2015 VOLKSWAGEN PASSAT Complaints
View complaints related to 2015 VOLKSWAGEN PASSAT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 240 complaints submitted for the 2015 VOLKSWAGEN PASSAT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 VOLKSWAGEN PASSAT- FORT LAUDERDALE, FL
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 VOLKSWAGEN PASSAT- LAKE ARIEL, PA
IN DECEMBER OF 2015,2 MONTHS AFTER BUYING CAR,WHILE DRIVING MY EPC LIGHT CAME ON MY CAR HAD A SUDDEN LOSS OF POWER,SHUDDERED,AND STALLED. I ALMOST CAUSED AN ACCIDENT WHEN I PULLED OUT ONTO THE HIGHWAY AND COULD NOT INCREASE SPEED.FAST ENOUGH. I CALLED THE VW DEALERSHIP WHERE I PURCHASED THE CAR AND THEY SAID THE CAR HAS TO COME IN TO BE CHECKED. AFTER 2 HOURS OF DIAGNOSTICS,AND THEY ACTUALLY CALLED VOLKSWAGEN OF AMERICA RE THE PROBLEM. THEY DECIDED THAT IT WAS A CONNECTIVITY ISSUE AND THAT THEY HAD TO REPLACE THE WHOLE WIRING HARNESS,THE CAR HAS TO BE TOWED IN AS DRIVING COULD BE DANGEROUS. ALSO A RECALL NHTSA# 15V705 JUST CAME IN THE MAIL ABOUT RECALL 23R1. THERE ARE A POTENTIAL 3 OTHER RECALLS ON THE VW 2015 PASSAT.
Source: NHTSA WEB SITE -
2015 VOLKSWAGEN PASSAT- CORONA, CA
12/28/15 I WAS ON THE ONRAMP TO THE 91 FREEWAY GOING ABOUT 15MPH HEADED TO WORK AND ALL OF A SUDDEN I HEAR A BOOM! NATURALLY I DUCK THINKING WHAT THE HECK JUST BLEW UP. I LOOKED UP AND SAW MY SUNROOF SHATTERED. I STARTED THINKING DID A BOULDER JUST FALL ON ME? BUT BEING THAT IT WAS JUST AFTER THE CHRISTMAS HOLIDAY THE FREEWAY WAS PRETTY MUCH DESERTED. ALL I KNEW WAS THAT LITTLE SHARDS OF GLASS ARE NOW IN MY SCALP AND GLASS IS FLYING OUT ON THE FREEWAY. I TOOK MY VEHICLE TO THE DEALERSHIP AND THEY SAID THAT IT WASN'T COVERED BY MY EXTENDED WARRANTY AND THEY HAD NEVER HEARD OF A SUNROOF SHATTERING BEFORE AND THAT IT HAD TO BE FROM A ROCK OR AN IMPACT BREAK (WHATEVER THAT MEANS). THEY TOLD ME TO CONTACT MY INSURANCE COMPANY AND FILE A CLAIM WHICH I NOW HAVE TO COME OUT OF POCKET WITH A $500 DEDUCTIBLE. AFTER RESEARCHING THIS SUBJECT I AM PUZZLED AS TO WHY THERE ARE NO RECALLS ON RECORD FOR THIS WHICH IS CLEARLY A DEFECT BUT NO ONE WANTS TO TAKE RESPONSIBILITY EXCEPT 1 MANUFACTURER. I GUESS VEHICLE CORPORATIONS ARE WAITING FOR A FATALITY BEFORE THEY ACCEPT THIS AS A DEFECT OR A CLASS ACTION SUIT IS FILED. I WOULD LIKE TO KNOW KNOW IS GOING TO REIMBURSE ME FOR MY INSURANCE DEDUCTIBLE.
Source: NHTSA WEB SITE -
2015 VOLKSWAGEN PASSAT- ALPHARETTA, GA
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE BRAKES AND ENGINE FAILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 VOLKSWAGEN PASSAT- MT. PLEASANT, NC
TAKATA RECALL THE RECALL I HAVE ON MY CAR IS THE EMISSION RECALL FROM A SOFTWARE THAT WAS INSTALLED FROM THE FACTORY, I AM UNABLE TO GET WHAT I WANT BECAUSE ALMOST NOBODY WILL TAKE IT, I BOUGHT IT IN AUGUST OR SO AND THE CAR WAS ADVERTISED AS CLEAN DIESEL IT ISN'T THE CAR I BOUGHT AND I WANT NOTHING TO DO WITH IT ANYMORE. YOUR RECALL STATEMENT STATES IF YOUR CAR HAS BEEN RECALLED, THE MANUFACTURER WILL USUALLY REPAIR IT AT A LOCAL DEALERSHIP. IN RARE INSTANCES WHEN A MANUFACTURER DETERMINES THAT A PROBLEM IS TOO EXPENSIVE TO REPAIR, IT MAY REPLACE THE VEHICLE OR REFUND YOUR PURCHASE PRICE MINUS AN AMOUNT TO COVER DEPRECIATION." I FEEL CHEATED AND THAT I CAN'T GET WHAT I WANT. I NEED A TRUCK AND CAN'T DO ANYTHING BECAUSE IT'S BARELY VALUED AT 12,000 DOLLARS AND WHEN I BOUGHT IT THE MSRP WAS $28,475. I TRADED MY TRUCK IN ON THE CAR AND SOME NEGATIVE EQUITY ROLLED OVER. THE RECALL WILL RESULT IN A LOSE OF MPG AND POWER, AND IT HAS BE TRADE THE NAME AS CLEAN DIESEL ALREADY. I'VE SPOKEN TO VW CREDIT AND THEY CAN'T HELP ME AND I CALLED VW GROUP OF AMERICA AND THEY TOLD ME THEY COULDN'T DO ANYTHING AS WELL. VW HAS GIVEN OUT A CARE PACKAGE TO EVERY VICTIM, IT CONSIST OF A 500 DOLLAR CARD THAT CAN ONLY BE USED AT VW AND A 500 DOLLAR PREPAID VISA. THIS ISN'T ENOUGH TO DO ANYTHING WITH. I WANT OUT OF THE CAR AND OUT OF VW, I'M IRRITATED THAT THEY WON'T DO ANYTHING FOR THE 11 MILLION VICTIMS AND REFUSE TO DO ANYTHING ABOUT THE ANGRY CUSTOMERS. SEPTEMBER 18TH RECALL WAS ANNOUNCED AND TO THIS DAY THERE IS STILL NO SOLUTION TO THIS PROBLEM, AND PLEASE HELP ME AND HELP THE OTHER NORTH CAROLINA RESIDENTS THAT ARE IN THE SAME IRRITATING INCIDENT. THANK UOU.
Source: NHTSA WEB SITE -
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2015 VOLKSWAGEN PASSAT- LOS OSOS, CA
ON 10-23-2015, VW ANNOUNCED A RECALL ON A SERIES OF CARS, WHICH INCLUDED ONE ON THEIR SALES LOT. ON 10-31-2015, PERRY VW, SAN LUIS OBISPO, CA SOLD ME THE VEHICLE THAT HAD THE RECALL, WITHOUT FIXING THE RECALL PART. I WANT TO FILE AN OFFICIAL COMPLAINT ON THE DECEPTIVE PRACTICES OF PERRY VW. I HAVE MY SALES CONTRACT DATED 10-31-2015, AND YOUR RECALL NUMBER: 15V705 (SINTERED CAM). VW CORPORATE FAILED TO NOTIFY THEIR OWN DEALERS UNTIL NOV 4, 2015. MY UNDERSTANDING IS THAT SELLING AN UN-REPAIRED RECALLED VEHICLE IS AGAINST FEDERAL LAW.
Source: NHTSA WEB SITE -
2015 VOLKSWAGEN PASSAT- POST FALLS, ID
WHEN YOU ACCELERATE THE AUTOMOBILE THE CAR HESITATES UP TO 10 SECONDS AND LOOSES POWER, POWER RETURNS AFTER THE 1 THROUGH 10 SECONDS. THIS HAPPENS AT VARIOUS POINTS; ON ROLLING HIGHWAY WHILE MAKING A PASS OF ANOTHER CAR; CHANGING LANES ON THE HIGHWAY AND ACCELERATING, AT DEAD STOP FROM EITHER A STOP SIGN OR STOP LIGHT. I HAPPENS IN CITY DRIVING, LOCAL STREETS AND JUST ABOUT ANYWHERE ONE DRIVES AND OCCURS AS HESITATION FOR 1 TO 10 SECONDS, THE RPM'S DROP FROM WHERE EVER THEY ARE ORIGINALLY TO ALMOST ZERO, BUT THE CAR DOES NOT STALL, ONCE THE ACCELERATOR IS UNDEPRESSED IT COMES BACK TO NORMAL. THESE CONDITIONS ABOVE CAN CAUSE A SERIOUS CONDITION, SUCH AS A MAJOR COLLISION WITH ANOTHER OR MORE THAN ONE CAR AND COULD RESULT IN A FATAL ACCIDENT. THIS HESITATION HAS HAPPENED 35 TIMES SINCE 07/06/2015, AND STILL IS OCCURRING.
Source: NHTSA WEB SITE -
2015 VOLKSWAGEN PASSAT- BELTON, MO
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE FUEL GAUGE PROVIDED INACCURATE READING LEVELS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 VOLKSWAGEN PASSAT- EVANSTON, IL
VOLKWAGEN PASSENGER SEAT REGISTERS A PASSENGER OCCUPYING THE SEAT WHEN A CELL PHONE IS PLACED ON THE MIDDLE PART OF THE SEAT. VW REGIONAL MANAGER AND AUTHORIZED DEALER STATE CAR IS NOT SHOWING FAULT CODES, AND THEREFORE CANNOT BE REPAIRED. THIS CREATES A NUMBER OF CONCERNS. FIRST, IS THE SEAT BELT SENSOR SO SENSITIVE THAT IT IS SENSING THE SMALL WEIGHT OF THE PHONE? (5.04 OUNCES (143 GRAMS)) OR IS THE NFC OR CELLULAR MODEM OF THE PHONE INTERFERING WITH THE SENSOR? IN EITHER CASE, THIS POTENTIALLY COULD CAUSE AN AIRBAG TO DEPLOY WHEN THE SEAT IS UNOCCUPIED, OR WORSE, NOT DEPLOY WHEN IT SHOULD.
Source: NHTSA WEB SITE -
2015 VOLKSWAGEN PASSAT- VIRGINIA BEACH, VA
VEHICLE LOST POWER AND STOPPED. WOULD NOT RESTART. MILLER OIL CO. TESTED FUEL IN TANK WITH NO ISSUE. VW OF AMERICA TESTED FUEL IN CAR AND FOUND LUBRICITY WEAR DIAMETER SCARING OF 557 MICRO METERS 37 MICRO METERS OUT OF SPEC. $10K TO REPLACE FUEL SYSTEM.
Source: NHTSA WEB SITE