THOR MOTOR COACH Complaints

At approximately 40 to 45 mph experianced violent shaking of the steering wheel/ wheel wobble. It nearly pulled the steering wheel from my hands and caused extreme shaking of the entire vehicle. The shaking stopped as I immediately reduced speed. On down the road I increased speed again to 40 to 45 mph wirh the violent shaking / wobble reoccurring. Returned to Camping World of Pittsburgh who jacked up front end but found nothing out of order. Traveling home the violent shaking / wobble in the front end occurred twice more. Once at auch lower speed around 30mph. It was extremely difficult to maintain control and steer the vehicle during these episodes. I have been driving for 60years and hold a CDL with all endorsements and have drivin tractor Traylors cross country and have never experianced anything like this.

The contact owns a 2022 Thor Motor Coach Magnitude built on a 2021 Ford F-550 chassis. The contact stated that while driving at an undisclosed speed, the slide-out room experienced unexpected movement. The RV was taken to the dealer where it was diagnosed that the slide-out track system needed to be replaced. The RV was not repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V504000 (Equipment) however, the VIN and model year was not included in the recall. The failure mileage was approximately 1,500.

This is a 2016 THOR Windsport 29M with 9400 miles. Missing parts/damaged parts were discovered during normal maintenance check by certified ASE mechanic. RT rear anti sway bar retainer (#5486), (2) HB3 Bolts and (1) welded flange nuts are missing from motorhome. Additional inspection revels top welded flange nut missing due to weld not holding or never welded correctly. Bottom flange nut internal threads are galled and will not accept a correct M10 bolt.

The contact owns a 2017 Thor Motor Coach Palazzo RV. The contact stated while operating the vehicle, the rear marker light, and the driver side(left turn) signal were inoperable. The vehicle was taken to the local dealer to be serviced under the NHTSA Campaign Number: 21V00H000 (Electrical System, Exterior Lighting) which would address the failures but after the recall remedy was performed the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 26,000.

The contact owns a 2022 Thor Motor Coach Sequence 20K RV. The contact stated that the skid plate to protect the alternator had the incorrect OEM bolt size and was also missing bolts to secure the alternator. The dealer was made aware of the failure; however, the contact realigned the skid plate and replaced the bolts with the correct size by himself. The RV was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 10,500.

Manufacturing defect renders driver and passenger seat belts non-functioning; fails to meet the minimum safety standards. Owners purchased 22 Thor Motor Coach Aria A Regent from Lazydays RV in Seffner, Florida with an in-service date of 26 May 2022. One driver noticed that the seat belt was too tight, and could not comfortably fasten it. On or around 4 July 2022, another driver and owner was unable to fully fasten the seat belt as it was too tight unless the driver moved the seat back; but with the seat moved back, such driver could not safely reach the pedals or the dash. Seat belt will not extend to allow comfortable use, driving, access to the dash, or safe application of the pedals. Owners contacted Lazydays RV about this issue, and was instructed to simply not wear a seat belt. The Owners, finding this answer unacceptable, persisted. Lazydays RV eventually located seat belt extenders, which were then ordered at a cost to the Owners of $55.88. The seat belt extenders have not been installed as of the date of this complaint, but the Owners find this defect unacceptable.

See answers to questions below. This is not a unique issue and it has been reported by many other owners. The issue is caused by wind causing overtravel and binding in an improperly engineered wiper system on this model/era RV. I had to make sure to plan my drive home so that I didn't have to go through any weather. Video of the actual issue while it was happening is at https://photos.app.goo.gl/Gwvm94bvVLhZVbnZ9 Q. What component or system failed or malfunctioned, and is it available for inspection upon request? A. Windshield wipers. Yes it is still in a failed state. Q. How was your safety or the safety of others put at risk? A. I was driving my family of 4 and dog during a heavy rain storm on a dark road with no opportunity for RV services for hundreds of miles around. The wipers failed while driving and I had nearly zero options. I had to continue with no wipers for approx 40 miles until I could find a place to stop (I had to park illegally) to wait out the storm. Q. Has the problem been reproduced or confirmed by a dealer or independent service center? A. No. I haven't taken it for service, but I did contact Thor and they said it wasn't covered under warranty and the repair is at my expense. Q. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A. No Q. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A. No

On July 4th I was merging into traffic onto I90W when my vehicle warning lights started flashing across the full spectrum. The gear shift show no indication of gear position and the Rv appeared to have jumped into neutral as I was accelerating and merging. The vehicle would not move forward causing full lane closure. I was flat towing a 2010 Jeep Wrangler. Law Enforcement arrived on scene and immediately had the vehicle towed due to interstate lane closure (safety issue). The Rv was towed to Rudig Jensen Ford in New Lisbon Wisconsin. Over the next couple days it was determined it was a chassis fuse box failure that caused the failure. The fuse box was replaced and we left the dealership with Jeep in tow, 8 miles down the road on I90W we were at highway speed (approximately 65 mph) and had exact same failure. Knowing what was happening, I was fortunate to be able to drift over into the emergency lane this time. Once again the Rv was towed to Rudig Jensen Ford. The Rv was diagnosed with exact same problem, fuse box failure. The fuse box is scheduled to be replaced today July 10th. When this incident happens it’s immediate loss of forward movement due to the transmission jumping into neutral. The Rv can not be moved and once turned off can not be restarted. This type of situation could be disastrous or even deadly. Entire interstate had to be shut down to have my vehicle towed.

A recall had been done and thought to be corrected earlier this year, but we just heard a pop as we were pulling into our driveway and I immediately lost power steering and brakes stopped working seconds later. The connection to the Dot 4 tank came undone and all the fluid leaked out. If this had happened while we were driving down the highway I hate to think what could have happened. I am fearful to drive this RV in the future if the recall was fixed and it failed anyway. AAA will be towing the RV to the closest Ford Dealership today for repair. I had no warning lights, messages, or other symptoms prior to the failure.

The driver's side window became partially detached while driving on the highway at 60 mph. It threatened to completely detach and fall to the roadway. I was forced to pull over onto the shoulder of I-75 northbound in Florida and tape the window onto the body of the vehicle using Monster tape. The problem was confirmed and repaired at Suncoast Designers, 15050 Labor Place, Hudson FL. However, it occurred 2 more times and has (hopefully) been permanently re-attached this last time by using a different adhesive. This style window is referred to as "frameless". I have reason to suspect that there is a substantial low pressure or suction effect at that corner of the vehicle at highway speeds. There was no warning of any kind prior to the sudden partial detachment of the window. I am reporting this event in case it has occurred to others and needs to be discontinued or modified on future similar vehicles at risk.