SUZUKI Complaints

On my Suzuki XL-7, I have 2 recalls: 1. Fuel pump 2. Windshield clamp. I'm trying to find a dealer to repair the recalls? Can you provide to me any Phoenix area dealer that can fix these two recalls? Thanks.

The contact owns a 2004 Suzuki Aerio. The contact stated that the gear shifter was loose. The gear shifter was shifted, but the vehicle failed to respond. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 220,886.

The factory headlights are not capable of safely illuminating the roadway while operating the motorcycle at night.

The contact owns a 2013 Suzuki Kizashi. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that an unknown warning light was illuminated. The contact allowed the vehicle to cool down. The contact restarted the vehicle, and the system was independently reset. The vehicle was driven to the residence. The vehicle was then taken to an independent mechanic, but was unofficially diagnosed with PTU failure. The contact was advised to take the vehicle to the dealer. The dealer was made aware of the failure. The contact was advised to bring the vehicle to the dealer for a diagnostic test. The contact stated that the closest dealer was located over an hour away, and the vehicle was not taken to the dealer. The contact was fearful of driving the vehicle on the highway because of the persistent failure. The manufacturer was made aware of the failure but provided no assistance. The contact referenced NHTSA Campaign Number: 18V331000 (Power Train), with a similar failure description; however, the VIN tool information was not available. The failure mileage was approximately 80,000.

Headlight does not provide adequate illumination at night, making riding extremely dangerous.

This motorcycle has been garage kept. It is in mint condition with 2114 miles on the odometer. It was purchased new in 2018. In 2024 the ABS light on the instrumentation illuminated. I tested the brakes to see if the ABS still worked, but it does not work. The rear tire can be locked up to skid, and the ABS does nothing. It used to work in years prior, as I had tested it in the past by applying heavy rear brakes. According to the manual, the error code #35 indicates a faulty ABS unit. The trouble-shooting is to test for 12 volts at the connector to the ABS unit. I put the bike into service mode, I got error code 35, and I tested the voltage to the unit and it was over 12 volts. I went online and discovered that ABS units failing on this motorcycle is not a rare event. I also learned that the old ABS unit 55610-28K00 has been superseded with part number 55610-2K01. This would indicate an issue with the earlier unit. The replacement cost is list price of $986.42, sale price of $828.59. This part can be found under "Hydraulic Unit" on the OEM parts schematic. Non-functioning ABS, especially on the front wheel, can be very dangerous and lead to serious injury or death during an emergency brake application on a motorcycle. I contacted Suzuki Motors of America. They have no recall on the ABS unit, and they offered no assistance due to the warranty being expired. Yet they have a new part number, replacing the old part for some reason. They must be aware of a high failure rate of the original ABS unit. I feel that it is very irresponsible for Suzuki Motors to send out motorcycles with faulty ABS units and not do something to remedy the dangerous situation this creates. The consumer's only option at this point is to have the ABS unit replaced at well over $1000 when factoring in taxes and labor charges. If you can, please check to find out how many ABS units they have sold due to this issue. Thank you.

I am submitting a formal complaint regarding a stalling issue with my 2023 Suzuki GSX-S1000GT+. Issue Summary: The motorcycle starts normally when cold. However, once I begin riding and pull in the clutch to stop (such as at a stop sign or traffic light), the engine stalls unexpectedly. The stalling occurs intermittently during this phase and continues until the engine reaches full operating temperature. At that point, the issue no longer occurs. When the engine stalls and I attempt to restart it, it will not restart unless I apply throttle manually. Simply pressing the starter without throttle input results in a no-start condition. Key Observations: Cold Start: Starts up as designed. Initial Riding Phase: Engine stalls when pulling in the clutch to stop. Restart Difficulty: Engine will not restart unless throttle is applied manually. Post Warm-Up: Once at operating temperature, the issue is no longer present. Performance: The motorcycle runs smoothly under load and throttle aside from this stalling condition. Diagnostics: No DTCs are stored and no check engine light is illuminated. Safety Concern: This issue poses a serious safety risk. The stalling is intermittent and unpredictable, which can leave the motorcycle incapacitated in traffic or at intersections. This creates a hazardous situation for the rider, especially when the engine fails to restart without applying throttle—a detail that could easily be overlooked during a critical moment. Technical Assessment: Based on my professional experience, this appears to be a calibration or software logic issue rather than a component failure. The ECU does not seem to manage throttle plate position or idle control properly during transitional warm-up phases. As the motorcycle accumulates mileage, the issue has become more noticeable, suggesting a drift in adaptive values or insufficient compensation in the ECU’s warm-up strategy.

The Air Bag Light remain on . The vehicle was checked in a scanner and the codes B1312 and B1319 where found..I want to know if are recalls for this car. If yes What dealer in Puerto Rico can repair it.

The contact owns a 2006 Suzuki LS650P. The contact stated that while riding at an undisclosed speed, there was an abnormal sound coming from the motorcycle that sounded like metal on metal. After a visual inspection, the contact observed that the fuel tank was not secured to the motorcycle and was able to move freely as the rear bracket was fractured. No warning lights were illuminated. The motorcycle was not taken to the dealer or an independent mechanic. The motorcycle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 06V013000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 24,000.

Purchased car from family friend about two weeks ago. First day we got the car, it shifted extremely hard. The transmission is causing the RPMs to rise RAPIDLY when trying to shift gears. It also cut ALL movement to the vehicle, meaning could not move forward or reverse. Hard shifting or not shifting at all. Had to get it towed to my home. Tried changing the transmission fluid and also the filter. No success. Car still not working correctly