THOR MOTOR COACH Complaints

View complaints related to THOR MOTOR COACH. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 THOR MOTOR COACH CHALLENGER
    - LAFAYETTE, IN

    WINDSHIELD WIPERS FAILED TO WORK WHILE TRAVELING IN RAIN CONDITIONS. THE PASSENGER WIPER TRAVELS INTO THE DRIVER SIDE WIPERS MECHANISM AND PREVENTS THEM FROM WORKING. THIS HAS OCCURRED ON MULTIPLE OCCASIONS AFTER BEING "FIXED" BY THOR UNDER A RECALL. NEVER HAVE THEY REPLACED THE SYSTEM, ONLY WASHERS AND TIGHTENED BOLTS. TRAVELING IN THE RAIN AT NIGHT AND THEN AGAIN IN DAYLIGHT BOTH ON THE HIGHWAY, AT 55-70 MPH. THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT NO COST.

    Source: NHTSA WEB SITE
  • 2020 THOR MOTOR COACH FOUR WINDS
    - MESA, AZ

    TL* THE CONTACT OWNS A 2020 THOR MOTOR COACH FOUR WINDS. THE CONTACT STATED THAT WHILE DRIVING ON A WINDY DAY AT VARIOUS SPEEDS, THE DRIVER'S SIDE SLIDE-OUT EXTENDED WITHOUT WARNING. THE CONTACT PULLED OVER TO RE-INSERT THE SLIDE-OUT. THE VEHICLE WAS TAKEN TO LA MESA RV CENTER MESA (1740 S MESA DR, MESA, AZ 85210, (833) 892-6542) WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. *BF

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 THOR MOTOR COACH PALAZZO
    - JACKSONVILLE, FL

    PASSENGER SIDE WINDOW HAS STARTED FOR FOG OVER. MAKING IS MORE DIFFICULT TO SEE CLEARLY THRU THE RIGHT HAND OUTSIDE MIRROR.

    Source: NHTSA WEB SITE
  • 2021 THOR MOTOR COACH MAGNITUDE
    - SNOHOMISH, WA

    TL* THE CONTACT OWNS A 2021 THOR MAGNITUDE BB35 BUILT ON A 2020 FORD F-550 CHASSIS N/A. THE CONTACT STATED WHILE STATIONARY AT A TRAFFIC LIGHT, WHILE THE DEPRESSING THE ACCELERATOR PEDAL, THE RV MADE AN ABNORMAL NOISE AND STARTED TO ROLL BACKWARDS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STOPPED THE RV BY DEPRESSING THE BRAKE PEDAL. WHILE SHIFTING TO PARK, THE RV CONTINUED TO ROLL BACKWARDS. THE CONTACT STATED HE USED THE PARKING BRAKES TO KEEP THE RV FROM MOVING. THE RV WAS TAKEN TO WAY SCARFF FORD COMMERCIAL TRUCKS (119 7TH ST NE, AUBURN, WA 98002: (888) 394-6998) WHERE IT WAS DIAGNOSED WITH NEEDING THE DRIVE SHAFT TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 6,671.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 THOR MOTOR COACH DAYBREAK
    - SICKLERVILLE, NJ

    DOOR LOCKING MECHANISM HAS A KNOWN DEFECT WHERE THE SLIDING BOLT BREAKS DUE TO METAL FATIGUE OR OTHER REASON. MANUFACTURER IS AWARE OF THE PROBLEM, AND CREATED A NEW LOCK, THAT HAS THE SAME DEFECT, ACCORDING TO OTHER CONSUMERS. WITH THE DOOR CLOSED, IT IS ALMOST IMPOSSIBLE TO GAIN ACCESS TO THE LOCK TO REPAIR THE ASSEMBLY. I WAS ABLE TO DRILL OUT THE LOCK AND REMOVE THE DEADBOLT, WHICH THEN ALLOWED ME TO REMOVE THE ENTIRE ASSEMBLY AND ORDER A REPLACEMENT, WHICH I NOW FEAR WILL SUFFER THE SAME ISSUE. IF MY WIFE HAD BEEN IN THE RV ALONE, SHE WOULD HAVE BEEN TERRIFIED. EVEN THOUGH THERE IS AN EMERGENCY EXIT, SHE WOULD NOT BE ABLE TO CLIMB DOWN WITHOUT ASSISTANCE, AND THE PRIMARY DOOR SHOULD NOT BE ALLOWED TO 'BOLT SHUT' IN CASE OF FAILURE. THE BREAK OCCURRED DURING NORMAL USE, AS HAVE MOST OTHER CONSUMERS REPORTED PROBLEMS (LOOK AT AMAZON FOR EXAMPLES). TRIMARK SHOULD BE FORCED TO RECALL ALL LOCKS, OR AT LEAST ANY CONSUMERS THAT HAVE INCURRED THE PROBLEM. PEOPLE SHOULD NEVER BECOME TRAPPED IN A VEHICLE BECAUSE OF KNOWN METAL FATIGUE PROBLEMS. SEE HTTPS://WWW.AMAZON.COM/GP/PRODUCT/B00HE7SLF8?PF_RD_R=2N3KX8TE2QPQBM9207DF&PF_RD_P=EDABA0EE-C2FE-4124-9F5D-B31D6B1BFBEE FOR HISTORY. OF COURSE USERS ARE HAPPY WITH THE PRODUCT REPLACEMENT..... UNTIL IT BREAKS (READ COMMENTS)

    Source: NHTSA WEB SITE
  • 2016 THOR MOTOR COACH CHALLENGER
    - LAFAYETTE, IN

    WINDSHIELD WIPERS STOPPED WORKING DURING RAINSTORM. THEY WERE STUCK, THE DRIVER SIDE WAS PAST THE FRONT WINDSHIELD ON THE LEFT AND THE PASSENGER SIDE WAS STUCK IN THE MIDDLE OF THE WINDSHIELD BUT LOWER THAN THE WINDSHIELD ITSELF. THE CONSUMER STATED THE WINDSHIELD WIPER WAS REPLACED BY DEALER AT NO COST.

    Source: NHTSA WEB SITE
  • 2013 THOR MOTOR COACH PALAZZO
    - PENSACOLA BEACH, FL

    VISIBILITY THROUGH FRONT STATIONARY PORTION OF DRIVER'S SIDE WINDOW IS COMPROMISED DUE TO INTERNAL "FOGGING" OF TWO-PANE GLASS WINDOW. REAR PORTION OF WINDOW SLIDES FORE AND AFT. AT SOME SUN ANGLES THIS FOGGING OBSCURES DRIVER'S VIEW OF LEFT SIDE MIRROR MAKING VIEW OF ONCOMING/PASSING TRAFFIC DIFFICULT.

    Source: NHTSA WEB SITE
  • 2021 THOR MOTOR COACH SEQUENCE
    - EVERSON, WA

    WHEN DRIVING THE VEHICLE AT HIGHWAY SPEED (I-90 ACROSS MONTANA AND DAKOTAS), THROUGH WINDY WEATHER, THE ROOF MOUNTED WINDOW WOULD POP OPEN AND BEGIN FLAPPING IN THE WIND. THE LATCHING MECHANISM GETS PULLED APART DURING THE WIND GUSTS ALLOWING THE WINDOW TO OPEN BY ITSELF. THIS IS DUE TO THE BAR HANDLE ON THE LATCH FLEXING ENOUGH TO POP OUT OF ITS TRACK ALLOWING THE LATCH MECHANISM TO RELEASE.

    Source: NHTSA WEB SITE
  • 2020 THOR MOTOR COACH FREEDOM ELITE
    - WAXAHACHIE, TX

    TL* THE CONTACT OWNS A 2020 THOR MOTOR COACH FREEDOM ELITE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AND MAKING A LEFT TURN THE RV LOSS MOTIVE POWER, POWER STEERING, POWER BRAKES, AND STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE RV. THE CONTACT STATED THAT ON SEVERAL OCCASIONS. THE RV WAS TOWED TO WAXAHACHIE FORD LOCATED AT 1780 W. HWY 287 BYPASS, WAXAHACHIE, TX 75167, (972) 825-4500, AND THE SaTARTER WAS REPLACED. AFTER ANOTHER FAILURE, THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE FUEL RELAY MODULE WAS REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED AND PICK THE VEHICLE UP. WHILE BRINGING THE TO THE CONTACT, THE FAILURE RECURRED. THE VEHICLE REMAINED AT THE SAME DEALER FOR THE PAST TWO MONTHS. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,117.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 THOR MOTOR COACH PALAZZO
    - MESA, AZ

    WE HAVE HEHR WINDOWS ON OUR CLASS A RV THAT THE FRAMELESS WINDOW ADHESIVE HAS FAILED ON THREE WINDOWS AND POSSIBLY 3 OTHERS. ONE WINDOW THE LATCH HAS FAILED ALSO. THE WINDOWS WON'T PROPERLY CLOSE AND FLAP GOING DOWN THE ROAD. WE ARE WORRIED ABOUT THEM FLYING/FALLING OFF AS WE ARE DRIVING.*DT*JB*LN *TR

    Source: NHTSA WEB SITE