THE TIME OF THE INCIDENT. NONE OF THE 7 AIRBAGS DEPLOYED AND THE AIRBAG LIGHT NEVER CAME ON. THE CAR ITSELF WAS SEVERELY DAMAGED AND ALMOST TIPPED COMPLETELY OVER ONTO ITS ROOF. THE PASSENGER LATER LEARNED THAT THE REASON FOR HER SEVERE PAIN AND INABILITY TO WALK 3 WEEKS AFTER THE ACCIDENT WAS DUE TO A SEVERED HIP JOINT. OF COURSE THE CAMRY DRIVER'S GEICO INSURANCE HANDLED THE INITIAL CLAIM AND REPAIRED THE SUZUKI. THEY BALKED AT THE INJURIES, BUT AFTER RETAINING COUNSEL FINALLY PAID OUT A SMALL PORTION ON THE MEDICAL; THE PASSENGER HAS PERMANENT LIFE LONG PROBLEMS AS A RESULT, LOST HER JOB AND HAS A LARGE PARTIALLY UNPAID MEDICAL BILL. THE VEHICLE WAS "OKAY" AFTER THE REPAIR AND THEN AT 51310 MILES THE "AIR BAG" LIGHT CAME ON AND STAYED ON. REPORTS TO NHTSA AND SUZUKI WENT COMPLETELY IGNORED SINCE THERE WERE NOT ENOUGH SUZUKI'S SOLD. SUZUKI ADVISED OWNER TO CONTINUE MAKING CAR PAYMENTS, INSURANCE PREMIUMS ETC., BUT DO NOT DRIVE VEHICLE AS THEY WOULD NOT BE RESPONSIBLE FOR INJURIES NOW THAT THEY WERE AWARE. WHAT A COMPLETE JOKE! OWNER HAD TO SELL CAR AS TRANSPORTATION WAS NEEDED; WHY MAKE PAYMENTS ON SOMETHING YOU CAN'T DRIVE. GM OWNED THE SUZUKI DIVISION AT THE TIME AND HAVE SINCE CLOSED THE SUZUKI DIVISION. THEY AGAIN GOT OFF WHILE OTHERS SUFFER FOR THE REST OF THEIR LIVES! *TR