SUZUKI Complaints
View complaints related to SUZUKI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 SUZUKI VERONA- MIDDLE ISLAND, NY
TRY TO ACCELERATE FROM A STOP, THERE IS NO ACCELERATION FOR AT LEAST 3 SECONDS- THE CAR WILL THEN BUCK AND GO- VERY DANGEROUS WHEN TRYING TO GET OUT OF A BLOCK OR DRIVING ON A HIGHWAY. MECHANIC HAS IT AGAIN- CODES THAT COME UP MEAN NOTHING. PLEASE HELP- IT;S MY DAUGHTER'S CAR AND SHE IS ONLY 17 GOING TO DRIVE TO COLLEGE WHICH IS 40 MILES AWAY ON THE HIGHWAY. *TR
Source: NHTSA WEB SITE -
2008 SUZUKI FORENZA- ORLANDO, FL
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE PARKED, SMOKE STARTED TO EMIT INSIDE OF THE VEHICLE AND FLAMES EMERGED FROM UNDER THE LEFT SIDE OF THE STEERING COLUMN. THE FLAMES SPREAD THROUGH THE ENTIRE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE FIRE COULD HAVE BEEN CAUSED BY A WIRING MALFUNCTION. THE VEHICLE WAS NOT REPAIRED OR REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SUZUKI FORENZA- LELAND, NC
WE WERE IN OUR APARTMENT WHEN THE COMPLEX MAINTENANCE WORKER KNOCKED ON OUR DOOR AND SAID OUR CAR WAS ON FIRE. THE CAR WAS OFF, SITTING IN THE PARKING LOT UNUSED. WE WENT OUTSIDE AND WAITED FOR THE FIRE DEPARTMENT TO ARRIVE, AND PUT OUT THE FIRE. IT WAS FOUND THAT THE WIRING BEHIND THE FUSE PANEL HAD CAUGHT FIRE AND CAUSED EXTENSIVE DAMAGE TO THE DASH AND DOOR PANEL. IT WAS AFTER THIS THAT WE FOUND OUT THERE WAS A RECALL ON OUR VEHICLE WE HAD NOT BEEN NOTIFIED ABOUT. *TR
Source: NHTSA WEB SITE -
2010 SUZUKI KIZASHI- STATESVILLE, NC
IN THE PAST 13 MONTHS I HAVE HAD TO HAVE A ENGINE REPLACEMENT IN WHICH THE VEHICLE WAS POURING CARBON MONOXIDE INTO THE CAR, I WENT TO PICK THE VEHICLE UP AFTER BEING REPAIRED FOR OVER A MONTH AT THE SUZUKI DEALERSHIP IN CHARLOTTE, NC. I DROVE THE CAR APPROXIMATELY 1.5 MILES AWAY WHERE THE VEHICLE CUT OFF AS I WAS MAKING A TURN INTO A BUSY INTERSECTION LEAVING ME STRANDED IN THE MIDDLE OF TRAFFIC. AFTER SEVERAL MORE WEEKS OF BEING AT THE DEALERSHIP I LEFT WITH A NEW TRANSMISSION ALONG WITH THE NEW MOTOR. 6 WEEKS LATER THE TRANSMISSION BROKE DOWN AGAIN WHEN I WAS DRIVING DOWN THE INTERSTATE WITH MY DAUGHTER IN THE CAR. THE TRANSMISSION WAS REPLACED AT A SUZUKI DEALERSHIP IN HICKORY, NC. I WAS ABLE TO DRIVE THE CAR FOR 6 MORE WEEKS WHEN THE VEHICLE BROKE DOWN FOR A THIRD TIME WHILE I WAS DRIVING THROUGH A BUSY INTERSECTION. NONE OF THESE BREAK DOWNS HAVE RESULTED IN AN ACCIDENT BUT I FEAR THE TROUBLE WITH THIS CAR IS ENDANGERING MY LIFE AND MY CHILD'S LIFE. I HAVE HAD A SUZUKI ENGINE EXPERT FROM THE HICKORY SERVICE CENTER LOOK AT MY CAR AND HE CAN NOT FIGURE OUT WHY THE VEHICLE CONTINUES TO BREAKDOWN THE LAST TIME THE TRANSMISSION WAS REPLACED IN JANUARY OF 2014 I HAD TO REPLACE THE FRONT TIRES I WAS TOLD AN ALIGNMENT WAS NEEDED BECAUSE THE CAR WAS DESTROYING IN THE INNER SIDE OF MY FRONT TIRES. I HAVE HAD TWO ALIGNMENTS AND A WHOLE NEW SET OF TIRES ON THE FRONT OF MY CAR AND AGAIN I AM NEEDING TO REPLACE THEM AND NO ONE CAN TELL ME WHY THIS IS HAPPENING JUST THAT THIS CAR IS PROBLEMATIC. I FEAR THAT I HAVE EXHAUSTED ALL OTHER RESOURCES I WAS SOLD A LEMON AND IF I HAD PURCHASED THE VEHICLE NEW SUZUKI WOULD OF BEEN OBLIGATED TO REPLACE THIS VEHICLE UNDER LEMON LAW BUT BECAUSE I PURCHASED THIS VEHICLE USED. I PURCHASED SOMETHING THAT I FEEL COULD ENDANGER MY CHILD OR MYSELF. *TR
Source: NHTSA WEB SITE -
2004 SUZUKI GRAND VITARA XL-7- LITTLETON, CO
THIS PROBLEM WAS FIRST NOTICED AT APPROXIMATELY 40,000 MILES IN 2009 BUT DISAPPEARED THEN RETURNED IN 2013. THE CLOCK/TEMP WOULD FLASH AND THE PASSENGER AIR BAG LIGHT WOULD STAY ON. AT TIMES WE WERE ABLE TO STOP THE VEHICLE, TURN IT OFF, THEN RESTART AND ATTACH THE PASSENGER SEATBELT ONLY AFTER THE INITIAL PASSENGER SEATBELT LIGHT CAME ON AND THE FLASHING WOULD STOP. HOWEVER THE INCIDENTS HAVE BECOME MORE FREQUENT AND NOW THE CLOCK/TEMP CONTINUES TO FLASH, THE PASSENGER SEATBELT LIGHT STAYS ON AND NOTHING CAN BE DONE TO TURN IT OFF. CALLED THE DEALER WHO SAYS THE FRONT SEAT NEEDS TO BE REPLACED EVEN THOUGH THERE ARE NO CODES WHEN CONNECTED TO THE DIAGNOSTIC COMPUTER. AFTER TALKING TO OTHER SUZUKI OWNERS WE FOUND THIS HAS BEEN A COMMON PROBLEM AND APPEARS TO BE A DEFECT IN MANUFACTURE YET THERE HAVE BEEN NO RECALLS. *TR
Source: NHTSA WEB SITE -
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2006 SUZUKI XL-7- STOCKBRIDGE, GA
I WAS DRIVING DOWN THE HIGHWAY AND WITHOUT WARNING MY BACK AXLE CAME OFF. I WAS ABLE TO SAFELY MOVE MY VEHICLE OVER TO THE RIGHT SHOULDER. I HAD BEEN TRAVELING WITH MY FAMILY THE SPARKS CAUSED THE VEHICLE TO CAUGHT ON FIRE. I TOOK THE TRUCK TO THE BODY SHOP AND NO ONE COULD GIVE ME A EXPLANATION AS TO WHY THE AXLE CAME OFF. MY TRUCK IS CURRENTLY BEING REPAIRED, THIS HAS COST ME UNFORESEEN EXPERIENCES FOR CAR RENTALS AND MISSING WORK TO GET MY VEHICLE REPAIRED. *TR
Source: NHTSA WEB SITE -
2007 SUZUKI FORENZA- CONYERS , GA
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE POWERING OFF THE VEHICLE, SMOKE EMITTED FROM THE INSTRUMENT PANEL AND CAUGHT ON FIRE. THE CONTACT STATED THAT THE FIRE SPREAD TO THE INTERIOR OF THE VEHICLE. THE FIRE DEPARTMENT WAS NOT CALLED TO EXTINGUISH THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 65,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 SUZUKI INTRUDER- MUSKEGON, MI
TL* THE CONTACT OWNS A 2001 SUZUKI INTRUDER 1500 MOTORCYCLE. THE CONTACT STATED WHILE DRIVING 75 MPH, THE FRONT TIRE VALVE STEM FRACTURED. THE MOTORCYCLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE VALVE STEM NEEDED TO BE REPLACED. THE MOTORCYCLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,800 AND THE CURRENT MILEAGE WAS 30,950. THE VIN WAS NOT INCLUDED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SUZUKI GRAND VITARA- FORT COLLINS , CO
LOW BEAM HEADLIGHT BULBS (H7) FAIL EVERY OTHER MONTH. I'VE SPENT ABOUT 150-200 US DOLLARS EVERY YEAR ON HEADLIGHT BULBS SINCE I BOUGHT THE CAR NEW IN 2007. WIRING HARNESS FOR H7 BULB SHOW SIGNS OF EXCESSIVE HEAT (MELTING AND BURN MARKS) ON PLASTIC AND METAL PARTS. I'VE ALWAYS USED NITRILE GLOVES, PAPER TOWELS, AND BULB GREASE (DI-ELECTRIC) TO INSTALL BULBS AND WIRING HARNESS. DESPITE ALL THE PRECAUTIONS WORKING WITH THESE BULBS THEY ALWAYS FAIL WITHIN 3 OR 4 MONTHS. THE CONCERN IS SAFETY AND PREVENTING AN ACCIDENT DUE TO DEFECTIVE PARTS.
Source: NHTSA WEB SITE -
2007 SUZUKI FORENZA- COLUMBUS, OH
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE REVERSING OUT OF A RESIDENTIAL DRIVE WAY AT APPROXIMATELY 5 MPH, THE PASSENGERS SIDE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MENTIONED THAT ALTHOUGH THE SEAT WAS OCCUPIED THE AIR BAG LIGHT REMAINED ON. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE PASSENGER SEAT AIR BAG LIGHT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 76,000 AND THE CURRENT MILEAGE WAS 77,000. UPDATED 9/2914*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE