2015 VOLKSWAGEN PASSAT Complaints

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE DECELERATED ON ITS OWN. ON ANOTHER OCCASION, WHILE ATTEMPTING TO ACCELERATE FROM A RED LIGHT, THE FRONT TIRES SPUN AND THE VEHICLE DID NOT MOVE. THE BODY OF THE VEHICLE SHOOK. AFTER A WHILE, THE CONTACT WAS ABLE TO DRIVE HOME SAFELY. THE CONTACT STATED THAT THE TRACTION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT SPARK PLUGS #2 AND #3 MISFIRED. THE VEHICLE WAS ALSO DRIVEN TO AN AUTO REPAIR SHOP, BUT WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,583.

FRONTAL AIRBAG INFLATOR NOT REPLACE BEFORE OR AFTER PURCHASE OF VEHICLE. HORIZONTAL ADJUSTMENT FOR HEADLIGHTS NOT ADDRESSED BEFORE OR AFTER PURCHASE OF VEHICLE.

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT HE WAS UNABLE TO INSERT THE KEY INTO THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS TAKEN TO VOLKSWAGEN OF NEW PORT RICHEY (4719 US-19, NEW PORT RICHEY, FL 34652) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOT OF UNUSUAL NOISES COMING FROM THE REAR OF THE VEHICLE WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS LEANING TOWARDS THE DRIVER'S SIDE. THE VEHICLE WAS TAKEN TO FOX VALLEY VOLKSWAGEN SCHAUMBURG (847-839-8101, LOCATED AT 1000 EAST GOLF ROAD, SCHAUMBURG, IL 60173) WHERE IT WAS DIAGNOSED THAT THE REAR COIL SPRING WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000. *TR*JB

I RECENTLY FACED AN ISSUE WITH MY VOLKSWAGEN PASSAT 2015 WITH THE SUSPENSIONS MAKING CLANKING NOISE. I HAD IT CHECKED WITH THE DEALERSHIP AND THE ISSUE TURNED OUT TO BE BROKEN COIL SPRINGS ON THE REAR LEFT SIDE. I HAVE OWN THIS CAR FOR THREE AND A HALF YEARS, BUT ONLY HAVE 16K MILES ON IT. I RARELY DRIVE IN SNOW AS I WORK FROM HOME. A LITTLE EXPOSURE TO SNOW HAVE CAUSED THE COIL SPRINGS TO WEAR OUT. I HAVE HEARD OF RECALLS FROM NISSAN AND HONDA IN THE PAST REGARDING A SIMILAR ISSUE WITH COIL SPRINGS. I'M SURE OTHER VOLKSWAGEN OWNERS ARE FACING THE SAME THING AS I HEARD THE SERVICE AGENT WHISPERING THAT THIS HAPPENS WITH MOST OF THE VOLKSWAGEN CARS AND HE'S SURPRISED THERE HASN'T BEEN A RECALL FOR IT YET. AS I'M MERELY OVER THE BUMPER WARRANTY, I HAD TO PAY $800 OUT OF POCKET TO REPLACE THE SPRINGS. I WISH VOLKSWAGEN MADE MORE RELIABLE CARS.

I DON'T DRIVE MY CAR OFTEN AS I WORK FROM HOME AND TRAVEL OUT OF TOWN ALL THE TIME. I ONLY HAVE 16K MILES ON MY CAR DESPITE OF OWNING IT FOR 3 AND A HALF YEARS. RECENTLY, THE CHECK ENGINE SIGN SHOWED UP ON THE DASHBOARD. THE ISSUE CAME OUT TO BE WITH THE FAILED BANK 1 OXYGEN SENSOR 1. IT'S PRETTY RARE FOR A CAR WITH LESS MILEAGE TO HAVE SUCH ISSUES. AS I'M OVER THE THREE YEAR MARK, THE FIX WAS NOT COVERED UNDER WARRANTY.

CAR WAS OFF AND PARKED. CAN'T GET KEY INTO IGNITION. STEERING WHEEL IS LOCKED IGNITION LOCK CYLINDER. IGNITION ISSUES SEEM TO BE COMMON IN VW'S

UPDATE JUNE 2019 - NOW MY CAR HAS 53,000 MILES. MY REPLACED CLOCK SPRING HAS FAILED AGAIN. NO HORN, OR STEERING WHEEL CONTROLS AND THE AIRBAG LIGHT IS ON. THIS IS 8 MONTHS/10 MILES AFTER I HAD IT REPLACED. THIS IS A SAFETY ISSUE. I AM REQUESTING THAT DOT NHTSA INVESTIGATE A SAFETY ISSUE WITH CLOCK SPRING PART ON MY 2015 VW PASSAT, WHICH CONTROLS BOTH THE AIR BAGS AND THE HORN. I PURCHASED THE CAR NEW IN SEPT 2015. I STARTED MY CAR WITH 42,500 MILES AND THE AIRBAG LIGHT CAME ON AND STAYED ON. THE VEHICLE WAS STATIONARY IN A FLAT PARKING LOT THE FIRST TIME I NOTICED THE AIR BAG LIGHT. WHEN I DROVE THE VEHICLE AND TURNED THE STEERING WHEEL THERE WERE CLICKING NOISES COMING FROM THE STEERING WHEEL AREA. WHEN I GOT HOME, I GOOGLED A COUPLE POSSIBLE CAUSES AND SCHEDULED THE VEHICLE IN TO A MECHANIC. BEFORE I COULD GET VEHICLE IN FOR SERVICE, THE HORN AND OTHER STEERING WHEEL CONTROLS WENT OUT. I WAS LEFT WITHOUT AIRBAGS AND A HORN ON A VEHICLE THAT I DRIVE DAILY. THE MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDS TO BE REPLACED.

ON THE WAY TO THE AIRPORT PULLING OUT INTO TRAFFICS. I HEARD A POUND NOICE AND MY WHOLE CAR VIBRATED. IT WAS LIKE A STING LOUD AND TENSION FILLED. WHEN WE CAME BACK TO HAVE IT LOOKED AT AND MY DEALERSHIP THEY SAY IT'S A COIL SPRING. IVE FOUND RECALLS ON THE VW 2015-2019 BUT NOT THE PASSAT. WELL. THE PASSAT HAS THE PROBLEM TOO PLEASE LOOK INTO TO THIS. VERY DISCONCERTING. I FEEL IT IS THE SAME PROBLEM

I AM NEEDING ASSISTANCE WITH MY VEHICLE, I AM CURRENTLY STATION IN GERMANY AND THERE IS NOT A DEALERSHIP THAT CAN REPLACE THE AIRBAG. MY CONCERN IS THAT IF SOMETHING HAPPENS WHILE MY WIFE AND FAMILY IS IN THE CAR AND THERE IS A MALFUNCTION WITH THE AIRBAG, IT COULD CAUSE SERIOUS INJURY, IS THERE A SOLUTION TO THIS ISSUE FOR PERSONNEL STATIONED OVERSEAS NOT ABLE TO RESOLVE THIS ISSUE?