THOR MOTOR COACH Complaints

FULL SIDE SLIDE ROOM MOTOR FAILED. THIS MOTOR HOLDS THE SLIDE IN PLACE. WE WERE LUCKY, IT FAILED DURING RETRACTION AND NOT WHILE RETRACTED. WE WERE NOT IN MOTION. WE WERE ABLE TO USE THE MOTOR AND LOCK IN PLACE AND CHALK IN PLACE. HAD THIS HAPPENED AFTER RETRACTED AND IN MOTION,, THE SLIDE COULD HAVE FALLIN OUT IN TRAFFIC. TOOK TO CAMPING WORLD TECHNICIANS AT BOTH LAKE CITE FLORIDA AND ANTHONY TX STATED THEY ARE REPLACING A SIGNIFICANT AMOUNT OF THESE SCHWINTEK SLIDE COMPONENTS.*DT *DT *DT CONSUMER STATED MOST OF THE CONVERSATION TOOK PLACE OVER THE PHONE WITH CAMPING WORLD. CONSUMER STATED SLIDE WAS COMPLETELY REPLACED AND PICKED UP ON 5/10. THE SLIDE FAILED AGAIN. CARFAX CANNOT PROCESS THIS REQUEST. *JB

MY WIPER BLADES MOTOR WHEN OFF THE WINDSHIELD SEVERAL TIMES AS WE DRIVING DOWN INTERSTATE 71, WHICH I HAD TO GET OUT AND RESET THEM. THIS WAS DURING THE A HUGE DOWNPOUR THIS WEEKEND IN THE KENTUCKY OFF OF INTERSTATE 71. A SEVERE ALERT WAS TEXT OUT LATER THAT NIGHT, SATURDAY MARCH 30, 2019. I WORK MYSELF TO AN EXIT WHERE AS I WAS PULLING INTO A GAS STATION TO LOOK AT THE ISSUE, I DAMAGE THE RIGHT SIDE OF MY UNIT, HITTING A BLACK POLE AT THE PUMP I WAS PULLING IN, BECAUSE I WAS UNABLE TO SEE OUT THE FRONT OF THE RV. I HAVE ATTACHED TWO PICTURES TO THE FILE SHOW HOW THE WIPERS END UP AS WE TURN AROUND AND DROVE BACK HOME. I CONTACTED ROAD SIDE SERVICE (COST $300.00) BUT THEY COULD NOT FIX THE PROBLEM DUE TO THE LACK OF PARTS FOR THE WIPER MOTOR. WE HAVE OWNED THIS UNIT FOR SIX YEARS, IF THIS WAS SUCH AN ISSUE THEY SHOULD HAVE ISSUE A NO DRIVE RECALL AND HAD THE DEALER CONTACT US DIRECTLY TO SCHEDULE THE REPAIR. I EVEN TOOK MY UNIT IN TO DEALER FOR A MINOR SERVICE ISSUE BUT NO ONE CHECK TO SEE IF THERE WERE ANY OPEN ISSUES WITH MY UNIT. *TR

DIRVER'S SIDE WINDSHIELD WIPER DOES NOT CLEAR THE DRIVER'S FIELD OF VIEW. THE WIPER STOPS AT ABOUT THE 1 O'CLOCK POSITION LEAVING A LARGE PORTION OF THE WINDSHIELD OBSCURED. THOR MOTOR COACH HAS BEEN CONTACTED ON THIS MATTER BUT HAS YET TO PROVIDE A REASONABLE FIX OR REPLY.

THE SLIDE MOTOR NEEDED REPLACING. IT WAS REPLACED ONCE UNDER WARRANTY AND THE SAME MOTOR REQUIRED REPLACEMENT AGAIN. SHORTLY OUT OF WARRANTY. OUT OF WARRANTY I WAS ABLE TO DETERMINE THAT WATER FROM THE ROOF WAS ABLE TO LEAK INTO THE MOTOR HOUSING AND WAS CAUSING THE MOTORS TO SHORT OUT. THE MOTORS REQUIRED REPLACING ARE LIPPERT HIGH TORQUE 500:1 MOTOR; IN-WALL SLIDE-OUT #287298

THE DOOR LOCK MECHANISM BROKE. THE METAL BROKE RESULTING IN THE LOCK BECOMING UNUSABLE. DOOR NEEDED A FULL REPLACEMENT LOCK. NEW TRIMARK RV ENTRY DOOR LOCK 60-650 WAS REPLACED TO FIX THE ISSUE.

THE FRONT WINDSHIELD CRACKS ON THE 2014- 2015 AXIS AND VEGAS MOTORHOMES THOR REPLACE THE FIRST ONE BUT NOW WILL NOT THEY HAVE CHANGE THE WINDSHIELD ON THE 2016 AND NEW TO CURE THE PROBLEM BUT WILL NOT FIX THE PROBLEM ON THE OLDER ONES SO THEY KNOW THEY HAVE HAD A DESIGN PROBLEM IF YOU GO TO THE INTER NET THERE ARE MANY AXIS AND VEGAS OWNERS THAT HAVE THE SAME PROBLEM ALSO THIS IS A MAJOR PROBLEM IF YOU LOOK IN TO THIS ALL YOU HAVE TO DO IS CHECK HOW MANY WINDSHIELD THOR REPLACE UNDER WARRANTY FROM THERE RECORD THE MOTOR HOME WAS PARK FACING THE SUN AND THE EXPANSION FROM THE SUN MUST HAVE CAUSED THE WINDSHIELD TO EXPAND AND THERE NOT SUFFICIENT ROOM FOR EXPANSION SO IF I BUT A NEW ONE IN IT WILL HAPPEN AGAIN AND A RECURRING PROBLEM OF A SAFETY I HAVE CONTACTED THOR TWO TIME AND THEY SAY ITS OUT OF WARRANTY AND TAKE A HIKE

LOCATION OF ACCESSORY PROPANE LINE MOUNTED AND LOCATED AND BEING RUBBED BY LEFT REAR SPRING AND SPRING SHACKLE BOLTS . THERE HAS BEEN A RECALL ON 2018 MODELS OF THIS DESIGN , SHOULD THERE BE A RECALL ON ALL MODELS OF THIS NATURE ? DEALERSHIP FOUND WIRING HARNESS TO FRONT SLIDEOUT , WIRE TIED TO PROPANE LINE & CUT IN HALF BY SPRING & SPRING SCHACKLE BOLTS . *DT CONSUMER STATED RV WAS REPAIRED. *JB

THE ENTRANCE LOCK FALLED LEAVING OCCUPANT LOCKED OUT OF MOTORHOME. HAD TO PRY LOCK FROM DOOR. PERSONS COULD HAVE BEEN LOCKED INSIDE...VEHICLE WAS PARKED. IF VEHICLE HAD BEEN IN AN ACCIDENT THEN THE OCCUPANTS WOULD HAVE BEEN LOCKED INSIDE WITHOUT AN ESCAPE ROUTE...

WE WERE TRAVELING ON THE ROAD PULLING A JEEP WRANGLER. THE RV HAS A FACTORY INSTALLED TOWING PACKAGE WITH A MAXIMUM GROSS TRAILER WEIGHT OF 8,000LBS. THE JEEP WE WERE PULLING, 5500 GVWR, WAS WELL BELOW THE REQUIRED CAPACITY. WE HEARD A NOISE AND PULLED OVER ONLY TO FIND THE HTICH IN TACK BUT THE FRAME RAIL ITSELF TORE ALLOWING THE HITCH ASSEBMLY TO HANG DOWN. HAD IT COMPLETELY BROKEN AWAY FROM THE RAME RAIL, THE JEEP WOULD HAVE BEEN UNRESTRAINED AS ALL CONNECTIONS TO OUR RV ARE MADE TO THE HITCH. THIS IS A HUGE SAFETY PROBLEM AND A PROBLEM NOT WITH THE HITCH BUT HOW IT IS SECURED TO THE FRAME. IT IS CURRENTLY BEING REPAIRED AND WILL SUPPLY PHOTOS. *DT*JB *DT CONSUMER STATED DOOR HANDLES BROKE FROM THE RV. CONSUMER STATED WELDING COST $360, PICTURES ATTACHED.*JB

I'VE NOTICE THAT THEIR HAS BEEN A RECALL OR ATTENTION BROUGHT TO THE WINDOW SHADES FALLING WHILE DRIVING. I HAVE HAD 4 DOUBLE WINDOW SHADES FALL TO INCLUDE MY DRIVERS WINDSHIELD ONE WHILE GOING DOWN THE HIGHWAY. I KNOW OF SEVERAL OTHER TUSCANY OWNERS THAT HAD THE SAME THING HAPPEN TO THEM. CAN TUSCANY BE ADDED TO THE RECAL LIST. PLEASE.