2015 THOR MOTOR COACH ACE Complaints

View complaints related to 2015 THOR MOTOR COACH ACE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 10 complaints submitted for the 2015 THOR MOTOR COACH ACE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 THOR MOTOR COACH ACE
    - Brentwood, CA

    We have been experiencing multiple issues with the electrical system in our RV. There was a serious safety event to took place, where the wiring box under the bed created smoke and we could smell plastic burning. When investigated by my husband, he found that the box under the bed that housed all the wires for the RV had burn marks on the inside of the box and the wires and wire caps had melted. Then we started having issues with the generator not working, and were unable to use the generator. We had to pull the generator and taken it too a generator repair shop and found that the wires inside the generator were melted and were told it was unrepairable. The dealer that we purchased the RV from, will not help us. But this has to be a big issue with this model because we had met someone from a camp ground that had the same RV and they had to same electrical issues.

    Source: NHTSA WEB SITE
  • 2015 THOR MOTOR COACH ACE
    - LEE, NH

    AFTER SMELLING A BURNT SMELL, I INVESTIGATED AND FOUND BURNT AND MELTED WIRE NUTS WITHIN THE POWER TRANSFER SWITCH. NUMEROUS SAME ISSUES ARE REPORTED ON THE THOR RV BLOG SITE. IT APPEARS THAT THEH WIRE NUTS COMMONLY USED IN HOUSEHOLD CONSTRUCTION COME LOOSE WHEN USED IN A MOVING VEHICLE.

    Source: NHTSA WEB SITE
  • 2015 THOR MOTOR COACH ACE
    - MONEE, IL

    CSPC: RV DOOR LATCH BROKE. WAS NOT ABLE TO EXIT THE VEHICLE. LATCH FRACTURED AND COULD NOT BE ACTUATED BY THE HANDLES. *DT *JS *TT

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 THOR MOTOR COACH ACE
    - MONEE, IL

    DOOR LATCH FAILED. WAS NOT ABLE TO EXIT VEHICLE. LATCH BROKE SO THAT LEVERS DID NOT ACTUATE THE LATCH.

    Source: NHTSA WEB SITE
  • 2015 THOR MOTOR COACH ACE
    - WESTVILLE, IL

    TL* THE CONTACT OWNS A 2015 THOR MOTOR COACH ACE. WHEN THE CONTACT ATTEMPTED TO OPEN THE MAIN ENTRANCE DOOR, THE LATCHED FAILED TO OPEN AND FRACTURED. THE CONTACT HAD TO USE PLIERS TO GET THE LOCK TO TURN, BUT FAILED. THE CONTACT MENTIONED THAT THE DOOR KNOB WAS MADE OF CAST ZINC. HE ATTEMPTED TO REMOVE THE SCREW, BUT THE DOOR FAILED TO OPEN. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE