2021 TESLA MODEL X Complaints

Both Garnish - Fender - Front - LH Right side and Left side come loose when driving in rain. The force of wheels pushing rain water on the fender garnish causes both the left and right fender garnish 4 push clips to come loose. When this fender garnish breaks and flies off it could hit a pedestrian, another car on the road or the car it is installed on causing an accident

Steering got stuck on the road while driving. I couldnt move or change lanes. It was really scary. Then I slowed down and then I had tp pull out of the road to the shoulder. Then I waited for 20-30 mins and restarted the car. Then it worked. I was able to go home. I contacted Tesla and they said they need to look into the issue. At the service center, now they are saying they need to replace entire steering system and the cost is 5000. This is not fair and unprofessional. And it is very scary experience.

While driving our screen shut down, autopilot and GPS stopped working and the doors would not open. My kids were stuck on multiple occasions and had to climb through the front seats. Tesla has already confirmed that the Driver Assistance System ECU (Turbo A and Turbo B processors) is a known issue. Over 1600 cases reported. This defect disables safety-critical driver-assist functions without warning, which meets the federal definition of a safety defect under 49 U.S.C. § 30102. Provide a free remedy to owners — including replacement at no cost — as required by 49 U.S.C. § 30120. Telsa denied coverage because we are out of warranty. I asked whether the known issue has been reported and why it is not being covered as a known safety defect. Because the problem involves loss of a safety system, it should not be treated as routine maintenance or wear and tear. It is a known safety defect and therefore must be reported and remedied at Tesla’s expense. Tesla refuse to address my concern and would only let me talk to store manager. They told me I had to email business resolutions to get more information. I have not heard back. I was forced to spend $2k to get my car fixed

After completing a 17.5-hour, ~1,000-mile non-stop road trip from Florida to Texas using Autopilot with no interventions or issues, the following week this vehicle experienced a sudden and total steering failure while slowly turning through my residential neighborhood. The steering locked up without warning and caused the car to drift partially into the opposing lane. No power steering warning was shown prior to the failure. Tesla Service diagnosed and replaced both the Front Body Controller (Part #1585663-00-C) and the Steering Gear Assembly (Part #1070801-00-F) under warranty. This is an extremely dangerous failure scenario — had it occurred at high speed, the outcome could have been catastrophic. I am reporting this to ensure it’s documented and investigated, as it appears consistent with similar steering failure complaints in 2021+ Model X vehicles.

Driving speed limit of 50 miles an hour on a two lane road and went to push the accelerator pedal and the entire assembly snapped completely off and was unable to continue driving the car

Summary: The front suspension defect on my 2021 Model X, confirmed by St. Petersburg Service Center (Invoice #3000S0013156326), presents a serious safety hazard. Timeline & Concern: Reported Dec 4, 2024, under ESA. Example of Tesla’s delay tactics—service was scheduled only after warranty lapsed. Issue diagnosed in May 2025 as a faulty front upper control arm. Safety risk: Failure could lead to loss of control. I request a safety investigation to prevent similar unsafe compromises.

My car has 50,000 miles on it and is just over 4 years old. The steering column has failed causing it to not be able to steer. The service for this is a new steering column at a cost of over $5,000.00. The Y models and 3 models had a recall on this issue. Now it looks like the X models are having the issue as well. The consumer should not be responsible for this. It is dangerous. It is expensive to fix. A steering column should not fail at 50,000 miles. I am not the only person who has been faced with this issue. Tesla service even confirmed that they are seeing this on the X models. I think an investigation should be done. How many $5,000.00 repairs for safety has the consumer been saddled with?

Steering assist error code. Car has less than 25,000 miles and Tesla is reporting this is common and the steering rack needs to be replaced and the steering gear left hand drive. Tesla Temecula also said there was a system malfunction that caused it but they do not dig into that they just do the service for $5100. Looking online this is common.

My 2021 Tesla Model X has a serious safety issue with the driver’s door. When opened, the door swings freely with no support or soft-close resistance and can slam shut or fling wide open unexpectedly. This poses a danger to passengers and nearby people or property. I believe this issue may relate to a latch or hinge mechanism malfunction, and I am concerned about the lack of a safety interlock. I have reported this to Tesla, and they have not acknowledged it as a warranty or safety concern. I am submitting this complaint in the interest of safety for myself and other drivers of this model. I have videos and more detail but this site only allows static photos.

Windshield cracked due to defrosting; yes available for inspection upon request. If the windshield shatters due to defrosting this is serious safety risk and what can happen while driving is limited less. Vehicle was inspected by Tesla located in Peabody, Massachusetts and the representative stated they are aware, and this is why they tell customers to warm the vehicle up before turning on defrosting, in all the vehicles I've owned windshield cracking from defroster being on has never happened or been an issue. Also through research I found other Tesla owners have experienced similar. No there were no warnings of this happening outside of reading other Tesla owners experiencing this similar situation.