2000 VOLVO S80 Complaints

WHILE DRIVING TO WORK I HEARD A CLUNKING SOUND COMING FROM MY STEERING WHEEL AS I WAS GOING OVER THE FREEWAY OVERPASS THE STEERING WHEEL STUCK, I YANKED ON IT AS HARD AS I COULD UNTIL IT MOVED. I GOT OFF THE FREEWAY IMMEDIATELY AND PULLED OVER. I WAS SCARED AND CRYING, I SAT THERE TURNING THE STEERING WHEEL ABOUT 15 MINUTES. I CONTINUED VERY SLOW TO WORK APPROX. ANOTHER 10 MILES MAKING SURE THAT WHEN I HAD TO TURN I DID IT VERY SLOWLY. I CALLED EXCLUSIVELY VOLVO INFORMED THEM OF WHAT HAD OCCURRED AND I WANTED MY CAR TOWED IN TO BE CHECKED. I CONTACTED MY HUSBAND INFORMED HIM OF WHAT HAPPENED AND HE DECIDED THAR INSTEAD OF TOWING THE CAR HE WOULD COME AND GET THE CAR SINCE THE DEALER WASN'T THAT FAR. LATER THAT MORNING THE SERVICE MANAGER CALLED AND SAID " THE BOLT CAME OFF THE AIR BAG" AND INFORMED ME OF THE APPROX. COST. I COULD NOT BELIEVE THAT THEY WOULD CHARGE ME ANYTHING, IT WAS NOTHING THAT I DID TO CAUSE THE BOLT TO COME LOOSE. FRED HAD NO ANSWERS AS TO WHY THIS OCCURRED, HE DID AGREE THAT THIS WAS SOMETHING THAT SHOULD NOT OF HAPPENED YET HE WAS NOT CONCERNED ABOUT MY SAFETY OR THE PUBLICS SAFETY. I TOLD HIM TO FIX MY CAR AND SAVE ALL AND ANY PARTS NO MATTER HOW BIG OR SMALL. I CONTACTED MR. ROJAS THE GENERAL MANAGER OF THE SERVICE DEPT. AND EXPLAINED THE SITUATION TO HIM, HE HAD NO ANSWERS AS TO WHAT COULD OF HAPPENED AND HE AS FRED OFFERED NO INDICATION THAT THEY WOULD TAKE ANY MEASURES TO TRY AND FIND OUT. WHEN I PICKED UP MY CAR I ASKED FRED EXACTLY WHAT WAS DONE AND WHERE WAS THE PARTS, HE INFORMED ME THAT THEY SCREWED THE SAME BOLT BACK ON AND DUSTED OFF THE AIR BAG. I TOLD HIM THAT WAS UNACCEPTABLE BECAUSE THE BOLT CAME OFF FOR A REASON, ALL THE HARDWARE INCLUDING THE AIR BAG SHOULD OF BEEN CHANGED AND THE SITUATION LOOKED INTO, FRED'S RESPONSE WAS, "IT'S JUST LIKE IF THE BOLT CAME OFF YOUR LICENSE PLATE WE WOULD PUT IT BACK ON." I RESPONDED, MY ENTIRE LICENSE PLATE CAN FALL OFF AND IT WOULD NOT ENDANGER MY LIFE OR THE PUBLICS.*AK

WHILE SLOWING DOWN ON WET PAVEMENT VEHICLE BEGAN TO SLIDE,AND CONSUMER BUMPED ANOTHER VEHICLE. BOTH PASSENGER'S SIDE AND DRIVER'S SIDE AIRBAGS DEPLOYED. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

VOLVO USA INVOLVED OVER 18 MONTHS WITHOUT RESULT. CAR EXTREMELY DANGEROUS. WILL SOMETIMES REFUSE TO ACCELERATE ON TURNS. WIFE PREGNANT. *AK

WHILE DRIVING AT APPROXIMATELY 40 MPH ENGINE COMPLETELY SHUTDOWN WITHOUT WARNING, VEHICLE VERY DIFFICULT TO CONTROL WITH NO POWER TO MANEUVER OUT OF TRAFFIC.*AK

WHEN FULL THROTTLE IS APPLIED TO THE VEHICLE IN A STATIONARY POSITION, THE CALL PULLS BADLY TO THE RIGHT. CONSUMER HAS BEEN TOLD THAT THIS IS TORQUE STEER PROBLEM, WHICH COULD BE POTENTIALLY DANGEROUS, THE FRONT WHEEL DRIVE TRAIN IS UNABLE TO EVENLY DISTRIBUTE THE POWER PRODUCED BY THE TURBO SYSTEM. *YD

THE RIGHT FRONT SEATBELT RETRACTOR LOCKS UNEXPETDLY. THIS CAN HAPPEN GOING OVER A BUMP, AROUND A CORNER OR ON LEVEL ROAD. WHEN THIS HAPPEMS IT USUALLY WILL NOT RELEASE REQUIRING THE SEATBELT TO BE REMOVED, ALLOWED TO RETRACT AND REFASTENED IN ORDER TO ALLOW THE NORMAL SLACK AND PLAY ASSOCIATED WITH MODERN SEAT BELT SYSTEMS. VOLVO HAS REPLACED THE SEATBELT ONCE BUT THIS DID NOT RESOLVR THE PROBLEM. IN A CALL TODAY TO VOLVO CUSTOMER SERVICE I WAS TOLD THAT THE DEALER WOULD HAVE TO ADRESS THIS ISSUE AND THE COMPANY COULD NOT. THE DEALER ALREADY TRIED BUT FAILED.*AK

THE GAS FILLER WAS PUSHED INTO THE BODY OF THE CAR. IT IS NOT ANCHORED BY ANYTHING OTHER THAN THE RUBBER FLANGE AT THE FENDER LEVEL( JUST UNDER). WHEN PUSHED THRU AS HAPPENED IT COULD CAUSE THE TANK CONTENTS TO EMPTY AND BURN OR EXPLODE. THIS IS A VERY UNSAFE SETUP ON AN OTHERWISE SAFE VEHICLE. DEALER WAS PUT ON RECORD. *AK

CAR HAS HAS MANY RETURNS TO DEALER IN FIRST 20,000 MILES FOR MECHANICAL PROBLEMS. NO SAFETY DEFECT LISTED. *AK

I WAS HIT ON THE DRIVERS DOOR SIDE AT A SPEED OF ABOUT 25-30MPH AND MY AIR BAG DID NOT GO OFF. I SUSTAINED INJURIES IN THIS ACCIDENT. AND I FEEL AFTER MY DOOR HAD TO BE REPLACED AND THERE WAS DAMAGE TO MY LEFT FENDER AND THE STRUT WAS BENT AND NEEDED TO BE REPLACED. I FEEL THE AIR BAG SHOULD HAVE OPENED. I FEEL UNSAFE IN THIS CAR. PLEASE ADVISE.

AFTER FIRST YEAR CONSUMER'S VEHICLE BEGAN TO EXPERIENCE ELECTRICAL PROBLEMS. WHILE DRIVING HOME ALL POWER WAS LOST. DEALER HAS BEEN CONTACTED FOR PROBLEM, BUT WAS UNABLE TO DUPLICATE PROBLEM. VEHICLE CURRENTLY NOT BEING DRIVEN. PLEASE PROVIDE FURTHER DETAILS.*AK