2023 TOYOTA SEQUOIA HYBRID Complaints

The contact owns a 2023 Toyota Sequoia Hybrid. The contact stated that the key fob failed to unlock and lock the front driver’s side door. Due to the failure, the contact was forced to manually lock the front driver’s side door upon exiting and crawl through the front passenger’s side door to unlock the front driver's side door. The dealer was made aware of the failure, and an appointment was scheduled to repair the vehicle. The vehicle was not repaired. The failure mileage was approximately 92,000.

The roof rail is detaching from front to back due to weak clips or tabs, which can easily break and cause the rails to fall off while driving, posing a safety risk. Toyota attributes this issue to external factors and advises owners to avoid tunnel car washes, as they can also cause the tabs to break, resulting in the roof rails falling off during driving. Additionally, water can now enter the rails and the cabin.

Formal complaint that 2022 thru 2025 Toyota Sequoia equipped with the 3.4L twin-turbo V6 engine architecture (V35A-FTS) suffering from the notorious main bearing failure be included in the current recall of 2022 thru 2025 Toyota Tundra. If the engine block mechanically seizes, the entire drivetrain locks up, rendering the hybrid backup ineffective, creating a major safety issue. (NHTSA Campaign 25V767)

The motor in our 2023 Toyota Sequoia with around 32,000 miles failed and left me stranded on the side of a two lane highway in the middle of the night. Toyota only wants to replace the engine block and will not extend the warranty on the motor after it is repaired. This is the same motor that is in the Tundra that was recalled (NHTSA recall #25V767 for the V35A 3.4L i Force Max twin turbo V6 hybrid). Why is there not a recall on the Sequoia's motor? Now I will have a motor that has been torn apart and put back together by some random technician instead of getting a brand new motor from the factory, which is what they did for the Tundra. Toyota also extended the warranty on the motors for the Tundra, which they will not do on my rebuilt motor. So now if this motor they rebuild lasts as long as the first motor it will fail right after my warranty expires and I will have a Sequoia with 64,000 miles that has no motor and I will have to pay to have it replaced.

Around 63,xxx miles the force max 3.5 l twin turbo v6 hybrid displayed P0521 engine oil pressure switch and P0524 oil pressure to low 2 miles from my house. Sent to toyota on 1 June, engine blown. It has been 19 days and Toyota still hasn't made a decision on "good will" coverage. My wife calls every other day and it car has went thru 2 different teams worth neither of them calling the dealer for information. Desert toyota of tucson is trying to help but toyota is ignoring our claims. I'm a disabled veteran and this is our family primary means, we have not been provided a rental or anything. Very frustrating and a guy punch passing for this expensive unusable vehicle. From technician: Engine scanned for DTCs; found low oil pressure. - Oil sample taken; revealed metal flakes indicating internal engine damage. Recommendations: - Engine assembly due to internal damage detected.

I would like to create a complaint because my 2023 Toyota Sequoia is not included in the NHTSA recall #25V767 for the V35A 3.4L i Force Max twin turbo V6 hybrid. My Sequoia was manufactured on the same production line as engines that have been recalled for engine debris in the Tundra trucks and Sequoia's. Toyota's reasoning for not including my hybrid vehicle is it's not a safety concern as the hybrid electric motor will provide power if the V35A gasoline portion of the engine should fail. Owners of the Tundra and Sequoia have stated that with loss of engine power some control system fail creating a safety issue. I use this vehicle for towing our boat to and from the lake frequently. I travel long distances with family and stranded along the highway could be catastrophic. This is an issue that Toyota is obviously aware of since they recalled the V35A engines because of failure.

I am creating this complaint because my vehicle has not been included in the NHTSA recall # 25V-767 on the V35A 3.4L twin-turbo V6 in my 2023 Sequioa. My vehicle was produced on the same manufacturing line and likely had the same engine debris. Toyota gives the reason for not including the hybrid because it is not a safety issue as the hybrid motor can provide power if the engine fails. However owners who have encountered this issue in a hybrid tundra or Sequioa has said that power-steering and control systems failed creating a safety issue. Additionally we use this vehicle to do long road trips that often put us long distances from any service center or roadside assistance. This creates an additional safety hazard for our family being stranded far from potential help due to this issue. Since this is a known issue covered under a recall for other models with the same issue I am asking that my vehicle be included in the recall so that we can have confidence to use this vehicle as intended. We bought a Toyota and a lifetime Toyota owners due to the reputation of reliability that we could depend on the vehicle to get us across the country in safety. Not including our vehicle in this recall is breaking the trust that we have in the brand to do the right thing to cover their mistakes. I am requesting that the recall be consistent to cover all the engines impacted by manufacturing debris including the hybrid variants of the motor.

The factory (OEM) roof rails on my 2023 Toyota Sequoia have become loose at the front and are popping up, no longer sitting flush or appearing securely attached to the roof. This issue occurs during normal driving and is visible without removing any trim or components. The front portion of the OEM roof rails appears to lift or separate, creating concern that the rails or associated hardware could detach while the vehicle is in motion. This presents a potential safety hazard due to the risk of parts coming loose at speed and becoming road debris, which could endanger other vehicles. I am aware of other owners reporting similar issues with the factory roof rails on this model, suggesting this may not be an isolated incident. The vehicle has approximately just over 40,000 miles. The dealer has inspected the vehicle and advised that the repair would require significant disassembly and replacement, with an estimated cost of approximately $3,400. Despite the issue involving OEM components and their secure attachment to the vehicle, the repair was denied under warranty due to mileage. Given that this involves factory-installed exterior structural components becoming unsecured, I believe this represents a potential safety-related defect rather than normal wear or damage.

Sunroof spontaneously shattered while driving the vehicle. Sounded exactly like a gunshot. Luckily I remained calm while driving and heart racing. It was 9:20 at night and no other cars around. I am absolutely certain that nothing hit or touched my car.

This is related to Toyota service bulletins T-SB-0043-24 and T-SB-0022-25. My brakes started squealing shortly after I purchased the vehicle. I reported this to my toyota dealership. They told me about the service bulletins, but said the parts are on back order. I have been waiting for almost 2 years, and the dealership still hasn’t fixed it. Now, my brakes are vibrating violently at highway speed, and my family is scared to ride in the vehicle.