2022 TESLA MODEL X Complaints

I entered into my vehicle and was notified climate system was having issues and needed service. The system was working fine earlier in the day but when I left work it never got warm. On my way home, driving became difficult when simple features like defrosting the windshield did not work. I called Tesla and the remedy was unsatisfactory no loaner vehicle nothing they also didn’t have appointments till 20 days later. It’s February this is unacceptable and unsafe. Heating in the winter in a vehicle is a necessity and needs to be addressed in a timely matter. I am hoping this information can lead to having Tesla change and improve a system that failed 6 months and 9K miles after I took delivery of my car.

The contact owns a 2022 Tesla Model X. The contact stated that the car seat sensor was not functioning properly. The vehicle was taken to the dealer for a diagnostic test. The contact was informed that the vehicle failed to detect aftermarket car seats. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 9,000.

The contact owns a 2022 Tesla Model X. The contact stated that after his wife had entered the parked vehicle and the driver's door was still open, the vehicle experienced unintended acceleration, causing the vehicle to drive over a curb, into a ravine, and then crash into a tree. No warning lights were illuminated. A police report was not filed due to the contact's wife not sustaining injuries. The vehicle was towed to a local dealer; however, the vehicle was not diagnosed or repaired and was then towed to an independent mechanic, where it remained awaiting diagnosis and repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 200. The contact noted that the actual failure mileage was 1,646.

This happened with my new Tesla Model X Plaid with installed Self Drive software. The AUTOPILOT or SELF DRIVE mode was NOT enabled when the incident happened. Turning into a parking spot at a Target superstore, (next to a damaged at the rear end car, parked to the left of the spot I was pulling into), the car went out of control with unintended acceleration as if the car's Emergency Evasion system got activated unintentionally. It went over the curb and made a turn on it's own on the grassed divider and came to a stop on it's own, while I was trying to apply breaks all along. It caused damage to other cars but fortunately no people were harmed. This incident happened end of July of 2022 and I have since repeatedly tried to get answers from Tesla. There have been multiple other incidents of unintended acceleration reported by other drivers of Tesla with two incidents resulting in loss of lives. My car finally got repaired and has been released to me saying they have tested and found it safe to drive although I was told with regards to my incident "the engineering case is still open with no resolution at this point". I had requested a master technician to check my car but that has not been arranged yet. I have repeatedly contacted the local Tesla service center manager who has not been able to get an answer from her team with regards to the cause of the problem but at the same time was told that the current issues do not warrant repurchase of the car like I had requested.

Horn is not in center of yolk steering wheel. Since the horn button is offset from center, it is always in a different location. This is a very serious safety hazard when faced with an emergency situation. There have been quite a few times when I have been unable to quickly locate the horn button. This can be summed up in two words - “Extremely Dangerous”.

2022 Model X plaid is exhibiting “ Phantom Braking” while in autopilot mode using navigation. Vehicle abruptly brakes while driving on highway as navigation appears to become confused and thinks it is on a side street. Vehicle goes from high speeds of 70-80 mph, down to 30-40 mph. If was being followed closely, car behind Tesla would have collided with rear of vehicle. This has occurred 10+ times since purchased vehicle in February. Vehicle has just under 6000 mi. as of today. I have times/dates to include a video of one incident. I have brought it to Tesla for service on 2 separate occasions, to no avail. They say it needs the latest upgrade, which has not resolved issue.

a safety recall letter regarding the front-row curtain airbags was sent by Tesla on 6/1/2022, but no further action is taken up to this day.

Warning alerts that car "unable to charge", "acceleration and top speed reduced", "vehicle may not restart", "regenerative braking features temporarily reduced" appeared on less than 2 week old car with less than 700 miles. Car has been in service center for 3 weeks now. Tesla claims they need to change the high voltage battery pack but have not yet been able to locate a replacement. Service advisor at local Tesla Svc center told me there are several other Tesla cars on the service lot with similar issues with high voltage battery packs and are all awaiting replacement packs.

This is regarding the 2022 Tesla Model X steering wheel/yoke The button for the left and right turning signal occasionally does not work. When I tried pressing down the bottom, it is stuck and does not produce the haptic vibration It at least malfunctions once every 2-3 days. This is especially dangerous when I am merging onto the freeway, when it suddenly stops working. Tesla first address the issue by replacing the yoke/steering wheel when I brought the car into service on 9/12/2022. However, shortly after leaving the service center, the issue shows up again. I then had to submit a new service request, which was supposed to get fix/replace on 10/14/2022. However, the service center said the part is not available yet, so pushed back the appointment date to 11/07/2022 But they cannot guarantee that the part will be available on that date as well. At this point, I am driving a car that post safety risk and put others at risk, as I am not able to use the turning signal 100%. There was a few times I almost got into accidents. I mention this to Tesla service support, but they brush it off and simply said part is not available There is no urgency to fix it. I have at least 3 videos of showing the turning signal not working while I am driving. During those times, luckily I had a passenger with me that can help record. Can provide those videos if requested. Thank You

Trying to secure a backless child safety booster seat which has latch tether devices. The Tesla model X 2022 3rd row does not have the latch tether bars. I believe the brand of seat is GoFit Chicco. My 7 year old granddaughter was only restrained with the shoulder lap belt. During a forced rapid deceleration emergency stop she was choked by the seatbelt when the booster seat slid off the seat during rapid deceleration. She was not injured other than a red mark, sorry no photos, and was significantly traumatized from the incident. This booster seat has a clear warning stating the latch system is required and does not have a built in seatbelt channel since it’s backless. The 2nd row seats were in use with two other child safety seats using the latch system which provided ample protection.