THOR MOTOR COACH Complaints

The wall has separated from both sides of the unit. As well as The roof is leaking water. The unit has been sent to the manufacturer and dealer over 15 times.

Multiple power train failures while driving on interstate shutting down Highway due to the inability to move vehicle. 6 instances now where I have received warning lights of hill assist, traction control, collision control and other features being disabled while moving.

The initial brake pedal press is soft and travels nearly to the floorboard. A quick subsequent press of the brake pedal, or "pumping the brakes," changes the pedal travel and sensitivity. This condition has eluded repeated repair attempts by the service center and the chassis manufacturer's team of engineers. The chassis manufacturer has sent its engineers to the service location for hands-on evaluation and repair attempts, to no avail. Parts replaced during the service center's repair attempts include the calipers, pads & rotors, brake lines, brake master cylinder, brake booster, ABS unit, and many quarts of brake fluid. Safety is at risk for the driver as well as others due to inconsistent brake pedal feel and performance on an 18,000lb GVWR vehicle traveling on public roadways. There were no warning lamps or other messages displayed. The service center has indicated their network of shops has had at least 15 similar complaints on similar year & model RVs as of approximately the 2nd of March, 2023.

The contact owns a 2022 Thor Motor Coach Scope. The contact stated while driving approximately 35 MPH, the awning opened independently and then detached from the vehicle. The contact pulled over to attempt to reattach the awning but was unable to do so. The contact called the dealer however, the contact was unable to take the vehicle to the dealer. The vehicle had not been repaired. The contact found that the failure was related to NHTSA Campaign Number: 23V068000 (Equipment) however, the vehicle was not included. The contact was unsure if the manufacturer had been contacted. The approximate failure mileage was 10,000.

Recall notices 23V138 and 23V161 for our vehicle. We have never received notice for either one of these. The repairs have never been done. When I researched our VIN number it stated to notify NHTSA if manufacturer has failed to remedy.

Re: NHTSA #21V-921 Referring to this recall, when Freightliner performed this recall, they removed the stem extension without replacing it with a properly functioning stem extension. I consider this repair to be unacceptable as it does not provide access to the air stem on the inner rear tires without having to jack up the Motorhome and crawling underneath the vehicle. Properly functioning stem extension are readily available as millions of Semi Trucks operate with them daily. I have tried to contact Freightliner’s Warranty Dept. without benefit of a reply. It is my evaluation that this recall has not been properly performed.02

The contact owns a 2022 Thor Motor Coach Scope constructed on a 2021 Ram Promaster 1500 Chassis. The contact stated that while the awning was closed, the awning extended unintentionally. Additionally, the awning made an abnormal sound. The contact related the failure to NHTSA Campaign Number: 23V068000 (Equipment). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,600.

The rear frame that the trailer hitch is attached to has cracked and trailer hitch began to fail.the hitch metal also cracked and the hitch started to fall down,dropping the front of the trailer.if the trailer hitch dropped of completely,the safety devices of the trailer would not have worked. Since the safety chains and emergency brake cable are attached to the hitch,the trailer would be free wheeling down the highway. This would then probably hit another vehicle possibly causing injury or death. The is a Lippert brand hitch. Tag on hitch states 8000 GVW and 500 lb tongue weight. Trailer was less than 4000lbs. And less then 500 tongue weight.

There is an issue with the dash of this vehicle. The dash AC button does not work at all, and the pre collision is not working either. The Ford dealerships local to me refuse to even look at it, even though there is a recall on this exact issue, put out by Ford. Recall 22S65. Getting Ford to do anything for you is a joke. There is one dealer in the entire state that works on Ford chassis rv's and they are refusing to even take appointments at this time.

When driving at 60 MPH with the windshield wipers on and the windshield wet, the windshield wipers go beyond the outer edges of the windshield and get stuck there. Our safety is put at risk because the wipers stop working. The problem has been confirmed by the dealer that sold us the vehicle and the factory service center. The vehicle and component has been inspected by the manufacturer and sales dealer service representatives. There was no warning of any kind prior to the failure.