THOR MOTOR COACH Complaints

LOWER COMPARTMENT ( BASEMENT) BAY FLOORS ARE ROTTING DUE TO MOISTURE INFILTRATION FROM THE ROAD WHILE DRIVING IN THE RAIN. THE FLOORS ARE BULGING UNDERNEATH AND PRESENT A ROAD HAZARD IF STORED CARGO IS THROWN TO THE ROAD ENDANGERING OTHER MOTORISTS. THOR IS AWARE OF THE PROBLEM AND DOES NOTHING TO RECTIFY THE SITUATION.

THE FLOORING IN THE UNDERSIDE PASS-THROUGH STORAGE COMPARTMENTS IS COMPOSED OF A VERY THIN LAYER OF PLYWOOD SANDWICHED BETWEEN TWO LAYERS OF A VERY THIN ALUMINUM. THIS MATERIAL IS NOT WATERPROOF AND HAS SEPARATED CAUSING THE FLOORING TO LOOSE IT'S RIGIDITY. THIS AREA IS NORMALLY USED TO STORE ITEMS LIKE GRILLS, CARPETS TENTS AND OTHER NECESSITIES WHILE TRAVELING. THESE ITEMS HAS THE FLOOR WEAKENS COULD POSSIBLY FALL THROUGH ON TO THE HIGHWAY CAUSING HAZARDOUS CONDITION FOR THE COACH AND OTHER VEHICLES TRAVELING ON THE HIGHWAY. THIS ISSUE WAS DISCOVERED IN MY COACH A FEW MONTHS AFTER PURCHASED BEFORE ANY THING LIKE HAS OCCURRED. FROM THE INFORMATION I AM HEARING FROM OTHER OWNERS THIS IS A, WIDE SPREAD ISSUE WITH THIS COACH MANUFACTURER, SOME THEY HAVE AGREED TO REPLACE AND OTHERS THEY HAVE REFUSED. MY COACH IS SET TO GO BACK TO THE FACTORY REPAIR CENTER FOR NOW THE THIRD TIME FOR REPAIRS WITH THIS BEING ONE AND THEIR RESPONSE TO ME IS IT WILL BE REPAIRED OR REPLACED TO INDUSTRY STANDARDS. IF INDUSTRY STANDARDS ALLOWS THEM TO USE THE SAME MATERIAL THIS IS GOING TO CONTINUE TO HAPPEN AGAIN AND AGAIN UNTIL A CHANGE IS MADE. *TR

EVERY TIME I DRIVE THE RV AND A CHANGE IN TEMPERATURE AND HUMIDITY OCCURS THE WINDSHIELD AND BOTH SIDE WINDOWS FOG VERY BAD, THEY WILL NOT DEFROST AND YOU CANNOT SEE WHILE DRIVING DOWN THE ROAD, YOU CANNOT SEE THROUGH THE MIRRORS ON EITHER SIDE BECAUSE OF THIS, IT DOES NOT MATTER WHAT ROAD YOU ARE ON. NOT ENOUGH AIRFLOW FROM THE DEFROSTER AND NOT ENOUGH VENTS ON THE FRONT WINDSHIELD, IT HAS NO SIDE VENTS AT ALL. I HAVE REPORTED TO THE MANUFACTURE BEFORE AND THEY SAY IT MEETS THE INDUSTRY STANDARDS. *TR

WHILE DRIVING THE RV, THE WINDOW ABOVE THE SINK SEPARATED. THE WINDOW IS DOUBLE PANED. THE OUTER GLASS PULLED AWAY AND WAS FLAPPING, CAUSING THE INTERIOR GLASS TO ALSO START PULLING AWAY. WE WERE ON A STRETCH OF HIGHWAY THAT WAS BUSY WITH TRUCKS, APPROX 6:30PM (DARK), 2 LANES EASTBOUND I-40 IN CALIFORNIA. THERE WERE NO EXITS FOR 20-25 MILES AFTER THE INCIDENT BEGAN. THE WINDOW CONTINUED TO BANG AND PULL AWAY THE ENTIRE DRIVE. THE PULL FROM THE WIND THREATENED TO COMPLETELY SEPARATE THE WINDOW ASSEMBLY FROM THE RV. THE HIGHWAY SHOULDER WAS NARROW WITH A DROP OFF SO WE DID NOT PULL OVER AS THIS WOULD ALSO NOT BE A SAFE SOLUTION.

THOR USES HEHR DOUBLE-PANE WINDOWS IN MOST OF THEIR PRODUCTS. THE WINDOWS FREQUENTLY SEPARATE, AND THE GLASS PANES CAN FALL-OUT ON THE ROAD, CREATING A HAZARD.

DRIVERS SIDE REAR BEDROOM VENT WINDOW HAS DELAMINATED TWICE, FIRST IN OCT. 2019 (REPLACED UNDER WARRANTY) AND AGAIN IN JAN 2020 (STILL AT DEALERSHIP SERVICE AWAITING REPLACEMENT FROM LCI/THOR. BOTH TIMES, I WAS FORTUNATE TO DISCOVER THE SEPARATION BEFORE DRIVING THE VEHICLE DURING MY PRE-TRIP WALKAROUNDS, THUS AVOIDING THE DANGER OF THE OUTER GLASS FLYING OFF THE RV AND INTO TRAFFIC. ALSO IN DEC. 2019, THE FRONT RIGHT (PASSENGER SIDE) FIXED DUAL PANE WINDOW STARTED TO SHOW FOGGING WHEN EXPOSED TO DIRECT SUNLIGHT (NO ACTION TAKEN YET TO REPLACE IT)

AXEL HANGERS ON THE PASSENGER SIDE OF MOTOR HOME WERE LOOSE, FOUND THAT THIS IS A PROBLEM WITH THE MOTOR-HOMES VERY UNSAFE WHEN TOWING A CAR OR TRAILER. ON HIGHWAY TRAVELING HAD TO STOP AND GET IT TORQUED TO CONTINUE. *DT*JB

WE WERE STOPPED AT A GAS STATION TO FILL UP..WE HAD STEPPED OUT OF THE MOTORHOME TO BEGIN FILLING...MY HUSBAND DECIDED WE NEEDED TO PULL FORWARD...WHEN I ATTEMPTED TO ENTER THE MOTORHOME...THE DOOR WOULD NOT OPEN. FORTUNATELY, WE, SENIOR CITIZENS, CLIMBED THROUGH AN UNLOCKED WINDOW NEAR THE DRIVERS SEAT AND WITH THE HELP OF A KIND PERSON ON THE OUTSIDE, WE WERE ABLE TO OPEN THE DOOR AFTER ABOUT AN HOUR OF WORKING ON IT. THE ENTRY DOOR LOCKSET FAILED LOCKING US OUR OF OUR MOTORHOME. THE PLUNGER WAS MADE OF POT METAL AND FAILED/BROKE IN HALF, CAUSING THE PIECE IN THE DOOR STRIKER PLATE TO REMAIN STUCK IN THE CLOSED POSITION...CAUSING THE DOOR TO BE CLOSED IN A LOCKED POSITION. TRIMARK/DEXTER LOCKSET FOR RV #29412 38H THOR AND TRIMARK ARE AWARE OF THIS ISSUE ..TRIMARK HAS MADE A STEEL PLUNGER TO 'FIX' ISSUE BUT MAKES NO EFFORT TO ALLEVIATE THE COST OF REPLACEMENT...THOR IGNORES THE ISSUE.

DOOR CLOSED LATCHED, WHEN TRYING TO OPEN IT WILL NOT OPEN FROM THE INSIDE. HAD TO CALL SOMEONE TO LET ME OUT. DID THIS SEVERAL TIMES THE PAST WEEK WHILE CAMPING. WHEN STOPPED IN REST AREA HAD TO HAVE SOMEONE OPEN THE DOOR TO LET ME OUT. VEHICLE WAS STOPPED AND PARKED IN CAMPING AREA AND IN REST AREA. I DON'T KNOW WHAT WOULD HAPPEN IF I WAS IN AN ACCIDENT AND COULD NOT GET OUT. THE DOOR LATCH WOULD NOT LET ME OUT. HAS A TRIMARK ENTRANCE DOOR LOCK WITH A ZINC NOT STEEL LATCH. THEY HAVE UPDATED LATCH AS THE ZINC ONE WEARS AND CAUSES THE LOCK IN, THE STEEL LATCH COSTS ANYWHERE FROM $95 TO $200 AND NOT COVERED BY WARRANTY OR RECALL AS THE WINNEBAGO MOTOR HOMES WERE RECALLED

THE FRONT CABINET ABOVE THE FRONT DASH INCLUDING THE STEERING WHEEL AND OTHER OPERATOR CONTROLS DETACHED FROM THE CEILING AND BEGAN FALLING DOWN. THIS OCCURRED WHILE THE RV WAS IN MOTION. HAD IT COMPLETELY DETACHED CONTROL OF THE RV WOULD HAVE BEEN LOST. THE SCREWS HOLDING THE CABINET FRONT PULLED OUT OF THE WHERE THEY WERE SCREWED IN ALLOWING THE FRONT OF THE CABINET TO FALL.*DT THE CONSUMER PROVIDED PHOTOS. *TR*DT*JB*DT CONSUMER SAYS THAT THERE WERE NO RV DEALERS NEARBY SO THEY REFASTENED THE SCREWS AS A STOP GAP MEASURE. DEALER AND MANUFACTURER WERE NOT CONTACTED. *DL