2024 TOYOTA GRAND HIGHLANDER Complaints

In the middle where the car chargers are – the one in the center isn’t working but the one to the right is. When doing maps, the visual map disappeared and just showed where to turn – happened about 2-3 time. Today the entire screen went black – no radio, phone, maps, nothing. No way to operate it at all. This is unrelated to the current recall that addresses the speedometer / display right behind the steering wheel.

UNKNOWN, vehicle dash warnings advising front sensors were not working causing error messages. The vehicle was taken to the dealership for a recall and they advised the Right front Ultra Sonic Sensor also needed to be replaced. They alleged this was potentially caused by an unknown impact such as small rocks or bugs. The faulty sensor causes error messages on the dash and needed to be replaced. They would not cover this under warranty which is a repair cost of $823.81. The only other band aid was to turn of the other sensors to get rid of the dash notifications, not allowing the other sensors to work as designed to monitor items or people in front that may not be seen by the driver. This turns off some of the vehicle's safety features. Toyota was directly notified of this incident but refused to cover the issue under warranty and expects consumers to pay for a new sensor and programing for a part that is faulty or not durable enough to perform under normal driving conditions. I am making this notification to NHTSA so there is a record of the issue with the durability of the Toyota Ultra Sonic Sensor or failing under normal driving conditions in case there are other complaints about the same issue.

When I turn to the left or right I hear a clicking/popping noise. Took it to the dealer and they said it was the CV axle. So they replaced the driver side. After the repair, it would make the same sound from time to time so I took it back in to the dealer(Northside Toyota in San Antonio, TX) they couldn't recreate the sound and notated my account. This was all when the car had less than 30k miles. The grand highlander now has 47k miles and it is making the noises alot more. Im on a grand highlander forum and a lot of other owners are having the same issues. Some are already on their 3rd set of cv axles.

The contact owns a 2024 Toyota Grand Highlander. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the instrument panel failed to show critical information as intended. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the failure was recall-related; however, the parts were not available for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

The defroster on the vehicle does not work properly. When starting the car and the window is frosting, the drivers side of the front window defrosts normally but the right side does not defrost properly and it lags by 15-20 minutes. You cannot operate the vehicle safely with your entire passenger side frosted over. I reported this to Toyota as well as dealer and they are advising that it is working normally. I have pictures that show that the passenger side does not defrost properly, it was reproduced by the dealer, and Toyota's thermal imaging scan confirms lack of heat on the far side. However, Toyota is standing by that it is working as designed despite their testing showing it isn't working properly.

My vehicle has been out of service since October 7, 2025 due to a complete failure of the instrument cluster (combination meter). This issue is related to SAFETY RECALL 25TA08. The instrument panel is fully non-functional, making the vehicle unsafe and inoperable. The vehicle has been at Toyota dealership for approximately three months, with no repair completed and no clear timeline provided. The dealership stated they are awaiting instructions from Toyota Corporate and cannot proceed independently.

I have taken my vehicle to Wilde Toyota (2 time) for the same issue . The car either moves/slids to the left or right. They adjusted the wheel alignment in November and now again I am having the same issue. Took the car again to Wilde Toyota and they are asking me for 185 USD for the wheel alignment. I told them this looks like a drive train or suspension issue but there were hesitant to check it.

Third row seating bottom (back side) has loose flap material end the bottom, when closing and opening the seat it’s can get stuck. It’s also possible the seat can probably even collapse while in use or in driving. The dealer tried to help but there doesn’t seem to be any solution for this from Toyota. This seems to be model wide issue as I was told by dealer. They had another one with same issue. The bottom back of the seat is literally loose flap material. The only solution was they replaced the cargo tray which was actually slightly BENT at front possibly due to seat struggling to close and opening due to faulty design. THIS IS A FAULTY DESIGN! ITS LITERALLY A LOSSE FLAP PLASTIC MATERIAL ON A SEAT BACK. The dealer told me to be careful when handling these seats bc the material can break easily and there isn’t solution from Toyota on this unless there is recall or safety notice.

I am filing a complaint regarding a safety recall on my Toyota vehicle. Toyota issued the recall notice on September 11, 2025, but as of today there is still no available remedy. Due to this recall, my vehicle has been deemed unsafe and undriveable and has been out of service since October 8, 2025. While a rental vehicle has been provided, I have been without my own car for several months with no clear timeline or resolution. I am concerned about the extended delay in providing a recall remedy for a safety-related defect and the lack of transparency regarding next steps. I am requesting that NHTSA review Toyota’s handling of this recall, including the prolonged lack of a remedy and the impact on vehicle owners. I believe this delay is unreasonable and warrants further oversight.

My Toyota Grand Highlander develops severe interior window fogging and condensation, affecting the windshield, front side windows, and occasionally rear windows. This occurs during normal driving, especially in cool or humid conditions. The fogging appears rapidly, and the HVAC/defrost system often fails to clear the windows effectively, even when set to full defrost with outside air intake. Interior moisture buildup is excessive compared to other vehicles I’ve owned, and the issue repeats regularly. This creates a significant visibility hazard, forcing me to adjust climate controls constantly while driving or pull over to clear the glass manually.