2021 TESLA MODEL X Complaints
View complaints related to 2021 TESLA MODEL X. The complaints found here are submitted by actual consumers with first hand experience. There are more than 40 complaints submitted for the 2021 TESLA MODEL X. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 TESLA MODEL X- WARREN, OH
Compressor fails causing cooling of the battery to fail and AC in the car not to work. System sais AC reduced charging reduced. No Air at all. It seems to be a very common issue. This seems unsafe and is a major expense to fix. $2300+
Source: NHTSA WEB SITE -
2021 TESLA MODEL X- WARREN, OH
At 50K miles the control arms on model X seem to always fail. This is a serious safety issue. My last model X had the same issue. Also my friends who have Teslas have many control arm failures.
Source: NHTSA WEB SITE -
2021 TESLA MODEL X- Cheshire, CT
AFTER AN UPDATE I WAS REVERSING MY CAR , CAR STOPPED IN MIDDLE OF ROAD AND STEERING WHEEL LOST CONTROL WITH SIGN OF STEERING ASSIST REDUCED AND LANE DEPARTURE ..... IT WAS A DEATH SCARE. I CONTACTED TESLA, 3 WEEKS AGO AND TODAY MY CAR HAS GONE FOR REPAIR. I HEAR THAT MODEL Y AND 3 ARE RECALLED. I CAN NOT TRUST DRIVING TESLA MODEL X CAR ANY MORE.
Source: NHTSA WEB SITE -
2021 TESLA MODEL X- Lutz, FL
The contact owns a 2021 Tesla Model X. The contact stated while driving approximately 45 MPH, the vehicle lost power steering functionality with the power steering assist warning light illuminated. The contact stated that the vehicle was difficult to steer while entering a parking lot. The contact stopped and restarted the vehicle before driving back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 TESLA MODEL X- Woodside, CA
While driving, every few miles, an error will pop up on the instrument panel display that reads "Park Assist unavailable". This happens when driving normally, when not attempting to park, at any speed, with autopilot on or off. The error is accompanied by three, loud, beeps. They are of sufficient volume, and happen with sufficient frequency, that they are distracting from safe driving. They repeat every few miles, endlessly. I took the car in for service and was told the following: 1. The error is "normal". (Even though it refers to parking, and it happens when not parking.) 2. The problem cannot be fixed. 3. The sound accompanying the error cannot be muted. 4. This happens in all Tesla Model X cars. This is an ongoing issue, and occurs almost every drive. I'm supplying today's date as the "date incident occurred".
Source: NHTSA WEB SITE -
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2021 TESLA MODEL X- Fargo, ND
Hello, I wanted to alert you to Tesla's v11 software update for cars. This is the software we need to use for climate, lights, and most other functions has new and unsafe UI layout that I consider a safety issue. Icons have become tiny and difficult to see, they are also now nested in submenus, and the whole interface requires a driver to take their eyes off the road for a significantly longer amount of time to accomplish simple tasks like enabling or adjusting heating controls.
Source: NHTSA WEB SITE -
2021 TESLA MODEL X- Lafayette, CA
There is a windshield defect on MY vehicle but check the boards, it is a common problem. The windshield has a mottling defect which is not obvious in normal light BUT - drive into the sun and suddenly you are blinded. It must be a known situation as the boards report this on many different models. We have owned a prior Tesla X so it is not us getting used to the car, it is a defect.
Source: NHTSA WEB SITE -
2021 TESLA MODEL X- West Hills, CA
The front half shafts have failed 3 times already on this car, creating a safety hazard.
Source: NHTSA WEB SITE -
2021 TESLA MODEL X- APPLE VALLEY, CA
On 10-16-21 Saturday around 7:40 PM, I was going to my brother-in-law's house which is on the left side of the road I was driving. It is a single lane road in a busy residential area. I wanted to park outside of the house by the road. I took a left turn towards the gate, then slight reverse and put in drive to pull to park parallel to the road. My Tesla Model-x went into 'Sudden Unintended Acceleration' mode, went left to right to left in a violent way, picking up speed like a rocket. I applied the breaks repeatedly, but the car did not stop and continued to race on the road for about 0.3 mile where the road takes slight left turn. It went and crashed into a 40 ft tall big pine tree at probably more than 150 mph. It knocked off part of the compound wall of the owner, and passenger front tire blew away and landed in their front yard. I had the seat belt on. No other vehicle involved. I was the only occupant in the vehicle. No fire. I called 911 from my cell phone. I opened the driver side door manually and got out. Police took the report from me and took pictures. The report will be in another 3 days. Ambulance took me to hospital. Broke rt Ulna, Lumbar 2 vertebra, Pneumothorax lt lung with collapse of left lung, s/p chest tube. Also cervical muscle strain/ rupture. Discharge after 3 days. Still lot of back pain. Unable to go to work. Car is total loss. I have Tesla insurance. Reported the accident to Insurance. Adjuster still working on the claim. Requested to 'Preserve the car' for further investigation. 7-14-21: When I stop at a light, the front end of car goes up by about 4 inches. Took to Tesla service center and I was told it is adaptive suspension and it is normal. 8-10-21. When I apply break to stop at a red light, and when I turn on Left turn signal, power shuts off completely, everything blank in the middle of busy traffic, had to reset power. very scary. Happened twice. complained. Tesla remotely updated SD card. Happened again on 10-15-21.
Source: NHTSA WEB SITE -
2021 TESLA MODEL X- San Antonio, TX
The touchscreen and instrument panel/dash screen went black and shut down on several occasions while driving the vehicle. I was not able to see how fast I was going and no indication of whether my turning signal or lights were working. But mostly, it was just scary. I have documentation of all the recent occurrences that this has happened, but it has been more than that (all times on Central Standard Time): 5/5/21 - 3:30pm 5/22/21 - 11:37am 5/25/21 - 11:20am 6/1/21 - 9:18am 6/12/21 - 8:00pm 8/23/21 - Car screens did not work, but did not black out 9/10/21 - 6:50pm
Source: NHTSA WEB SITE