THOR MOTOR Complaints

Windshield wipers keep getting stuck. Passenger side gets stuck down and Driver side get stuck up. We have to pull over on side the rode and fix them. It causes a visibility issue. It also causes a risk for accidents pulling over. I have contacted Thor this morning also. We are waiting on a response from them.

On December 13, 2021 the windshield wipers failed while we were driving at about 55 mph on a highway in heavy rain and wind. The passenger side wiper arm over-traveled and jammed behind the driver side wiper arm leaving us with no windshield wipers. We pulled onto the shoulder and unjammed the wipers several times but each time they jammed again within a few minutes. We drove without wipers to the nearest exit where we spent the night on the side of the road. The next morning after the rain stopped we drove to an independent RV repair shop where the technician: "Inspected all linkages, pivot points and mounting points. Found motor linkage bent. Straightened bracket and tightened passenger side spline mount." The next time we drove in the rain, on December 29, 2021, the same thing happened after using the wipers for less than an hour. We exited the highway and drove on a secondary road to our destination in the rain without wipers. We cannot drive the vehicle in the rain in this condition again. We will contact a Thor authorized service center to arrange an inspection and repair.

Returned home from a weekend trip with the RV with no issues. Departing my home to return the RV to storage, as I was driving down the street, the RV engine stopped, no brakes, no lights, no steering, all gauges froze in position. There was NO warning lights, or other symptoms prior to the failure. Could not stop the vehicle without using the emergency brake. Vehicle would not restart. Vehicle was towed to a repair facility. Repair facility was able to start the vehicle, but could not duplicate failure.

ON FEBRUARY 2ND 2020 AS I WAS TRAVELING ON I-75 SOUTH HEADING HOME FROM CINCINNATI THROUGH KENTUCKY AT ABOUT MILE MARKER 104 IN KENTUCKY WE HEARD A RATTLING NOISE AND A WINDOW ON THE DRIVER SIDE OF MY VEHICLE SIMPLY FELL OUT ONTO THE HIGHWAY. THANK GOODNESS NO ONE WAS NEXT TO ME OR THIS COULD HAVE BEEN A SERIOUS ACCIDENT. I IMMEDIATELY PULLED OVER AND WALKED BACK TO WHERE THE WINDOW FELL OUT AND FOUND A COUPLE OF PIECES OF THE FRAME WHICH I KEPT. I DROVE TO EXIT 102 WHERE I PULLED OFF AND FOUND A PLACE TO PARK SO THAT I COULD TARP OVER THE WINDOW AND CONTINUE ON MY WAY HOME

TL* THE CONTACT OWNS A 2016 (NA) FORD F53. WHILE DRIVING 50 MPH IN THE RAIN, THE PASSENGER SIDE WINDSHIELD WIPER DISCONNECTED AND JAMMED INTO THE DRIVER'S SIDE WINDSHIELD WIPER. THE FAILURE CAUSED THE MECHANISM TO JAM AND THE WIPERS FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

WHILE TRAVELING DOWN THE ROAD IN A HEAVY DOWN POOR, THE WINDSHIELD WIPERS STOPPED WORKING. WE WERE ABLE TO PULL OFF TO THE SIDE OF THE ROAD WHERE I TRIED TO RESECURE THEM BUT TO NO AVAIL. I EVENTUALLY GOT OUR RV TO A SERVICE FACILITY AND THE TECHNICAIN TOLD US THIS WAS A COMMON PROBLEM AND THOR HAD A RECALL FOR THIS ISSUE. WE PURCHASED THIS 2016 MIRAMAR NEW BUT NEVER RECEIVED A RECALL NOTICE.

TL* THE CONTACT OWNS A 2016 THOR MIRAMAR RV WITH A 2015 FORD SUPER DUTY DRW F53 CHASSIS. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE IN RAINY OR INCLEMENT WEATHER. THE CONTACT HAD TO PULL OVER ONTO THE ROAD SHOULDER AND WAIT FOR THE RAIN OR INCLEMENT WEATHER TO STOP. THE RV WAS TAKEN TO CAROLINA CAMPERS AND RV (1705 US-601 MOCKSVILLE, NORTH CAROLINA 27028, (336) 753-0777) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. THE WINDSHIELD WIPER MOTOR WAS NOT REPLACED. THE CONTACT STATED THAT THE WINDSHIELD WIPER MOTOR WAS PREVIOUSLY REPLACED BY AN UNKNOWN DEALER, BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE FAILURE OCCURRED FOR OVER THREE YEARS. THE CONTACT ALSO STATED THAT HE RECENTLY RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V162000 (VISIBILITY). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

ONLY ENTRANCE DOOR LOCK CYCLINDER BREAKS. CANNOT ENTER OR LEAVE THE MOTORHOME. TRI MARK IS THE MAKER OF THE LOCK. CAN HAPPEN DRIVING UP THE ROAD OR STATIONARY. I CONTACTED THORR WHO SAID IT WAS TRIMARK AT FAULT. TRIMARK SAID THOR ORDERING ZINC CYCLINDERS INSTEAD OF STEEL. THOR AT FAULT.

ON APRIL 06, 2018, A TECHNICIAN PERFORMED A REPAIR TO MY WINDSHIELD WIPER SYSTEM BY TIGHTENING THE MAIN BRACKET AND ADDING EXTRA SCREWS TO SECURE THE ASSEMBLY. HOWEVER, ON 06/26/2018 THE PROBLEM RESURFACED. THE PASSENGER SIDE WIPER GOT STUCK UNDER THE DRIVER SIDE WIPER DURING A RAINSTORM WHILE I WAS DRIVING ON AN EXPRESSWAY. I AM ATTACHING A PICTURE OF THE PROBLEM. THIS PROBLEM HAS NOW HAPPENED TWICE AND I AM CONCERNED THAT THIS WILL HAPPEN AGAIN AND CAUSE AN ACCIDENT. ON APRIL 06, 2018, YOUR TECHNICIAN PERFORMED A REPAIR TO MY WINDSHIELD WIPER SYSTEM BY TIGHTENING THE MAIL BRACKET AND ADDING EXTRA SCREWS TO SECURE THE ASSEMBLY. HOWEVER, YESTERDAY THE PROBLEM RESURFACED. THE PASSENGER SIDE WIPER GOT STUCK UNDER THE DRIVER SIDE WIPER DURING A RAINSTORM WHILE I WAS DRIVING ON AN EXPRESSWAY. I AM ATTACHING A PICTURE OF THE PROBLEM. THIS PROBLEM HAS NOW HAPPENED TWICE AND I AM CONCERNED THAT THIS WILL HAPPEN AGAIN AND CAUSE AN ACCIDENT. SERIAL # HAR032N0033073

EXIT DOOR LOCK BROKE, PREVENTING US FROM EXITING THE MOTORHOME. TRIMARK BRAND LOCK SET IS BOTH A DEAD BOLT AND SPRING LATCH. SPRING LATCH BROKE INTO TWO PIECES AND REMAINED IN THE LOCKED POSITION. TRIMARK HAS MADE A REPLACEMENT LOCK SET TO REPLACE THIS DEFECTIVE SET. SO TRIMARK IS AWARE OF THIS ISSUE. THOR ONLINE FORUM AND OTHER RV FORUMS REPORT THIS DEFECT AND OTHERS NECESSITATING VEHICLE EXIT VIA A WINDOW. IN AN EMERGENT NEED TO EXIT THE VEHICLE, THIS DEFECT COULD PROVE DISASTROUS. WE WERE PARKED WHEN THIS HAPPENED TO US. THERE WAS NO PRIOR WARNING THAT THE LOCK SET WAS FAILING. *TT