THOR MOTOR COACH Complaints

DISCOVERED TODAY THAT THE MAIN SHORE ELECTRIC BREAKER NEUTRAL WAS LOOSE. FROM MY EXAMINATION THE NEUTRAL BUS SCREW WAS STRIPPED AND THE WIRE WAS LOOSE WITHIN THE BUS. THIS APPEARS TO BE FROM ORIGINAL MANUFACTURE SINCE THE FASTENING SCREW WOULD NOT LOOSEN OR TIGHTEN BUT WAS FIRMLY STUCK IN THE BUS. I FOUND THIS WHEN TROUBLE SHOOTING THE LOSS OF SHORE POWER AND THE NEUTRAL WIRE CAUSE A LARGE SPARK WHEN IT MADE CONTACT WITH THE BUS. AS SEEN IN THE PICTURE THE NEUTRAL WIRE IS BURNED FROM POSSIBLE FROM PREVIOUS SPARKING. THIS COULD BE A SIGNIFICANT FIRE HAZARD FORM THE SPARKING. I WANTED TO JUST SEND THIS TO THE MANUFACTURER BUT THEIR WEB SITE DOESN'T HAVE E-MAIL CONTACTS AND DOESN'T ALLOW PICTURE UPLOADING THAT I COULD TELL. THIS OCCURRED STATIONARY IN MY DRIVEWAY.

PASSENGGER SIDE WIPER FALLS DOWN BELOW WINDSHIELD CASUING DRIVNERS SIDE TO BIND. THIS HAPPENED WHILE DRIVING IN A HEAVY RAIN STORM COMING BACK FROM OHIO. I FOUND HARDWARE ON THE PASSENGER SIDE WHERE IT CONNECTS TO A PIVOT THAT WAS BROKEN. I CONTACTED THOR AND WAS TOLD THE VEHCLE WAS OUT OF WARRANTY AND THEY HAD NEVER HEARD OF THE PROBLEM UPDATED 04/18/17 *CN

MY 2014 THOR HURRICAN LOSES WIPER FUNCTIONS WHEN WINDY. I WAS TRAVELING DOWN A MOUNTAIN SIDE ON I-15 OUTSIDE VICTORVILLE DURING A LIGHT/MODERATE RAIN STORM. THE WIND STARTED TO INCREASE WHICH CAUSED THE PASSENGER SIDE WIPER ARM TO GO BELOW THE WINDOW AND THE DRIVERS SIDE TO GO PAST ITS NORMAL STOP ON THE SIDE OF THE FRONT WINDSHIELD CAUSING THE WIPERS TO CEASE NORMAL OPERATION. I HAD NO WAY OF STOPPING SINCE I COULD NOT SEE TO THE SIDE OF THE ROAD. ONCE ON LEVEL GROUND I REPOSITIONED THE WIPERS AND EVERYTHING WORKED FINE TILL THE NEXT GUST OF WIND AND I WAS BACK TO THE ORIGINAL CONDITION. AGAIN REALIGNED THE WIPERS ONLY THIS TIME I TURNED THE WIPER SWITCH OFF AND ON WHICH TEMPORARILY RESOLVED THE ISSUE. WHEN LOOKING AT THE MOUNTING BRACKET OF THE WIPER MOTOR, I COULD SEE IT BOW DRAMATICALLY DURING THE WIPER SWEEP. CONTACTED THOR AND THEY CLAIM THEY HAD NOT SEEN THIS CONDITION BEFORE AND RECOMMENDE I TAKE IT TO THE CHASSIS DEALER ( HAD RECALLS THAT NEEDED PERFORMING) NO FIX IDENTIFIED BY THOR.

THE CORE ISSUE IS THAT THE PASSENGER WIPER BLADE WILL FLOP ALL THE WAY OVER AGAINST THE POST OF THE DRIVER SIDE WIPER BLADE CAUSING BOTH BLADES TO GET STUCK. I HAVE TO STOP AND GET OUT AND PHYSICALLY PULL THE WIPER BLADE UP WHILE THEY ARE RUNNING TO GET IT GOING AGAIN. THIS FIRST HAPPENED THE DAY I BROUGHT IT HOME FROM THE DEALERSHIP. IT WAS RAINING VERY HARD WITH HEAVY GUSTS OF WIND, AND I WAS ON THE INTERSTATE WITH THE WIPERS ON AND IT SEEMS LIKE A GUST OF WIND CAUGHT THE PASSENGER SIDE WIPER AND PEGGED IT AGAINST THE DRIVER SIDE WIPER, CAUSING BOTH TO GET STUCK. I WAS ABLE TO GET IT FREE, BUT WITH THE WIND THAT HIGH IT KEPT DOING IT. WHEN I GOT HOME AND TURNED THE WIPERS ON TO INVESTIGATE, THEY WORKED FINE, SO I JUST ATTRIBUTED IT TO THE GUSTY CONDITIONS. HOWEVER, IT HAPPENED A FEW OTHER TIMES SINCE THEN WHILE DRIVING. THE LAST TIME I TRIED TO USE THE WIPERS WHILE SITTING STILL AND IT DID IT IMMEDIATELY. SO AT THIS POINT THE WIPERS ARE COMPLETELY USELESS.

WHILE DRIVING DOWN THE SMOKEY MOUNTAIN INTERSTATE ONE EVENING DURING A HEAVY DOWN POUR, MY PASSENGER SIDE WINDSHIELD WIPER DISAPPEARED FROM THE WINDSHIELD AND WITH MOMENTS, THE DRIVERS SIDE QUIT WORKING. DUE TO LACK OF VISIBILIT, IT WAS IMPOSSIBLE FOR ME TO PULL TO THE SHOULDER. FORTUNEATELY, THERE WAS A TRACTOR TRAILER IN FRONT OF US AND I WAS ABLE TO SEE ITS REAR LIGHTS AND FOLLOWED IT DOWN THE MOUNTAIN. AT THE BOTTOM I PULLED OFF TO THE SHOULDER AND INSPECTED THE WIPERS. THE PASSENGER SIDE HAD LODGED ITSELF INTO THE DRIVERS SIDE CAUSING LOSS OF WIPERS. I HAD TO REMOVE THE PASSENGER SIDE INORDER FOR THE DRIVERS SIDE TO WORK AND WAS ABLE TO CONTINUE DRIVIING. I TOOK IT TO A DEALER AND THE WIPER MOTOR ASSEMBLY WAS REPLACED. ...UPDATED 01/23/17 *BF

TL* THE CONTACT OWNS A 2016 THOR FOUR WINDS EQUIPPED WITH MICHELIN LTX M/S2 TIRES, SIZE LT225/75R16 115/112R. WHILE THE VEHICLE WAS PARKED AND ON JACKS, THE SIDEWALL ON THE REAR DRIVER'S SIDE TIRES SEPARATED AND THE TIRES BLEW OUT. THE MANUFACTURER WAS NOTIFIED. THE TIRES WERE NOT REPAIRED OR REPLACED. THE TIRE FAILURE MILEAGE WAS 800. THE VEHICLE FAILURE MILEAGE AND VIN WERE UNKNOWN. *TR

TL* THE CONTACT OWNS A 2012 THOR OUTLAW MOTOR HOME EQUIPPED WITH MICHELIN TIRES, SIZE: 23580R22.5 (NA). THE CONTACT STATED THAT THE REAR PASSENGER SIDE TIRE BURST WHILE ADDING AIR. THE TIRE MANUFACTURER STATED THAT THE TIRE WOULD HAVE TO BE TAKEN TO AN AUTHORIZED DEALER. THE CONTACT TOOK THE TIRE TO THE AUTHORIZED DEALER AND WAS ADVISED THAT THE SIDEWALL DAMAGES COULD NOT BE COVERED THROUGH WARRANTY. THE VIN, TIRE LINE, AND VEHICLE FAILURE MILEAGE WERE UNKNOWN. THE TIRE FAILURE MILEAGE WAS 29,400.

MICHELIN 255/80R22.5 TIRES AT 10,399 MILES HAD A SIDE WALL BELT BREAK ON THE OUTSIDE REAR PASSENGER TIRE. WHILE SITTING ON THE SIDE OF I-75 FOR 4.5 HOURS NOTICED THAT STEER TIRES WERE SEVERELY WORN. AFTER CONTACTING MANY DIFFERENT MOBILE REPAIR COMPANIES, NO ONE COULD GET THE TIRE SIZE WE NEEDED. FINALLY FOUND ONE THAT WAS WILLING TO GO TO ANOTHER COMPANY AND BUY ONE, COME OUT TO US AND CHANGE THE TIRE FOR A COST OF $675.00 FOR THE TIRE ALONE PLUS ANOTHER $315.50 FOR CHANGING THE TIRE. THERE WERE NO TIRES AVAILABLE SO WE DROVE ANOTHER 842 MILES TO OUR DESTINATION. AT EACH STOP WE CHECKED THE TIRES. WHEN RUBBING THE TIRES WITH OUR HANDS, THE RUBBER ON THE SURFACE RUBBED OFF LEAVING PILES OF RUBBER SHAVINGS. BY THE TIME WE REACHED OUR DESTINATION THE FRONT TIRES ARE DOWN BELOW THE WEAR BARS. THE TIRES WERE MANUFACTURED IN 2013 AND ARE STILL UNDER WARRANTY. WE WAITED OVER A MONTH BEFORE AN APPROVED MICHELIN DEALER COULD GET THE PROPER SIZE TIRES AND INSPECT THE BAD TIRES. MICHELIN SOLD US A REPLACEMENT TIRE FOR $27.73 PLUS TAX TO COVER THE BLOWN OUT TIRE, BUT WOULD NOT COVER THE $675.00 WE PAID FOR THE BLOW OUT REPLACEMENT. MICHELIN WOULD NOT HELP IN ANYWAY WITH THE STEER TIRES THAT ARE WORN OUT AFTER 11,241 MILES. MICHELIN STATED TO US THAT THEY DO NOT COVER WEAR ON THEIR TIRES EVEN THROUGH THESE TIRES ONLY HAVE 11,241 MILES ON THEM AND THEY ARE COMPLETELY WORN OUT BECAUSE THE RUBBER RUBS OFF. *TR

WINDSHIELD WIPERS STOPPED WORKING WHILE DRIVING ON I-95 IN NC DOING ABOUT 65 MPH IN A VERY HEAVY RAIN STORM AT NIGHT. THE NUT THAT HOLDS THE WIPER ARM ASSEMBLY TO THE WIPER MOTOR CAME OFF AND THE WIPER ARM ASSEMBLY SEPERATED FROM THE WIPER MOTOR CAUSING THE WINDSHIELD WIPERS TO STOPPED WORKING. VISIBILITY WHEN TO ZERO. LUCKILY THERE WAS AN EXIT TO GET OFF I-95. ONCE I TROUBLESHOOT THE PROBLEM I RE-ATTACHED THE WIPER ARM ASSEMBLY TO THE WIPER MOTOR AND I THEN REPLACED THE NUT WITH A REPLACEMENT NUT. THE AVERAGE PERSON DOES NOT HAVE AN ASSORTMENT REPLACEMENTS NUT AND WOULD HAVE BEEN STUCK IF NOT IN A ACCIDENT.

WE HAD AN ISSUE WITH THE OUTSIDE KITCHEN ON OUR 2015 MIRIMAR. ON OUR LAST OUTING, ONE OF THE STRUTS THAT HOLD THE DOOR OPEN BROKE OFF. NOBODY WAS HURT, BUT IT WAS SCARY. I TOOK A LOOK AT THE STRUT AND IT LOOKED FINE. HOWEVER, THE BRACKET ON THE DOOR WAS BADLY BENT. UPON CLOSER INSPECTION, I FOUND THE THREE REMAINING BRACKETS WERE ALSO BENT. PLEASE UNDERSTAND, WE NEVER DID ANY THING WITH THIS DOOR OTHER THAN OPEN AND CLOSE IT. IN ORDER TO BE ABLE TO KEEP USING THE KITCHEN, I THOUGHT ABOUT USING THE BRACKET OFF THE DOOR STRUT ON THE BATTERY COMPARTMENT. I REALIZED IT MIGHT NOT FIT SINCE THE APPLICATION WAS DIFFERENT (HORIZONTAL VS VERTICAL). I WAS SURPRISED TO FIND THE EXACT SAME BRACKET USED THERE.